Just completed a season of outstanding over-the-top service! From opening our pool in April through…read moreclosing we experienced superb service! M and M Pools maintained our pool for a completely no hassle carefree summer season - Always on schedule and always available. JP and his team have to be the most consistent reliable people in the swimming pool business! -Steve G.

This is the worst pool maintenance company out there. They would not answer your emails or calls…read morebecause they overextend themselves and won't have time for you. They will also double charge you for the subpar services they offer. They've just charged my credit card again even though I've emailed up a week ago to cancel the service! Most weeks they'd show up literally for 1 min to just check the chemicals levels and clean out the filters. I believe I've only seen them vacuuming the pool once when it was opened and we're in the middle of July now. While the guys who come in a great, the company is severely mismanaged and don't deserve to be in business with this level of service. I would shop elsewhere.

I have my second hot tub from Oceanspray. I went back the second time because the service was…read morealways so good. That's most important to me. The pandemic was rough on everyone and things got a little shaky, to be honest. That may account for some reviews on this page. HOWEVER, now that Christine is in charge of service, they are the company I was counting on them to be. She returns calls and more importantly, she listens! Paul is one of the techs, and he is wonderful. Also, if I can't be here, they just come and fix what needs to be fixed.

Buyers beware! We purchased a Hot Springs sauna from ocean spray a year and a half ago. It has…read moremajor internal defects and leak issues even though we take extremely good care of it. We use it a couple times a week, only my husband and myself -no children, no guests, nothing. The tub has cracks and leaks throughout. They have been extremely difficult in responding for repairs. We've had to wait two weeks at a time for a technician who comes without proper tools and equipment and then we have to schedule follow ups that take weeks at a time. Hot tubs are not supposed to crack within a year! We were told the tub would last 10-15 years. We are now meant to be scheduled for the hot tub to be taken back to the Hamptons for diagnostics and we have to wait another week to even schedule that! We have taken extremely good care of our tub and yet here were are only 18 months later and will likely have to wait through 8-10 months of stress, headaches, paperwork, phone tag and two-week later appointments to even have a functional tub. It is very disheartening and I would strongly recommend avoiding Hot Springs and Ocean Spray.

Anchor Pools was recommended to us by another satisfied client. I spoke to numerous companies on…read morethe East End. Anchor was consistent in responsiveness, professionalism and sophistication. The team is immediately reachable and has delivered, in a highly professional manner, the quality service others had highlight. Anchor performs weekly maintenance and fully rebuilt the mechanical equipment for our pool as well.

Anchor Pools is one of the best business I have encountered on the East End. It is run by Trevor, a…read moretruly lovely peron and his assistants are equally nice, prompt, dedicated, flexible, and non-intrusive. They respond immediately to problems, even in mid-summer, and no customer is too small for their attention. Their prices are fair, and best of all, there is no attempt to up-sell or push for unneeded improvements. On the contrary, Trevor clearly tries to get you the best bang for your buck and goes out of his way to get it for you. Last summer, when pool alarms were sold out everywhere, Trevor found one for me, bought it, and installed it within a few days. This is a business with professional, personal, and trustworthy service. I have tried others and there is no comparison. Unless you have a brother-in-law is in the business, you can not do better!

Very unprofessional company at every level. Do not use them. They are not able to respond on time…read moreand when it comes to issues of safety in their construction and management they are dangerous,

Ok, I would use them for my pool but for this. I live with the 1% in the Hamptons. I have lived…read morehere for 50 years. I coached little league with a Tortorella, A very nice guy. They service my fancy summer neighbors in our part of farm country still left in the Hamptons So here is my beef, and why I would never hire them to work on my pool. Rudeness. Tons of trucks, too many come up my common drive to service my neighbors. Nobody pulls a 'uie" in my driveway except Tortorella's lil Toyota pickups. Big trucks back down the drive or negotiate how to trun around without imposing on my life. UPS trucks, concrete trucks , lawn, propane ,waste, lumber, tennis, oil ...all sorts of trucks back down the drive. We are quiet peaceful private people and the last thing I want is a circus of trucks pulling into my driveway to pull a u-turn in my tucked away drive way. The dogs go nuts and the peace is ruined. Thats my beef.

I had Julio come for a possible leak/ liner replacement. He gave me a great price and assured that…read morehe would take care of my situation. We decided to start today 6/2 and he didn't show up nor communicate. I have it a few hours this morning and decided to text around 8:40 asking about what time will they be coming, I then texted stating that I thought it would've been first thing in the am. I got no reply so once I got out of my dental appointment at around 1pm I called him. I stated that I do not operate this way. He said he had a situation they had to handle. I told him you could've called or texted back what was going on and I would've understood. But no communication is unacceptable. Being an Elite on Yelp, I take pride in my communication with a vendor and promoting their business and also hiring a vendor with a good rating. I decided that I was not going to use Julio at Blue Touch. I have my other company coming tomorrow, ready to go. I really wanted to use Blue Touch but felt like once we agreed to do the job, he was difficult to get to, not reliable. I have a3 star rating because I think he just took on something that he couldn't handle with his schedule.

Excellent service especially when I contacted them for the first time days before 4th of July.read more

Best purchase ever made! Worth every penny!…read more I use my twilight 8.25 Hottub everyday! I can't describe how peaceful and relaxing it is. It pains me to have to get out to make dinner .... At least I'm totally relaxed and muscles feel great! Super easy to maintain! Thanks Drew and Suntek! So thankful

I just recently worked with Suntek for the first time. I was helped by Dylan. I really felt like I…read morewas in good hands and working with honest experts who weren't trying to upsell me. I find that to be rare these days. I have more work that has to be done this spring on our pool and I will for sure be heading back to Suntek to get this project done.

We started to look for a company to build a pool in March 2020, right at the beginningof the…read morePandemic. After doing research and getting quotes from 6 or 7 companies, we decided to use Specht-Tachular. From the designer Kelly, to the actual layout, Dieter (the owner), to the construction, Mike, they did a great job. With all if the delays caused by Covid, we actually swam by the end of August. The pool was completed in total by November with the patio!

From the owner: Long Island's Premier Inground Pool Builderread more

I guess pool owners hardly use Yelp much because one review (which I think is just bad luck)…read moredoesn't at all tell the story. These folks have been around for decades, which in Hamptons area is equivalent to centuries. Owner-operated, with staff that remains year in year out - S&S stands out in a field where there's tons of flakes. Professional and prompt problem-solving w/o crazy prices - what more do you want?

I hate writing terrible reviews. But this company deserves the worst possible review EVER!! If I…read morecould figure out how to give ZERO stars I would. iTerrible service. Basically incompetent. Don't let their nice-ness on the fone fool you. The service is horrendous. Truly terrible I would strongly suggest you go elsewhere. Since there are plenty of pool and spa service companies around in the Hamptons, it would be easy to find a company that does a better job. And they ain't cheap either!!!

Every single person I have ever dealt with at this company has gone above and beyond to help meread more

I agree with the attitude issues that the reviewers wrote about. Owner is tempermental and you…read moredon't want to go there when she is having a bad day. I act like the people in Seinfeld's soup Nazi episode that want soup. I thought they knew their stuff until last season. They kept selling me products that did not balance the pool chemistry. After spending a small fortune over weeks my pool water seemed impossible to balance. I took a sample to another pool store. They analyzed the water and gave sold me two products and gave specific instructions. Said it was a simple product and all would be fine in a few days. Almost immediately my water was perfect. I felt I was being played for all those weeks and being sold a lot of very expensive products that never worked out.