We have tried several pool companies for pool closings before. We have enjoyed our relationship…read morewith Sweeny's. They are reliable and thorough. It has been a pleasure and we will continue to work with them.

I tried Sweeney's this past year and they transformed my pool. Their excellent service every time…read moremaintenance was needed allowed me and my family to enjoy the pool this summer, as opposed to griping over every little thing. They were very professional and courteous.

I had a very unique situation. I call big blue Pools to deal with a disabled friend in the…read moreneighborhood. He needed his pool to be covered with a new cover and new water bags. I called big blue Pools and talked to the owner and explain the situation to her. She gave me a very reasonable price, which I paid for and scheduled the very next day a service call to his house. The Service crew that she sent the house was so accommodating to this disabled friend of mine. He was very impressed. They did an excellent job in the backyard covering the pool with plenty of water bags to make sure it lasted throughout the year. The way the service crew accommodated my dear friend, was very impressive that he called me up and said these were the best people I've ever dealt with. Five star service at its best!

They gave us great advice when I had an issue of the electrical cord of the pool pump…read more Quick and kind response! I highly recommend.

I'm a New York City contractor. I know what it takes to run a job right, and Sweeney's ran mine…read moreright. Joe handled the consultation and construction. Kenny, the owner, and Anthony, the manager, were on it from start to finish. Timing was on point. Execution was flawless. Promises made, promises kept. Nothing's ever perfect, adjustments were made, plans were modified as we went. Every single time, they handled it without me having to chase anybody. I'm enjoying my pool and wanted to give credit where credit's due.

**UPDATE** The…read moremaintenance manager, Anthony, contacted me and was extremely professional, apologetic, and respectful. He offered to send over two different pool techs the next morning and have our service completed at a heavily discounted rate. Our techs, Alex and Marlon, were wonderful and did a great job. After the service was complete Anthony called me again to see how it went and ending up comping the entire service for us. While it started off a little rocky, they definitely made right nbd us and we hope to use them again. **** Very disappointed in our service, especially because they came so highly recommended. We hired them for a power vacuum and were scheduled for Monday 6/22 between 11-3. When I got home from work at 3:30 the pool techs were fast asleep in their van in my driveway. Once they woke up they worked for about an hour and told me they don't have time to finish (but had time to nap) and said they would reschedule me for later in the week. They left a hose running in my pool without telling me and it ran so long it almost overfilled. We were scheduled to have them come back and finish this Saturday 6/27 between 1-5 and they never showed up. No one called to inform of us a change in scheduling. When I called to cancel any future services with them and express these concerns all I was told was "I understand." I never post reviews, but we are extremely disappointed in the service we received and after getting minimal response when I called to express these concerns, a review felt warranted.

Prompt and professional service. Really nice too!…read moreHighly recommend. Linda K of Dix Hills

I am so happy they come to Queens. Came to my house as a new customer, explained everything fully…read morebefore they started anything. Confirmed appointment thought email. The service they provided was great.

Update to my previous review…read more Again, I am floored by Rich's customer service. Last night after he closed the store he came to my house spending almost two hours explaining to me and my son how the pool worked, how we needed to maintain it etc... who does that? I am so grateful to have been fortunate enough to have chosen Paragon Pools. I've read the negative comments written by others and just don't get it. We don't change the core of the person we are- those comments just do not describe the person I've met and have come to rely on and trust. Thank you Rich for all you have done for me and my son. I think I would of lost every dime of the funds in escrow had I gone elsewhere.

Honest service, not at all salesy. Gave it to me straight up and was super pleasant. Most of all…read moredidn't mind that I showed up very close to closing time, still gave me professional, courteous service.

Have to say since I have been using this company my pool is crystal clear and the chemicals are…read morealways in the right range. My pool was being serviced by another company and it was always turning green, I always felt they rushed through us and never really vacuumed it right. I'm so happy I found them and so is my pool.

These guys not only provide great pricing and are very knowledgeable, their customer service is…read morefantastic. They are friendly, incredibly fast and responsive and we feel very well taken care of all year long. I've never felt taken advantage of and the few times we've had a problem, they show up fast (don't think it's ever been more than an hour wait).

I have a few problems with them. On June 7th, they opened my pool and encountered major plumbing…read moreissues with the pump. We received two estimates from them and chose the more expensive option to fix all the problems they identified, but they never completed the repairs. Overall, our experience with the company has been very disappointing. I posted a review on their website on 6/14, and they replied saying they did what they could because we mentioned our tight finances. That's not true; we had two estimates from them and agreed to do the job. They also deleted my review. Very disappointing. I will not recommend this company to anyone.

A number of things.. ethics being the first. Quoting a bill…read morefor ghost parts to boost the cost to use material for other projects ? Not ok. Not providing a breakdown of the quote, hiding discrepancies? Not ok. Being hateful and rude when called out to view the paper work they are hiding ? No ok.. Do not allow Scott to blindly lead you on.. question the bill and materials as well as seeing them .. fair warning to those that don't .

Excellent swimming pool maintenance company, reliable & professional, amazing customer service…read more Highly recommend!