My pool was installed 12 years ago by the team of Steve and Mike. It continues to provide…read moretremendous enjoyment to my entire family. They always comment how nice the pool liner feels on their feet as opposed to gunite or cement. Over the years, I have required items to be repaired which was accomplished with pristine service. Most recently, I was offered an upgrade to my phone remote access. I seized the opportunity. I control all with the aiming Logic App. It also includes light shows, which was another upgrade. I have to admit, friends of mine with pools do not have the same bells and whistles on their pool as I have although paid many times more. The team of Patty, Steve and Mike are such a pleasure to deal with. I give them my highest recommendations. Before you make a final decision on your pool, call Steve. Btw, they set it up such that the maintenance is very simple or should I say almost maintenance free except for cleaning. Chemistry balance also very easy, as needed. It is a pleasure to wake up every morning and see my pool shining in the sun. They indeed "build pools right"

I wrote my first review in 2017. It's time for a follow up review. During the Pandemic, with time…read moreoff from work and everyone having a pool installed, i started to appreciate even more the great vinyl pool installed by Steve and Mike and company. I became a local expert in pools and quality products all learned from Bilt Rite. I remain extremely please with the highest quality equipment recommended to me which continues to allow me to be maintenance free. I do it all myself, except for opening and closing procedures. The quality of my neighbors' pools, although paying much more, was highly inferior and certainly not user friendly. I can control all from my phone, having installed an Aqua Pod and Modem. Sure beats going out every time to turn on heater or filter. As far as service is concerned, when something goes wrong, unrelated to the installation, they will definitely take care of it to perfection. I recently needed a "board" replaced. It was done with the utmost care and professionalism, coming back a second time to ensure it was fully operational. It was also followed up by the office to ensure all worked out perfectly well. There might be a rare occasion of an unsatisfied customer with customer service. I can only tell you that I have never experienced anything but the highest level of service and getting the job done always. Any issue related to pool function is always cared for promptly. If it can be done over the phone then it will be communicated in that manner, otherwise in person. I wish to highlight the main person in charge of customer service, Patty. Her responsibility is huge. She is in charge of keeping everyone on time with their opening and closing of pools, new construction schedule, rare issues with pools that need attention. She does it in the most professional manner. She answers all emails and phone calls in a very timely way and always get the job done. Just remember, when you show respect and professionalism, you will be treated back the same way, to your highest level of satisfaction. I would like to close by saying they know everything about vinyl pools. They have decades of experience. They do not do gunite pools and have therefore developed an expertise in Vinyl and its associated equipment. If you want your pool "Bilt Rite" then call Steve and Mike and Patty at Biltrite pools in Commack.

The owner Bruce built my 40ft X 24ft L about 30 years ago. Great job then, great service now…read more Since then...liner at 28 years. Beautiful job. Came last week to service drain cover. GREAT SERVICE! Guys are comming to close pool in a week...before possible hurricane. Bob their service manager very nice and runs a good ship.

Modern Comfort installed our in-ground pool 06/24 . They gave us a timeline and delivered! We are…read morevery pleased with their work. We also had a loop lock cover installed. Bob was one of the nicest professional, patient person to work with. He worked with our timeline while we did our coping. This company worked with our budget and made it happen. We dealt with other pool companies and modern comfort came in under almost 30,000 cheaper for the same pool and measurements!! Thank you Bob and your company .

Jose is the best pool guy around Long Island there's no doubt. I got an awesome liner from his…read morecompany that was super affordable for the size of my pool. The liner choices were hard to pick from because there were many good choices and great photos from his customers! The quality of the job was superb & quickly done and I receive compliments all the time. In opening my pool this year, I had issues getting my pool pump to prime. Jose was able to fit me in this week before memorial day weekend, probably his busiest week without a doubt! He got the pool running and removed a stuck/broken drain plug in less than an hour. I can't say enough good things about Jose and his team - they are superior in comparison with other pool companies, such as Sweeney's who I originally used when I first got my pool.

