Great Company to work with. Jason is very professional and answered all our questions. We decided…read moreto use them to install our pool and we could not be happier! We've had the pool for about a year now. Everything has been great. Just last week we asked about installing a heater for it, and they already installed the heater this week. The office staff is also great and quick to respond. We highly recommend Jason and the team at Jason & Bill's Pools!

I have been using Jason&Bill's Pools for over 2 years, since we got our land and built a new house…read moreand the pool. We have worked together on several projects during this time including getting done a new pool, a large patio, outdoor shower, outdoor kitchen among others. Every time has been a pleasure and hassle free. EVERYONE at Jason&Bill's Pools is extremely friendly, professional, and knowledgeable. Clearly the people that own and run this company love and are passionate for what they do, and more importantly, know what they're doing. Whenever someone asks me for a great pool company, I refer them to Jason and everyone I have ever recommended thanks me and report back same type of service and experience.

Pooltastic installed a pool on my property, this company is the best, fair price, always keeped…read moretheir word and work is amazing! Dan went up and beyond!!!!! always available and always picked up his phone. whenever you do construction on your house, it's usually a bad experience Pooltastic made it a great experience for me, I highly recommend this team..

I have owned a pool for over 30 years in all the homes I have lived. Hands down Pooltastic's in…read moreHamptonBays is the best pool company I have ever used. For the last three years from changing my liner, opening and closing my pool, also maintaining the pool. The prices are right and their work is The best, never a problem. Thank you Pooltastic's. Great work!

Ian is an OG! Best pool & spa company in the Hamptons. If you want something done with love,…read morepassion, & 40+ years of experience, this is your place. Only company I trust to keep my pool sparkling all summer & my spa warm & working through the winter.

A few years ago, Harbor Hot Tubs installed a spa at our house in East Hampton, which included…read morerebuilding the structure that housed the spa. At the time, they made an obvious mistake in its installation (installed backwards, I.e., access to equipment was put on the wrong side) but were able to do a reasonable workaround and so I gave them a very good review. This past year, I noticed a crack in the spa and contacted them since the spa was still covered under its original warranty. After a number of calls, they finally came out to review the damage and told me that the manufacturer required them to take a number of pictures (many with a level) to demonstrate that the spa had been properly installed and that once repaired, the crack would not recur. No issues were noted but I did not hear back from them. I then had to continually follow up with them as to the status of my needed repair. Finally, I was told that they would have to disassemble the structure housing the spa and take more pictures. I told them that that was fine as long as they committed to rebuilding it once it had been disassembled. Again, I did not hear back from them and I had to make repeated attempts to contact them to try to move forward. I should note that since the initial structure had been built by Harbor Hut Tubs we made a decision to replace our cedar deck with a harder wood, including the sheathing on the hut tub structure. In the end, Harbor Hot Tubs informed me that the reason for the crack in the spa was because of the change in sheathing on the hot tub structure. They never came to look at the spa again after the first visit and offered no proof to support their conclusion, simply stating that it was my problem and that they would be happy to recommend someone that I could hire to repair the crack. I also called the manufacturer (Hydropool) directly about this issue and I was told that the explanation offered didn't make sense but they never followed up with me in spite of indicating that they would. I have called them again but they are not returning my call. The bottom line is that neither Harbor Hut Tubs nor Hydropool have been willing to honor the warranty offered on the spa they sold me and have offered no evidence of responsibility on the part of anyone but them. This was a very frustrating experience with a demonstrated lack of communication from both the manufacturer and the retailer and a clear unwillingness to honor their commitment. It was clear from the start that Harbor Hot Tubs was looking for reasons not to repair the spa. I would strongly recommend not using Harbor Hot Tubs for the installation of a spa or purchasing a Hydropool Spa.

We cannot rave enough about Patrick's Pools Service. They are efficient, professional and caring…read moreall at the same time- an unusual combination. Patrick built our pool on the North Fork a few years ago and Michele and her team have been servicing it ever since.

I would highly recommend Patricks Pools without any…read morehesitation. From the initial design...to the pool construction.. Patrick & his team were there with us every step of the way... Thank you, Patrick also a big thanks to his professional, hard-working, team for the gorgeous custom designed pool .. Our backyard feels like a resort now... We are extremely excited for our first pool party(it's our daughter's birthday) ... thank you

They come as scheduled. When service is needed between regular appointments they come usually the…read moresame day or no later than the next day.

Excellent pool service company always there to help and very reasonable prices for all your pool…read moreneeds, replaced Hayward filter for me last summer. Offered excellent info to me over the phone to get my pool system back up and running correctly in the spring at start up, I do my own servicing but when I require assistance I always can count on White Rapids.

I have a few problems with them. On June 7th, they opened my pool and encountered major plumbing…read moreissues with the pump. We received two estimates from them and chose the more expensive option to fix all the problems they identified, but they never completed the repairs. Overall, our experience with the company has been very disappointing. I posted a review on their website on 6/14, and they replied saying they did what they could because we mentioned our tight finances. That's not true; we had two estimates from them and agreed to do the job. They also deleted my review. Very disappointing. I will not recommend this company to anyone.

A number of things.. ethics being the first. Quoting a bill…read morefor ghost parts to boost the cost to use material for other projects ? Not ok. Not providing a breakdown of the quote, hiding discrepancies? Not ok. Being hateful and rude when called out to view the paper work they are hiding ? No ok.. Do not allow Scott to blindly lead you on.. question the bill and materials as well as seeing them .. fair warning to those that don't .

Just completed a season of outstanding over-the-top service! From opening our pool in April through…read moreclosing we experienced superb service! M and M Pools maintained our pool for a completely no hassle carefree summer season - Always on schedule and always available. JP and his team have to be the most consistent reliable people in the swimming pool business! -Steve G.

This is the worst pool maintenance company out there. They would not answer your emails or calls…read morebecause they overextend themselves and won't have time for you. They will also double charge you for the subpar services they offer. They've just charged my credit card again even though I've emailed up a week ago to cancel the service! Most weeks they'd show up literally for 1 min to just check the chemicals levels and clean out the filters. I believe I've only seen them vacuuming the pool once when it was opened and we're in the middle of July now. While the guys who come in a great, the company is severely mismanaged and don't deserve to be in business with this level of service. I would shop elsewhere.

I guess pool owners hardly use Yelp much because one review (which I think is just bad luck)…read moredoesn't at all tell the story. These folks have been around for decades, which in Hamptons area is equivalent to centuries. Owner-operated, with staff that remains year in year out - S&S stands out in a field where there's tons of flakes. Professional and prompt problem-solving w/o crazy prices - what more do you want?

I hate writing terrible reviews. But this company deserves the worst possible review EVER!! If I…read morecould figure out how to give ZERO stars I would. iTerrible service. Basically incompetent. Don't let their nice-ness on the fone fool you. The service is horrendous. Truly terrible I would strongly suggest you go elsewhere. Since there are plenty of pool and spa service companies around in the Hamptons, it would be easy to find a company that does a better job. And they ain't cheap either!!!