I guess pool owners hardly use Yelp much because one review (which I think is just bad luck)…read moredoesn't at all tell the story. These folks have been around for decades, which in Hamptons area is equivalent to centuries. Owner-operated, with staff that remains year in year out - S&S stands out in a field where there's tons of flakes. Professional and prompt problem-solving w/o crazy prices - what more do you want?

I hate writing terrible reviews. But this company deserves the worst possible review EVER!! If I…read morecould figure out how to give ZERO stars I would. iTerrible service. Basically incompetent. Don't let their nice-ness on the fone fool you. The service is horrendous. Truly terrible I would strongly suggest you go elsewhere. Since there are plenty of pool and spa service companies around in the Hamptons, it would be easy to find a company that does a better job. And they ain't cheap either!!!

Professional, fair, responsive. You get an estimate when it's promised, appointments are kept, and…read morecalls are returned. Our pool installation went flawlessly. Highly recommended.

Joe and his staff are amazing! Do not go anywhere else especially for your robot maintanence…read moreneeds. They are incredibly knowledgeable and professional.

Very wide selection of pool supplies and an authorized service shop for Dolphin pool cleaning…read morerobots. They are so knowledgeable and helpful with everything, but in particular for me made the purchase and service of a Dolphin robot an informed and smooth process. They really stand behind what they sell, and are more helpful than the actual company that builds the robot. Helped me sort out some issues after purchase and I am totally satisfied with how they handled everything. There are several pool supply stores closer to my home, but I will gladly make the trip to Dolphin Pool Supply because they are so good. Highly recommend!!

Honest service, not at all salesy. Gave it to me straight up and was super pleasant. Most of all…read moredidn't mind that I showed up very close to closing time, still gave me professional, courteous service.

Not a good businessman!!!…read more Rich From Paragon Pools In East Northport is in the service business, that means SERVICE!!! I had my pool redone last year(2018)liner ,Pump and more. Pool liner is coming off and I called 6 time in 4 months ,finally Rich gets on the phone and Tell me "I'll Get There when I get there" I asked ,what does that mean Again he said it means "I'll get there when I get there" I said 1 week,2 weeks He said ," I just told you,I'll get there when I get there" Wrong thing to say to a paying client I'm in the Service business for 30 years and I would never tell a paying client that, I'm at site within a week to repair or replace. Service is our business ,that's how we get more business. Do your research before Using Rich and his company Paragon Pool On Larkfield Road In East Northport. There are other pool companies out there that will be more than happy to Service you and me much better then Rich From Paragon Pools. Better off calling Pool Doctor On Larkfield road

Wonderful experience from first researching to ultimately purchasing. We were able to find the…read moreperfect hot tub. It actually looks like it was made to go in my newly renovated backyard. Delivery was perfect. Meredith Volpe is an absolute pleasure to deal with. She came and gave us a tutorial so now we will know exactly how to operate and maintain our beautiful Hot Springs Grandee NXT spa with confidence. Thanks Meredith!!!!!

The service with Ocean Spray is PHENOMENAL!!!! Our electrician was struggling to get us connected…read moreand Meredith at Ocean Spray was SO helpful in helping us, she even sent someone right to it house to help and got us up and running!!! They staff is incredibly friendly and helpful, I would recommend them to everyone!

I had the best experience at Pool & Spa guys in Farmingdale. But I am enjoying my new Coast spa…read moreeven more. I really appreciated Steve's assistance in helping me pick out the best hot tub for my needs and answering all my questions. The delivery team led by Gary was equally amazing. Thanks so much for delivering next day, instead of waiting weeks or months, your team came through within 24 hours. I still can't believe how everything went so smooth from start to finish. Cover and lifter fits perfectly and the LED lighting is awesome. So glad I stopped by your store last week. I would strongly recommend visiting this outlet if you're considering a new hot tub at surprisingly affordable prices. December 25 update: Well these guys did it again. Was waiting on a warranty repair and Tim shows up....the day of the wicked snow / ice storm that hit Long Island on December 17. I thought I was hallucinating when I saw the service truck pull up while I was snow-blowing my driveway. Once again Pool and Spa Guys exceeded ALL expectations. This certainly could have waited till the storm passed, but as Tim claimed, "we had you scheduled for today." While every other business establishment closed due to the storm, Pool and Spa Guys honored their commitment. Amazing! Thanks again to Steve and Tim; wish you guys all the best in the New Year.

HORRIBLE!!! Not only can they not fix a leaking hot tub they don't know how to put it back together…read moreagain.

Jack has been servicing my hot tub for many years. Knowledgeable, efficient and friendly. Never had…read moreany problems or complaints with his service. Highly recommend him.

Responsive to initial call, Efficient and knowledgeable , very friendly…read more Pump and heater went on a 10 year old spa, diagnosed ordered parts 5 days up and running Would recommend