Absolutely the best full service, Pool & Hot Tub Maintenance, and Ibuilders in the Hamptons! The…read moreback office is extraordinarily competent and responsive all the time, their prices are fair, and the maintenance and contracting crews are the nicest, most competent people you will ever encounter. I have had so many bad experiences out here with people in this business, but this business is the absolute best. Don't use anyone else!

We switched to Cool Water from another operator in the Hamptons and have been extremely happy with…read morethis family-owned business. They are knowledgeable about all aspects of pool construction, repair, operation, summarization and winterization . Also, I find them to be very attentive and respond quickly. They take pride in their work and hence provide exceptional service. Do not go to any other pool maintenance company. These guys are absolutely the best.

Very relatable Always on time…read moreFirst time in years our pool sparkled We highly recommend

Yeison is excellent and a real professional. Despite having badly injured his arm and requiring…read moresurgery, he continued to maintain his service commitments and never missed a beat.

They have been servicing our pool for the last 2 years and are the NICEST people ever! they are…read moreprofessional and are experienced in their profession! They respond immediately to any call we have made! HIGHLY RECOMMEND!!!

Ensure your pool is Swim Ready by Memorial Day! Sign up now for our pool and spa maintenance…read morepackage starting at $113.00 + $40.00 a week. Pool and spa summarization starting at $540.00 + $255.00. Guarantee your spot and enjoy a hassle-free summer by booking today!

I switched to Tri-M this summer on the recommendation of a friend and couldn't be happier. They're…read moreprofessional, responsive, and a general pleasure to deal with. They take the time to answer all my questions, and they don't try to convenience me to do unnecessary work. My pool looks great all the time. I recommend them highly!

Tri -M came out to open our pool and were fantastic. Professional and super efficient, would…read morehappily recommend to anyone looking for an experienced pool care service.

Ian is an OG! Best pool & spa company in the Hamptons. If you want something done with love,…read morepassion, & 40+ years of experience, this is your place. Only company I trust to keep my pool sparkling all summer & my spa warm & working through the winter.

A few years ago, Harbor Hot Tubs installed a spa at our house in East Hampton, which included…read morerebuilding the structure that housed the spa. At the time, they made an obvious mistake in its installation (installed backwards, I.e., access to equipment was put on the wrong side) but were able to do a reasonable workaround and so I gave them a very good review. This past year, I noticed a crack in the spa and contacted them since the spa was still covered under its original warranty. After a number of calls, they finally came out to review the damage and told me that the manufacturer required them to take a number of pictures (many with a level) to demonstrate that the spa had been properly installed and that once repaired, the crack would not recur. No issues were noted but I did not hear back from them. I then had to continually follow up with them as to the status of my needed repair. Finally, I was told that they would have to disassemble the structure housing the spa and take more pictures. I told them that that was fine as long as they committed to rebuilding it once it had been disassembled. Again, I did not hear back from them and I had to make repeated attempts to contact them to try to move forward. I should note that since the initial structure had been built by Harbor Hut Tubs we made a decision to replace our cedar deck with a harder wood, including the sheathing on the hut tub structure. In the end, Harbor Hot Tubs informed me that the reason for the crack in the spa was because of the change in sheathing on the hot tub structure. They never came to look at the spa again after the first visit and offered no proof to support their conclusion, simply stating that it was my problem and that they would be happy to recommend someone that I could hire to repair the crack. I also called the manufacturer (Hydropool) directly about this issue and I was told that the explanation offered didn't make sense but they never followed up with me in spite of indicating that they would. I have called them again but they are not returning my call. The bottom line is that neither Harbor Hut Tubs nor Hydropool have been willing to honor the warranty offered on the spa they sold me and have offered no evidence of responsibility on the part of anyone but them. This was a very frustrating experience with a demonstrated lack of communication from both the manufacturer and the retailer and a clear unwillingness to honor their commitment. It was clear from the start that Harbor Hot Tubs was looking for reasons not to repair the spa. I would strongly recommend not using Harbor Hot Tubs for the installation of a spa or purchasing a Hydropool Spa.

Esteban is a professional and very decent person, came wearing a mask and more important, he was on…read moretime. His work was efficient and clean. Definitely recomend his services. EXCELLENT PRICES.

Great, reliable service…read more Hardworking, smart guy who goes the extra mile to get the job done and help in emergency situations as well. It's rare to find someone skilled and knowledgeable who can also troubleshoot and fix pipes, heaters, filters, and all pool equipment! Reasonable prices. He deserves all the business and success!

We started to look for a company to build a pool in March 2020, right at the beginningof the…read morePandemic. After doing research and getting quotes from 6 or 7 companies, we decided to use Specht-Tachular. From the designer Kelly, to the actual layout, Dieter (the owner), to the construction, Mike, they did a great job. With all if the delays caused by Covid, we actually swam by the end of August. The pool was completed in total by November with the patio!

From the owner: Long Island's Premier Inground Pool Builderread more

Have used them for years and service has declined. They were always decent but they cut corners,…read moredon't answer the phone, and seem to have trimmed the staff to the point where the office staff doesn't have any knowledge of pool maintenance or terminology. They also skimp on hardware installs and don't connect purchased hardware properly. Sad demise.

Guillo pool company is a rare company. Besides being a responsible and reliable company, the staff…read moreis extraordinarily helpful and knowledgeable, but above all NICE. They answer calls all the time and respond to emergencies quickly. Customer service is obviously their top priority. Having tried other companies over 25 years of service, none have serviced on a par with Guillo. My hat is off to Paul Guillo.. This company has a fine reputation for these reasons. I recommend them highly. They couldn't be more pleasant to deal with and the bills are reasonable.

I bugged the heck out of these guys this summer as I had an issue with water clarity…read more They (Matt?) patiently tested my water (numerous times), offering suggestions along the away. We tried everything (and it all made sense to me - they weren't trying to upsell chemicals.) Their final thought was to "drain and replace" a good amount of water - and it worked. Granted that I bought a few items from them, but the real value was their expertise, which they graciously provided for free.

I don't ever give a 5 star reviews to anyone, that's just me!…read moreLong story short, this guy George Kazdin, is smarter than most. Certainly smarter than me, but not in a condescending way. He is a bit rigid, but in the end, very much welcomed. He knows what he is going every which way but loose. How many people can build a pool from scratch, create the patio and not be disappointed along the way? Weather, juggling crews, it all comes with the turf. This company is top shelf, they deliver. HIGHLY RECOMMEND. I am happy to provide a reference & in person site visit to anyone thinking of using Kazdin Pools.

Shari was amazing for booking! She explained my pool opening in detail. She gave me several options…read morefor all my questions & was very courteous & responsive! Mark showed up with Reggie & opened the pool without no issues & explained everything! He showed me how to use the robot vacuum I had as well as folded & put away my winter cover. The value was great for setting everything up making sure no leaks & testing the water to endow it was good.

Hired blue wave for a pool vac. Loved the results. Booking was fast and easy. Shari is very nice…read moreand my pool looks amazing!!