I don't usually write a review but if I do I wait several months to see how the product worked…read moreout. In September 2025, we purchased a Sundance S1 hot tub. The hot tub is exactly the one we wanted and it is working very well. There was a slight problem in the beginning, but the service department took care of any issues we had some of them my fault I highly recommend AJ SPA & HOT TUBS

We just bought a new hot tub at AJ Spa and we couldn't be happier with it. Their customer service…read moreis outstanding and their prices are very competitive. I would highly recommend them!

Best purchase ever made! Worth every penny!…read more I use my twilight 8.25 Hottub everyday! I can't describe how peaceful and relaxing it is. It pains me to have to get out to make dinner .... At least I'm totally relaxed and muscles feel great! Super easy to maintain! Thanks Drew and Suntek! So thankful

I just recently worked with Suntek for the first time. I was helped by Dylan. I really felt like I…read morewas in good hands and working with honest experts who weren't trying to upsell me. I find that to be rare these days. I have more work that has to be done this spring on our pool and I will for sure be heading back to Suntek to get this project done.

We started to look for a company to build a pool in March 2020, right at the beginningof the…read morePandemic. After doing research and getting quotes from 6 or 7 companies, we decided to use Specht-Tachular. From the designer Kelly, to the actual layout, Dieter (the owner), to the construction, Mike, they did a great job. With all if the delays caused by Covid, we actually swam by the end of August. The pool was completed in total by November with the patio!

From the owner: Long Island's Premier Inground Pool Builderread more

Couldn't be happier with our pool! Got several estimates, but Long Island Pool and Patio offered…read morethe best completely customized package to meet our needs. Completed on time, customized the way we wanted. The software they use allows you to have a direct line of communication with virtually hourly updates. Billy was on top of every single detail. Highly recommend Long Island Pool and Patio!

Kenny was excellent at getting the project moved forward where I had been stuck for years with a…read moredifferent company. Great product and no-nonsense.

I have my second hot tub from Oceanspray. I went back the second time because the service was…read morealways so good. That's most important to me. The pandemic was rough on everyone and things got a little shaky, to be honest. That may account for some reviews on this page. HOWEVER, now that Christine is in charge of service, they are the company I was counting on them to be. She returns calls and more importantly, she listens! Paul is one of the techs, and he is wonderful. Also, if I can't be here, they just come and fix what needs to be fixed.

Buyers beware! We purchased a Hot Springs sauna from ocean spray a year and a half ago. It has…read moremajor internal defects and leak issues even though we take extremely good care of it. We use it a couple times a week, only my husband and myself -no children, no guests, nothing. The tub has cracks and leaks throughout. They have been extremely difficult in responding for repairs. We've had to wait two weeks at a time for a technician who comes without proper tools and equipment and then we have to schedule follow ups that take weeks at a time. Hot tubs are not supposed to crack within a year! We were told the tub would last 10-15 years. We are now meant to be scheduled for the hot tub to be taken back to the Hamptons for diagnostics and we have to wait another week to even schedule that! We have taken extremely good care of our tub and yet here were are only 18 months later and will likely have to wait through 8-10 months of stress, headaches, paperwork, phone tag and two-week later appointments to even have a functional tub. It is very disheartening and I would strongly recommend avoiding Hot Springs and Ocean Spray.

Veronica helped me out sooooo much. My skimmer is clogged and the pool started to get green. She…read moretold me to use green to clean and then shock the pool 5 mins later and then shock again then clear it up and I started to do it and an hour later the pool cleared up! I never seen anything work so fast. THANK YOU VERONICA. I'm not ever going to Dunrite again to check my water. I'm so happy.

Here is an update from June 2019: Last year Leslie's closed…read moremy pool and exceeded my expectations. Now this year I had them open my pool. How did that go you ask? Well last year's amazing service was no fluke. These guys are the real deal. Called to let us know when they'd be arriving, opened pool and cleaned up. Jon and David were easy to talk to , eager to please and showed real pride in doing an awesome job. It really says something about Leslie's as a company when the employees go above and beyond what is just required to do a job. Jon and David really made sure we understood our next steps and what to expect with the pool. Those extra few minutes they took to provide great customer service makes all the difference. Great company, great customer service and a great job. Opening and closing a pool is a stressful thing. Well it used to be until I discovered Leslie's. I had been dealing with another company and on the phone they always said "Don't worry" but in person it was "We don't do that." After another bad opening experience I took my water to Leslie's to be tested, for free. The only thing I needed to do was run the filter and get the salt level lower. They said to bring a sample in again a week later and sure enough everything was perfect. I scheduled a closing for October and the team showed up as scheduled, big smiles and ready to help. They put both the leaf cover and regular cover on. Explained everything they were doing and noted the account for the things we would need to open pool next summer. They insisted on storing the pump, filter and accessories for me. I didn't have to lift a finger. The team today, Jack and David, were awesome. They were professional, friendly and extremely customer service oriented. Josh in the Patchogue store is always ready to help out and give honest advice. I recommend Leslie's wholeheartedly.

Doug was punctual, professional, honest and friendly. I would recommend this company.read more

Excellent communication, reliable, trustworthy, and extremely helpful. Doug gave a fair estimate…read moreand held to that estimate when he was on the premises. He easily diagnosed my three leaks, fixed them, videotaped before, and after, so I could see the difference, refilled my spa, and put my new cover on for me. The spa is like a brand new spot and it is almost 10 years old. I cannot recommend Doug highly enough.

They closed my pool in the fall dirty with leaves on thew bottom. In the spring when the pool…read moreopened it was like a swamp. They said I needed a filter and a top of f the Jacuzzi was about $1000. He asked That I pay upfront . I gave him the card for the filter only. I generally pay him for other services in cash. The filter was defective and he replaced it with a cheaper traditional filter and did not refund the difference. The pump worked overtime causing it to fail and I had to purchase a new pump. He then charged me $579 to clean the debris in the the pool. I tried phoning and texting over ten times and no one returned my calls. Then without my permission he billed my credit card the $579.00 which I have turned over to Consumer affairs. Shoddy work. Failing to communicate. Beware Joel B.

After seeing some of the reviews I was a bit skeptical of calling Lazarus, but they came by and…read morethey absolutely made my pool crystal blue. Would recommend lazarus to everyone.

I called Ed for issues with my 16x32 IG pool and two-level deck, I need both skimmer & return lines…read morereplaced, new liner, new skimmers and new two-level deck around pool. Ed lives only 1.2 mile down the road from my house and at the time had very good reviews listed. Ed came over the house to view pool and take measurements and discuss issues with me on 06/17/25. Ed stated he will be back with his contractor to look at and size deck! Did not hear back so I sent email on 06/20. No reply so I called and left message on 06/22 asking if he is still interested in the job. Now it is 06/29 and Ed never called or email back. Ed seemed very nice, knowledgeable and personable when he was at the house, so why he could not return a call or email to give me an update is beyond me. Maybe the job was too big, but if that was the case he could have been honest and just let me know. Either way he never contacted me back, so I am guessing!

This was our first time with a pool . We knew nothing about pools. The Suffolk county pool service…read more took their time explaining how everything works. Will use them moving forward. Amazing team