Originally went to Naso because of his stellar reviews. Spoke on the phone and was very impressed…read morewith Ed. Booked a pool opening, paid in advance, and was looking for valet service as well. However, we simply did not click. What started as a miscommunication on the timing of his visit to open the pool, moved on to Ed accusing me of being passive aggressive in my communication (which he does not tolerate), and ended up with Ed accusing me of defrauding Naso Pools, by not checking a box on his webform. My feeling was that it was not a big deal he would charge me for all services rendered. He had my card data. Very odd escalation.....I was good until the defrauding comment came up. After out back and forth, we agreed that we would not be a good mix, agreed that we would go our own ways, with Naso refunding the thousand dollar plus payment I had made in advance. Almost a month later and no refund in sight, and have filed a dispute with Bank of America. I have no clue about the quality of his service, was fine with moving on, but I am not happy about having to have to dispute the charge. May take a month or two but I will get the money back, but that does not change someone trying to charge you for services never provided. Read Ed's counter; lots of analysis for calling just to find out if he was going to show. His planner that Naso specified an all day appointment, no other communication, no prior visit to confirm the scope of work. I see no problem asking for a clarification. Upon him informing me I missef a box, I told him repeatedly charge me for all required serices....and that the opening might identify other work which may need to be performed. I do nor understand why that's a big deal. Certainly not defrauding someone. We have found a great pool service company that's will to just bill me for services rendered. No stress no unnecessary bs. Ed's review gets personal, sticking to facts Mr Naso is taking money for services he did not render. Draw your own conclusions.

Ed and his team are nothing less than awesome! Extremely professional, knowledgeable, and honest!…read more The pool was neglected by the previous owner, Naso Pool came by and brought the swamp that was there back to life, turning it into a beautiful oasis once again with phenomenal turn around time with full integrity. Honestly, if I can give more than 10 stars, I would! I highly recommend Naso for all your pool needs.

These guys are just absolutely amazing! We recommended NY…read morePool Pros to many past and current clients and everyone was very happy and raved the great service they received and retained the company for their future needs like maintenance and so on. They always make sure that the work they perform is implacable! Always on time and come quickly in emergencies! Reasonably priced especially if you look at the quality of their work! Value and best service: that is NY Pool Pros! Don't hesitate to call them-you won't regret it!

First time pool owner. New York Pool Pro was recommended by York Electric (see my 5 star review of…read morethem). I called New York Pool Pro and immediately, Chris and Jason came, assessed the situation, advised that the current pump needed to be replaced. They ordered the pump, and came the next day to install it. They did such a wonderful job, I have hired them to do the maintenance of my pool and to close the pool when it is time to do so. I will hire them again for next year. I highly recommend them. They are extremely knowledgeable, honest, good people. They do excellent work. I am very happy with New York Pool Pro.

Cristian did an amazing job on my semi above ground pool liner. It was a custom made liner and he…read morewent above and beyond to make sure it fit perfectly and looks great. By far one of the best prices around and we shopped around a lot. The new liner looks great. They did the job fast and efficiently . Very friendly and responsive. Highly recommend Cristian for any of your pool needs and repairs

I have been using Darlin for two years. excellent work, affordable and very reliable. He is…read moreseparate from Angel for a reason.

Thank you guys you were amazing throughout the whole job. I loved the way you guys pay attention to…read moredetail, a very clean crew too. It was a pleasure to have you guys work for me. Will recommend to anybody 100%. I love my pool thank you MelNel. We are so happy we went with Melnel Pool Construction to build our pool. Everyone we dealt with was knowledgeable and took the time to explain in detail every question and concern we had. Melissa and Nelson were phenomenal and on top of the project every step of the way.They made themselves available for anything and everything we needed. Communication was great! Price?... Fair!

my pool that they constructed and left and disappeared after all payments were given to them is…read morecollapsing. when i put a rating here and explained the situation and i complained to Suffolk county consumer affairs and realized they didnt even have a license to work as a contractor and they were into cleaning and used their name , she comes here and says a bunch of lies in response to me and others . she doesnt know lieing is free but proof will be put for all to see . Please be aware . mellisa H , and her father are scam artist . And they are advertising everywhere as pool constructor .

Joe has been maintaining our pool for 15+ years and I can't say enough about him. In fact, we have…read moreall our original pool equipment and liner since 2002 which speaks volumes on home maticulously maintained it is. The quality of service is superior-he treats our pool as if it were his own He truly takes pride in his work and it shows when our guests always comment on how crystal clear our water always is! Annette & Carmello I.

I had not winterize my pool or closed it all winter long I was looking for a pool service company…read morethat would be able to come and help me get my above ground pool up and running. I had called a few places and many locations, they would not be able to come to my home. I heard of Joe through a mutual friend. When I called him to come out he was able to come the same day. Joe is very professional and knows what he's doing, he's been in the business for a very long time. My water was green a week later I'm able to jump in my pool. If I would be able to give him more than five stars I would, he's professional and treats you like family. I cannot thank him enough for his service. Haley recommend him for any services you may need for your above ground or in-ground pool.

Fantastic service! Did an amazing job cleaning my pool! Guys were super friendly and great price as…read morewell!

Island Boy Pools Company is a top notch operation. Melissa is responsive and explains everything…read moreand anything. No question is too small or big for her to get you the help that you need. Nakia and his men are experts in pool installation. I had a particularly difficult situation but Nakia gave it his all and installed our pool beyond our expectations. If you are looking for hard working, honest individuals, who work with you then this is the company to go to for all your pool needs. I have been lied to in the past by others but Island Boy Pools restored my faith in people. Melissa and Nakia are good, trustworthy people. You call them and I promise you that you will not want to call anyone else! Do yourself and your family a favor and call Island Boy Pools today.