Best purchase ever made! Worth every penny!…read more I use my twilight 8.25 Hottub everyday! I can't describe how peaceful and relaxing it is. It pains me to have to get out to make dinner .... At least I'm totally relaxed and muscles feel great! Super easy to maintain! Thanks Drew and Suntek! So thankful

I just recently worked with Suntek for the first time. I was helped by Dylan. I really felt like I…read morewas in good hands and working with honest experts who weren't trying to upsell me. I find that to be rare these days. I have more work that has to be done this spring on our pool and I will for sure be heading back to Suntek to get this project done.

Couldn't be happier with our pool! Got several estimates, but Long Island Pool and Patio offered…read morethe best completely customized package to meet our needs. Completed on time, customized the way we wanted. The software they use allows you to have a direct line of communication with virtually hourly updates. Billy was on top of every single detail. Highly recommend Long Island Pool and Patio!

Kenny was excellent at getting the project moved forward where I had been stuck for years with a…read moredifferent company. Great product and no-nonsense.

Friday 4.25 Please be patient when hiring a company to do any kind of work in your house, it can be…read morea nice boat ride in the ocean or it'll be a nightmare in your awaken life and you can't fall asleep from the stress! Friday 4.18 If you decide to hire them against my recommendation, make sure you get a written estimate before starting the job. We spoke to Robert, the owner, about a couple of months ago to set up an appointment for them to replace our pool lining and also open the pool at the same time. Rob, not the owner but a worker showed up rude, he gave us the receipt that it was $300 more than quoted, and he was loud and argumentative about it and everything from the beginning! We tried calling Robert but he didn't pick up. We left several messages and we still haven't got a call back.(5 hours later) As Rob was working he would keep telling us he needs to charge more for this and that. He said he was doing stuff and he says that is not his job. He keeps saying " I'm here to replace the lining and that's all I don't open the pool or connect the filter and on and on and on! STRESSED! We know about seven weeks ago when we were scheduling this work we didn't do it then because Robert is the one who recommended they would wait to do it later in April that way they can open the pool at the same time as well. My BF was busy with his work, I was to see Rob finishes everything properly. I walked out to backyard and he was tying the pump basket on, at the time I remembered not seeing them putting the side foam and the bottom foam in the pool. I asked him " did you put the foams in, side and bottom?, he says " everything's in"! also right away, he said who's paying me I gotta go I gotta go. They don't do the trash, see pictures of the trash left at my house! After they left, I went through our security camera and saw Rob didn't put the side foam and bottom foam in the pool, instead saw him stealing my boxes of foams. Saw him telling one of the guys to take the boxes to the van. WTH We called the office left a message said we got robbed. They never answer the calls. A woman called back after a while and Robert called us back after an hour or something. I didn't check the time. Rob came back Saturday put the forms in! he was supposed to be here in the morning, but then he said 11 AM then he called at 10:30 AM said he'll be here in 90 minutes but then he was here in two hours. We sat at home and waited and wasted a beautiful Saturday. Later we find out he didn't use all the screws and the rings. We find all these things inside the pump basket. WTH my BF even went bought some of the stuff that he said are missing and later we find it was all inside the filter, some extra Parts he didn't even bother to put it on. It's been a nightmare at this time a few days after it was done! It's more of a nightmare now it's Friday following week that we finished filling up the pool and the water are leaking all through around the pipes everywhere. They never answer the calls! they answer each other's phone calls, but they never answer my calls! I'm still waiting for them to call me back so that they can come back and tighten everything. also, I don't know if I mentioned it, one pool cab is missing and one is broken. Robert knows about this and he hasn't followed up as to how he will replace this. He was supposed to call us back past Monday to follow up with work finished on Saturday, it's an off Friday. I thought the nightmare has ended but it hasn't. I will update my review when everything is completely finished with the pool situation! 4.25

Champion Installation did an amazing job. Everyone who works there is so knowledgeable and…read moreefficient. They are all so nice and will answer any questions you may have. They are always on time and get their work done as promised. I can't say enough about them. They are all amazing. I highly recommend them.

We started to look for a company to build a pool in March 2020, right at the beginningof the…read morePandemic. After doing research and getting quotes from 6 or 7 companies, we decided to use Specht-Tachular. From the designer Kelly, to the actual layout, Dieter (the owner), to the construction, Mike, they did a great job. With all if the delays caused by Covid, we actually swam by the end of August. The pool was completed in total by November with the patio!

From the owner: Long Island's Premier Inground Pool Builderread more

Garrett did a great job with my pool opening. Great communication and I am really impressed. He was…read morevery professional and friendly to boot. He made it look easy - although it isn't. I'll certainly be booking him for all my future pool work and I strongly recommend him.

Garrett was referred to us by a friend. He is consistently reliable and has opened/closed our pool…read moreand done vacuuming services for us. A very reliable pool guy we will always try to use . Thanks Garrett!

Doug was punctual, professional, honest and friendly. I would recommend this company.read more

Excellent communication, reliable, trustworthy, and extremely helpful. Doug gave a fair estimate…read moreand held to that estimate when he was on the premises. He easily diagnosed my three leaks, fixed them, videotaped before, and after, so I could see the difference, refilled my spa, and put my new cover on for me. The spa is like a brand new spot and it is almost 10 years old. I cannot recommend Doug highly enough.

A very professional company, from Kevin, their amazing sales person, to Margaret who arranges…read morepermits and scheduling of the pool build, I highly recommend Arthur Edwards Pools.

Salesman came right out and we knew with COVID that things might get a little crazy. Paid deposit…read moreand told would get on the schedule when things become available. Which ended up being fall of 2020. We decided to not open the pool before the winter and push it off till spring. During building process never communicated when people would show up. Excavating showed up without knowledge to dig hole. Same thing happened through whole process. People would just show up with Arthur Edwards project manager showing up when wanted payments. Then when opened pool in spring cleaning crew had to be called back twice, liner also was not installed properly that actual company that produces it had to show up to stretch it properly. Never got demo of how everything worked and called twice. And recently ran into issue with permits expiring because they used there email address. When called to discuss was told sorry to bad. No ownership, asked to speak to the owner and he does not take calls. He was in Florida. I was told "If want to write a letter and mail it to the office they will make sure he gets it, BUT not sure he will respond or even read it ". That was Manager that told me that. No responsibility to customers. Seriously think hard if want to use a company that the owner is not accessable

I have purchased two Hot Tubs myself+ my parents, + several for clients over the last 30 years…read more I recently needed help on a warranty claim on a 2012 BGE and Krista was able to help me within the hour. Joe was always been great and my recent purchase & installation went great we love the hot tub thanks again Krista

I have my second hot tub from Oceanspray. I went back the second time because the service was…read morealways so good. That's most important to me. The pandemic was rough on everyone and things got a little shaky, to be honest. That may account for some reviews on this page. HOWEVER, now that Christine is in charge of service, they are the company I was counting on them to be. She returns calls and more importantly, she listens! Paul is one of the techs, and he is wonderful. Also, if I can't be here, they just come and fix what needs to be fixed.