I have purchased two Hot Tubs myself+ my parents, + several for clients over the last 30 years…read more I recently needed help on a warranty claim on a 2012 BGE and Krista was able to help me within the hour. Joe was always been great and my recent purchase & installation went great we love the hot tub thanks again Krista

I have my second hot tub from Oceanspray. I went back the second time because the service was…read morealways so good. That's most important to me. The pandemic was rough on everyone and things got a little shaky, to be honest. That may account for some reviews on this page. HOWEVER, now that Christine is in charge of service, they are the company I was counting on them to be. She returns calls and more importantly, she listens! Paul is one of the techs, and he is wonderful. Also, if I can't be here, they just come and fix what needs to be fixed.

Anchor Pools was recommended to us by another satisfied client. I spoke to numerous companies on…read morethe East End. Anchor was consistent in responsiveness, professionalism and sophistication. The team is immediately reachable and has delivered, in a highly professional manner, the quality service others had highlight. Anchor performs weekly maintenance and fully rebuilt the mechanical equipment for our pool as well.

Anchor Pools is one of the best business I have encountered on the East End. It is run by Trevor, a…read moretruly lovely peron and his assistants are equally nice, prompt, dedicated, flexible, and non-intrusive. They respond immediately to problems, even in mid-summer, and no customer is too small for their attention. Their prices are fair, and best of all, there is no attempt to up-sell or push for unneeded improvements. On the contrary, Trevor clearly tries to get you the best bang for your buck and goes out of his way to get it for you. Last summer, when pool alarms were sold out everywhere, Trevor found one for me, bought it, and installed it within a few days. This is a business with professional, personal, and trustworthy service. I have tried others and there is no comparison. Unless you have a brother-in-law is in the business, you can not do better!

Very unprofessional company at every level. Do not use them. They are not able to respond on time…read moreand when it comes to issues of safety in their construction and management they are dangerous,

Ok, I would use them for my pool but for this. I live with the 1% in the Hamptons. I have lived…read morehere for 50 years. I coached little league with a Tortorella, A very nice guy. They service my fancy summer neighbors in our part of farm country still left in the Hamptons So here is my beef, and why I would never hire them to work on my pool. Rudeness. Tons of trucks, too many come up my common drive to service my neighbors. Nobody pulls a 'uie" in my driveway except Tortorella's lil Toyota pickups. Big trucks back down the drive or negotiate how to trun around without imposing on my life. UPS trucks, concrete trucks , lawn, propane ,waste, lumber, tennis, oil ...all sorts of trucks back down the drive. We are quiet peaceful private people and the last thing I want is a circus of trucks pulling into my driveway to pull a u-turn in my tucked away drive way. The dogs go nuts and the peace is ruined. Thats my beef.

I had Julio come for a possible leak/ liner replacement. He gave me a great price and assured that…read morehe would take care of my situation. We decided to start today 6/2 and he didn't show up nor communicate. I have it a few hours this morning and decided to text around 8:40 asking about what time will they be coming, I then texted stating that I thought it would've been first thing in the am. I got no reply so once I got out of my dental appointment at around 1pm I called him. I stated that I do not operate this way. He said he had a situation they had to handle. I told him you could've called or texted back what was going on and I would've understood. But no communication is unacceptable. Being an Elite on Yelp, I take pride in my communication with a vendor and promoting their business and also hiring a vendor with a good rating. I decided that I was not going to use Julio at Blue Touch. I have my other company coming tomorrow, ready to go. I really wanted to use Blue Touch but felt like once we agreed to do the job, he was difficult to get to, not reliable. I have a3 star rating because I think he just took on something that he couldn't handle with his schedule.

Excellent service especially when I contacted them for the first time days before 4th of July.read more

I just recently worked with Suntek for the first time. I was helped by Dylan. I really felt like I…read morewas in good hands and working with honest experts who weren't trying to upsell me. I find that to be rare these days. I have more work that has to be done this spring on our pool and I will for sure be heading back to Suntek to get this project done.

Best purchase ever made! Worth every penny!…read more I use my twilight 8.25 Hottub everyday! I can't describe how peaceful and relaxing it is. It pains me to have to get out to make dinner .... At least I'm totally relaxed and muscles feel great! Super easy to maintain! Thanks Drew and Suntek! So thankful

We started to look for a company to build a pool in March 2020, right at the beginningof the…read morePandemic. After doing research and getting quotes from 6 or 7 companies, we decided to use Specht-Tachular. From the designer Kelly, to the actual layout, Dieter (the owner), to the construction, Mike, they did a great job. With all if the delays caused by Covid, we actually swam by the end of August. The pool was completed in total by November with the patio!

From the owner: Long Island's Premier Inground Pool Builderread more

Used to be very good. Last season we could not get the pool balanced. Every few days I took a…read moresample and they sold me expensive pool chemicals. After a month, a long time but I thought they were good, i took a sample to Hampton Bays Leslie Pools. They told me to stop dumping all that stuff in the pool. Then we corrected one problem. A week later the pool was doing better. I brought another water sample and they set me up with what I needed to maintain the pool. Well worth the drive to Hampton Bays. John's knows their stuff so I am confused why they were just selling me lots of expensive chemicals that I did not need.

Every single person I have ever dealt with at this company has gone above and beyond to help meread more