Great selection and service. Always helpful with all our pool needs. We @ Stone Creations of Long…read moreIsland thank you !

Mike was very helpful as usual and knew exactly what I needed…read more I would highly recommend them for any job

My daughter's car broke down on her way to work today. The owner of this pool supply store came out…read moreand RATHER THAN ask if he could help her in any way, he told her to move her car because it was affecting his business. Mind you this was before 9 o'clock in the morning. When she asked how she could move it if it wasn't operating, his response was to put the car in neutral and push it. This so-called human has no idea what my daughter's physical health is, nor does he care! If that is the kind of so-called human, he is then perhaps you should think twice before doing Business with him.

At the end of last season my dolphin robotic pool had one of the gripper tires fall off and…read moreneeded to be replaced. so I took the unit to replace the one tire and do an overall evaluation of it. after four days they gave it back to me paid $65 everything was good. Got home put it in the pool that same afternoon the rubber bands came off. went back to chemex for a second time. The guy said that something internally was cracked In the main frame another $350. picked it up everything was fine. Put it in the pool and the entire cover from the main frame that he replaced came off inside the pool. picked up the cover and bring it back for a third time. they didn't charge me. brought it to my house again after an hour of using it the same rubber tracking bands came off and now I'm back there for the fourth time. It's my understanding that Billy the technician doesn't work directly for the organization and is overwhelmed with many service calls. Seems to have a lot on his plate. To many customers waiting in line for repairs and only one tech to handle all of them. I'm going on my third or fourth week without having my pool, but regardless of that I'm getting the impression that this company is not the right company for maintenance on these robotic cleaners. Thanks, Chris.

Great local store with very friendly staff. Everything you would need for your pool, including…read moregreat high quality pool floats and accessories. Highly recommend stopping by and supporting a local business!

Great service. They are nice even if you don't buy anything. Very professional. They test the…read morewater for free.

Best pool business in town! Great customer service, knowledgeable field technicians and expert…read morein-store help. They helped get my pool from a black swamp to pristine clear pool water in 1 week!

Hello everyone just wanted to share an experience I had with the pool company Everyday Pools in…read moreHolbrook. Make sure you don't hire them for your pool needs or you'll end up like me out money and holes in your pool liner. We hired them and are very sorry we did. We had hired the pool company to do weekly cleaning on our pool for the entire season. Last Friday they came with 3 young guys who were totally inexperienced. They were cleaning the liner and were very rough with the use of the brushes and ended up putting 15 holes in my liner! 15 holes in a brand new pool liner! We told them to take it easy before hand but it the damage was done. We attempted to call the company once realizing we were loosing water very rapidly but of course we received no answers and left many messages. After 10 calls we finally got a call back from Angela (not the owner) explaining that these pretty much happen and are normal. On a brand new pool these things shouldn't just happen. We ended up hiring a company Dr. Diver to fix the holes who was excellent by the way, he found the 15 holes and patched them up. He agreed that this was done by over roughness of brushes. I am now out $275.00 to patch up my brand new 3 Brothers Pool. I called EveryDay Pools to tell them about how I had it repaired and would like them to pay for their mistake or better yet get me a new liner. Now two weeks later, They wouldn't take or respond to my phone calls. They only want new customers so they can take their money as well. They got mine make sure they don't get yours.

My pool was installed 12 years ago by the team of Steve and Mike. It continues to provide…read moretremendous enjoyment to my entire family. They always comment how nice the pool liner feels on their feet as opposed to gunite or cement. Over the years, I have required items to be repaired which was accomplished with pristine service. Most recently, I was offered an upgrade to my phone remote access. I seized the opportunity. I control all with the aiming Logic App. It also includes light shows, which was another upgrade. I have to admit, friends of mine with pools do not have the same bells and whistles on their pool as I have although paid many times more. The team of Patty, Steve and Mike are such a pleasure to deal with. I give them my highest recommendations. Before you make a final decision on your pool, call Steve. Btw, they set it up such that the maintenance is very simple or should I say almost maintenance free except for cleaning. Chemistry balance also very easy, as needed. It is a pleasure to wake up every morning and see my pool shining in the sun. They indeed "build pools right"

I wrote my first review in 2017. It's time for a follow up review. During the Pandemic, with time…read moreoff from work and everyone having a pool installed, i started to appreciate even more the great vinyl pool installed by Steve and Mike and company. I became a local expert in pools and quality products all learned from Bilt Rite. I remain extremely please with the highest quality equipment recommended to me which continues to allow me to be maintenance free. I do it all myself, except for opening and closing procedures. The quality of my neighbors' pools, although paying much more, was highly inferior and certainly not user friendly. I can control all from my phone, having installed an Aqua Pod and Modem. Sure beats going out every time to turn on heater or filter. As far as service is concerned, when something goes wrong, unrelated to the installation, they will definitely take care of it to perfection. I recently needed a "board" replaced. It was done with the utmost care and professionalism, coming back a second time to ensure it was fully operational. It was also followed up by the office to ensure all worked out perfectly well. There might be a rare occasion of an unsatisfied customer with customer service. I can only tell you that I have never experienced anything but the highest level of service and getting the job done always. Any issue related to pool function is always cared for promptly. If it can be done over the phone then it will be communicated in that manner, otherwise in person. I wish to highlight the main person in charge of customer service, Patty. Her responsibility is huge. She is in charge of keeping everyone on time with their opening and closing of pools, new construction schedule, rare issues with pools that need attention. She does it in the most professional manner. She answers all emails and phone calls in a very timely way and always get the job done. Just remember, when you show respect and professionalism, you will be treated back the same way, to your highest level of satisfaction. I would like to close by saying they know everything about vinyl pools. They have decades of experience. They do not do gunite pools and have therefore developed an expertise in Vinyl and its associated equipment. If you want your pool "Bilt Rite" then call Steve and Mike and Patty at Biltrite pools in Commack.

The owner Bruce built my 40ft X 24ft L about 30 years ago. Great job then, great service now…read more Since then...liner at 28 years. Beautiful job. Came last week to service drain cover. GREAT SERVICE! Guys are comming to close pool in a week...before possible hurricane. Bob their service manager very nice and runs a good ship.

Modern Comfort installed our in-ground pool 06/24 . They gave us a timeline and delivered! We are…read morevery pleased with their work. We also had a loop lock cover installed. Bob was one of the nicest professional, patient person to work with. He worked with our timeline while we did our coping. This company worked with our budget and made it happen. We dealt with other pool companies and modern comfort came in under almost 30,000 cheaper for the same pool and measurements!! Thank you Bob and your company .

They come as scheduled. When service is needed between regular appointments they come usually the…read moresame day or no later than the next day.

Excellent pool service company always there to help and very reasonable prices for all your pool…read moreneeds, replaced Hayward filter for me last summer. Offered excellent info to me over the phone to get my pool system back up and running correctly in the spring at start up, I do my own servicing but when I require assistance I always can count on White Rapids.

Dave and the rest of the team at Islandia are true heroes. My family has worked with Islandia for…read moreover 20+ years and the service, installation, attention to detail are next level. Naturally, filters get clogged, units malfunction but thats business as usual - and when it happens - they are right there to fix it. Thank you so much Dave, John, Cheryl and the entire Islandia team! - Gaby

Islandia Pools is an absolutely amazing company. Every employee from the office to the techs have…read morebeen a pleasure to work with. They are kind, professional and patient. From day one I have been extremely satisfied with their level of customer service. I highly recommend Islandia Pools.