Needing a Power Vac for my POOL ASAP!…read more Finding the right people that will pick up the phone & charge a responsible price is hard to come by! I got extremely lucky and found Mike's Pool Care. Mike & Robert were on point. Once a appointment was made, they arrived on time & the service was dead on. They power vac & scrubbed my pool till it was perfect. They even added chemicals as part of the service "wow". I must say I was very pleased with the outcome. The price never changed, I will definitely use there service again!

Mike and his team are great. even went above and beyond when i had last minute calls for…read moremaintenance. they also come right before opening season just to come by and "check on the pool". already have him scheduled for this year!

Fair pricing very helpful would highly recommend for all the problems that come with owning a poolread more

Garrett did a great job with my pool opening. Great communication and I am really impressed. He was…read morevery professional and friendly to boot. He made it look easy - although it isn't. I'll certainly be booking him for all my future pool work and I strongly recommend him.

Blue Wave Pool Service speaks for itself. I now have nice blue waves bobbing up and down in my pool…read morethanks to the crew of friendly and fair experienced gentlemen. These guys were in and out, left no mess, even took my trash out and cleaned up the mess i made! Who does this? 5 star rating to these guys. I wish suffolk county had more men like those guys. I plan to have them service my equipment for now on as they have proved reliable and honest. Thanks Blue Wave!

Shari was amazing for booking! She explained my pool opening in detail. She gave me several options…read morefor all my questions & was very courteous & responsive! Mark showed up with Reggie & opened the pool without no issues & explained everything! He showed me how to use the robot vacuum I had as well as folded & put away my winter cover. The value was great for setting everything up making sure no leaks & testing the water to endow it was good.

I absolutely love these guys!!!!! And this service was cost efficient!!!!!! THANK YOU!!!!read more

DO NOT TRUST Paul Romanelli the "President" of this "Rinky Dink"…read more Paul Romanelli & Son Pool Service Inc! This guy has NO EXPERIENCE with pool or spa pumps and took my $200 deposit promising to locate a pump for my spa and 5 days later claimed he could not locate a pump! and then refused to refund my money! So, I had to sue him in Suffolk county small claims court and on October 20, 2026 the judge awarded me a full refund of $200 because he caught himself in a web of lies and my evidence proved it! So this is PUBLIC RECORD, so look it up INDEX # SC-186-26/HU in Suffolk county small claims court in Huntington, NY I JUST HATE TO SEE OTHER CONSUMERS GET RIPPED OFF! ALSO BEWARE!!!! Romanelli has a 2.7 out 5.0 rating on YELP and in almost every instance it was a dispute over MONEY, like an overcharge and just taking a deposit and NOT performing the work! SO SPREAD THE NEWS AND DON'T GET RIPPED OFF AND STAY AWAY FROM....PAUL ROMANELLI & SON POOL SERVICE INC.

Worth Reading: I have been a pool owner for 16 years and a…read morecustomer of Leslies Pool Supply in Commack. I had a problem this year (for the first time ever) with my pool holding chlorine, where after 2 hours of shocking (Using Leslies Power Powder Plus, which they say is the best you can get), the water registered ZERO free and ZERO available chlorine. Leslies tested my water and all other readings (CYA, TA, CH, ETC) were fine. They tested for Nitrates (Something I had no idea about) and told me it was 30 ppm and I had to drain 3-4' of water from my pool to dilute the Nitrates. I mistakenly listened and did this, causing me to have to re add stabilizer and calcium hardness up (over $200 worth), at my expense, not to mention the expense of adding water. Shocked my pool again. ZERO Chlorine after 2 hours! They now suggested that I drain the entire pool and refill it. I THEN WENT TO CHEMEX in Smithtown for another opinion. The owner, Charlie, suggested I try his liquid chlorine before doing another thing. He said my pool calls for 2 1/2 gallons but "just use 2 gallons" at a cost of $10... Low and behold, My chlorine held for 15 hours already. The problem was that, in my opinion, Leslies chlorine that I was sold, is sub par. The water was fine. I do not blame the young kid who tested the water. I blame Leslies "training" and questionable "methods of operation". I highly recommend Chemex in Smthtown. The owner is an honest, straight shooter, his staff is competent and properly trained, and his ELECTRONIC water testing equipment appears to be far superior than what I have been subject to elsewhere. If you want honesty and a fair experience, look no further that CHEMEX , 400 W. Main St, Smithtown.