I had a really hard time finding a pool company to help me with my above-ground pool lines. For…read moreyears, I contacted many pool services on long island and was often left disappointed with the quality of work or the honesty of the business owners. All of that changed when I hired Agape Pools Service. The owner, Jose, gave me a completely different experience. Having an above-ground pool can be a real headache, and the pool line issue I've had hasn't been able to be fixed for years, even after using several other pool companies. The Agape team masterfully fixed my pool line issue once and for all, and they were able to get it done in just a couple of hours. I was very impressed. Agape Pool Services are true professionals that really know what they are doing. I'm sure you are looking at online reviews for various pool companies in search of competent, honest, friendly, and professional service; look no further. Agape Pool Services is top-notch; they provide quality service and have very competitive pricing. I highly recommend Agape Pool Services.

These guys have been great so far. We just bought a home with a neglected green pool and they have…read morehelped clean it up and used my own chemicals to help restore the pool. Cassandra who works in the office has been phenomenal. Hard to find great pool service in Long Island, but so far these guys have been a step above. I'll post again when they have to close the pool. Closed the pool and provided specific guidance on how to store equipment. They only charged me for what I needed and not a penny more. Big fan of these guys.

I gave a star more than one star because this company started off ok and cleaned my pool even if…read morethere was often some green soon after. But I did think people should read the sexist comment emailed to me by the owner when I had the nerve to ask why my pool was still green and not ready to swim in after they charged about $350 to open it! 'You sound like someone who sits home all day long filing her nails. As I stated before, this is a very busy time, and delays can and do happen. YOU ARE the only person carrying on like a spoiled child. Get over yourself and grow up. I'm not going to respond to your childish emails anymore, and you can find yourself another pool company now.' Mike McDonald Owner

Excellent, friendly and punctual service. I would definitely recommend this pool service company.read more

Simply the best! Always on time...always thorough. And most importantly, honest. I highly recommend…read moreGran Sasso.

Great selection and service. Always helpful with all our pool needs. We @ Stone Creations of Long…read moreIsland thank you !

Pool Doctor is a great company! They are thorough and professional, and highly recommended. Thanks,…read morePaul, for stopping by to adjust the pool cover. See you in May!

I have used this company to change the liner on my pool and make some physical modifications to the…read morepool also the work was great. Recently I thought I had a leak in the pool Tom called me the next day and said instead of them coming out and charging me a expensive service call he suggested a few things for me to do to test if the leak was in the liner or the filter system. I glad he did I discovered the problem and fixed it myself Thanks Tom

Margaret S. dix hills I want to recommend TC Pools for…read moretheir outstanding work. My white gunite pool is 32 years old, and with Tom and his employees abilities it looks brand new. The pool was built in 1987 , it needed to have it's gunite redone in 2005 ,and then again in 2019, both times it needed that attention TC Pools did the work , and we could not be happier. They are prompt , responsible and reliable.

I'm a New York City contractor. I know what it takes to run a job right, and Sweeney's ran mine…read moreright. Joe handled the consultation and construction. Kenny, the owner, and Anthony, the manager, were on it from start to finish. Timing was on point. Execution was flawless. Promises made, promises kept. Nothing's ever perfect, adjustments were made, plans were modified as we went. Every single time, they handled it without me having to chase anybody. I'm enjoying my pool and wanted to give credit where credit's due.

**UPDATE** The…read moremaintenance manager, Anthony, contacted me and was extremely professional, apologetic, and respectful. He offered to send over two different pool techs the next morning and have our service completed at a heavily discounted rate. Our techs, Alex and Marlon, were wonderful and did a great job. After the service was complete Anthony called me again to see how it went and ending up comping the entire service for us. While it started off a little rocky, they definitely made right nbd us and we hope to use them again. **** Very disappointed in our service, especially because they came so highly recommended. We hired them for a power vacuum and were scheduled for Monday 6/22 between 11-3. When I got home from work at 3:30 the pool techs were fast asleep in their van in my driveway. Once they woke up they worked for about an hour and told me they don't have time to finish (but had time to nap) and said they would reschedule me for later in the week. They left a hose running in my pool without telling me and it ran so long it almost overfilled. We were scheduled to have them come back and finish this Saturday 6/27 between 1-5 and they never showed up. No one called to inform of us a change in scheduling. When I called to cancel any future services with them and express these concerns all I was told was "I understand." I never post reviews, but we are extremely disappointed in the service we received and after getting minimal response when I called to express these concerns, a review felt warranted.