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People searched for Pool & Hot Tub Service 1,026 times last month within 25 miles of this business.

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Deluxe Pool Services - Deluxe Pool Services

Deluxe Pool Services

(10 reviews)

My father is not an easy-to-please person. His longtime pool person passed away last year and I was…read morea little worried about who would be able to fill his shoes. I suggested to do a search on Yelp and he landed on Deluxe Pool Services. I held my breath... and they came through. The services he gets include opening/closing and weekly cleanings. Dad is especially impressed because whenever there are issues with his pool, their customer service is so top tier, they are on it immediately to resolve the problem. Their location is in CT but you can see from the reviews that they work with pools all over LI (and apparently as far as Albany, according to my father). Their maintenance people are fast, friendly and thorough (I've been at the house a couple times when they serviced the pool). Reasonably priced, too. Important to note that my father is someone who doesn't tolerate inconsistent timeliness (this probably goes for 9/10 dads, no?) and they are always on time or they call. You really can't ask for anything more when it comes to pool services.

***STAY AWAY*** Zero problems until we used this company…read more Requested basic chemical maintenance & install new part to our filter. Had to call them to come back 4 more times to fix things they botched every time they were here. Nobody spoke English. Never on time. No call & no show twice after agreeing on a set schedule. Lost money using this company. We've since switched to a real company & had amazing service & zero issues! If you want a clueless company who can't take care of a puddle, is non responsive & completely incompetent- these fools are for you!!! Only competent person in that whole company was the receptionist, 10/10. The rest of the company doesn't even deserve one star.

The Chaikin Ultimate Group - The 2 wires I simply replaced for $3,on what they said was unrepairable salt water system.

The Chaikin Ultimate Group

(4 reviews)

I Called them to service my Salt water generator , which had an error message. They came and sent…read moreme an email stating that my current salt water generator was unrepairable and they would have to replace it with a new system. Total cost $3100. That system is the Chlorsync C30 which sells everywhere for $1100. I already had plumbing and electric from previous system, would take an "experienced" tech an hour tops. They advertise $175 an hour. How are they charging $2000 for install?!? 11 hours??? I had nothing to lose, so I opened my "unrepairable" unit and notice right away 2 wires that had be damage/corroded. I just plugged in 2 new wires from Home Depot and everything ran PERFECT. I have no pool or electric experience and Total cost was $3 and 20 minutes. But yet this dishonest joke of a company wanted to charge be $3100?!? You guys are totally incompetent, lazy or thieves! Hopefully this review will keep these guys from trying to rip someone off again.

I brought a loop lock cover 9/11/2020. And told the installer it was wrinkled and we did not want…read morethe cover. The installer said it was going to go away after a few days of being installed. It was not it has gotten worse and in more areas, it has also become loose, not as tight as the first day. I called today and spoke to mark and was told that we need to pay $170 for them to come check the cover and to tighten it even though I have a 15 yr warranty. They care more about money than actually helping people. I would never recommend a loop-loc cover or do any business with this company. They instead told me to go to loop-loc company and use my warranty. AVOID THIS COMPANY THAT DOES NOT WANT TO HELP OUT THEIR CUSTOMERS. Once they have your money they will not want to help you unless you pay them even if it's their fault

Bilt Rite Pools - poolservice - Updated May 2026

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