My daughter's car broke down on her way to work today. The owner of this pool supply store came out…read moreand RATHER THAN ask if he could help her in any way, he told her to move her car because it was affecting his business. Mind you this was before 9 o'clock in the morning. When she asked how she could move it if it wasn't operating, his response was to put the car in neutral and push it. This so-called human has no idea what my daughter's physical health is, nor does he care! If that is the kind of so-called human, he is then perhaps you should think twice before doing Business with him.

John Joseph Custom Pools did a phenomenal job from start to finish. I'll admit I'm not the easiest…read moreperson to work for but the office staff stayed professional and always addressed any questions or concerns that I may have had. The team worked hard and kept a clean work environment which I was happy about. Everything that they said they would do they did, and all in all I'm very excited to finally have our pool in the yard. This was a huge purchase for my wife and I and we are very happy that we ended up going with John Joseph.

Last year our filter broker and we got a new one through the guideance of John Joseph. Come this…read moreyear the pool was not getting clear. Had a Hayward rep come out who confirmed we were sold the wrong size filter. However even though it's under the 1 yr warranty John Joseph will not accept it back or credit us.

I hired him to set up my above-ground pool in 2024. Before the installation, I specifically asked…read morehim to place it in the middle of the yard because that area was flatter. Instead, he insisted on putting it in a different spot, assuring me that he had leveled the ground and that it would be fine. The pool looked okay at first, but it only lasted one season. Last year, the liner ripped, and I initially thought it was my fault. This year, I had another pool professional come inspect it, and they immediately pointed out that the original installation was done very poorly. They found that there were tree roots underneath the pool that had continued to grow, causing the ground to become uneven and the pool to lose its level. I was also told that the area should never have been used in the first place because of the roots. I trusted his judgment when he assured me the spot was properly leveled, but it turns out that wasn't the case. While the pool may have looked fine initially, the poor placement and installation ended up costing me a damaged liner and additional repair expenses just a year later. I would not recommend this service based on my experience. If I could give a 0 star;I would.

We hired them to complete a repair to our steps. The project was delayed by weeks. It should have…read moreoccurred in May, but they did not complete it until the end of June. The repair was to fix a leak and guess what, after the repair, we still had a leak! We had to hire a new company to fix the work they did. They used old material to trim out our steps which lead to the continued leak. I would not use this company again even if the work was completed for free! They also tend to avoid your calls. You will need to call or text at least 5-6 times before they follow up if they follow up at all! Terrible workmanship and customer service.

Ray Sr. And Jr. Have been servicing my pool for 4 years and have always provided top notch service…read more I would highly recommend them to anyone on the Island. Great family business.

Not to happy about service pool is dirty after service is done and water turning green due to…read moreallergy and then when I confronted the owner he told me to find a new pool service

We have an in-ground pool; over 20 years. We purchased supplies and services from several chain…read morestores (patronized by irate customers) over the early years. There is a pool store a block away from my home and 2 large chain stores within 1 mile from my home. I started shopping at Dolphin Pool Supply over ten years ago (on my way to work, which was very convenient). It didn't take me long to convince my wife to stop shopping at other pool supply stores; brought her to Dolphin and she too agreed Dolphin is outstanding! Courteous and knowledgeable staff; quality products; they service and repair a variety of products. I've been saving money by not buying cheap chemicals at chain stores. Dolphin always gives me the right advice. Pool openings have been better (spent less money on chemicals) since I switched to their products. I just took off the pool cover two days ago; the water (again) is clear and the chemicals are not too far off. I retired two years ago. Now I make a special 8 mile drive to shop at Dolphin Pool Supply. A tip for Yelp readers: Extend your swimming (exercise) season; consider a wet suit!

Joe and his staff are amazing! Do not go anywhere else especially for your robot maintanence…read moreneeds. They are incredibly knowledgeable and professional.

Doug was punctual, professional, honest and friendly. I would recommend this company.read more

Excellent communication, reliable, trustworthy, and extremely helpful. Doug gave a fair estimate…read moreand held to that estimate when he was on the premises. He easily diagnosed my three leaks, fixed them, videotaped before, and after, so I could see the difference, refilled my spa, and put my new cover on for me. The spa is like a brand new spot and it is almost 10 years old. I cannot recommend Doug highly enough.