I am so blessed to have found this company. They were referred to us by Leslie's Pools. Free…read moreestimate, one price quote and they stick to it, no surprises. They took care of everything and every little detail! Even did something that I requested that was not included in the estimate as a courtesy! A word of advice, if the job is going to take a while, by them pizza, offer refreshments. Take good care of this team as they are the best in Long Island. They will appreciate you for it. I have no words to express how much we appreciate Mike, Jack and the crew.

Excellent service. Very dependable. John is super knowledgeable and has years of experience.read more

I had a leak in my inground pool for several years. Three different pool companies came to try and…read morediagnose the problem. One company wanted to dig up and replace all the lines. Another company just didn't come back when they were unable to figure it out. Finally, I had the liner changed by a third company and the pool still leaked. I got Superior's phone number from the pool store in Ronkonkoma. They came out and inspected everything. The owner, John, told me he suspected the light. He removed the light, put epoxy on the hole and a tape line on the pool to see if the pool lost any more water. After a few days, the pool was still holding water and the light was reinstalled. Problem solved!

The owner Bruce built my 40ft X 24ft L about 30 years ago. Great job then, great service now…read more Since then...liner at 28 years. Beautiful job. Came last week to service drain cover. GREAT SERVICE! Guys are comming to close pool in a week...before possible hurricane. Bob their service manager very nice and runs a good ship.

Modern Comfort installed our in-ground pool 06/24 . They gave us a timeline and delivered! We are…read morevery pleased with their work. We also had a loop lock cover installed. Bob was one of the nicest professional, patient person to work with. He worked with our timeline while we did our coping. This company worked with our budget and made it happen. We dealt with other pool companies and modern comfort came in under almost 30,000 cheaper for the same pool and measurements!! Thank you Bob and your company .

Called and he happened to be in the area and agreed to come check out my pool. He handled it…read morequickly and guided me through what was going on. Great service. Will use again.

I'm a New York City contractor. I know what it takes to run a job right, and Sweeney's ran mine…read moreright. Joe handled the consultation and construction. Kenny, the owner, and Anthony, the manager, were on it from start to finish. Timing was on point. Execution was flawless. Promises made, promises kept. Nothing's ever perfect, adjustments were made, plans were modified as we went. Every single time, they handled it without me having to chase anybody. I'm enjoying my pool and wanted to give credit where credit's due.

**UPDATE** The…read moremaintenance manager, Anthony, contacted me and was extremely professional, apologetic, and respectful. He offered to send over two different pool techs the next morning and have our service completed at a heavily discounted rate. Our techs, Alex and Marlon, were wonderful and did a great job. After the service was complete Anthony called me again to see how it went and ending up comping the entire service for us. While it started off a little rocky, they definitely made right nbd us and we hope to use them again. **** Very disappointed in our service, especially because they came so highly recommended. We hired them for a power vacuum and were scheduled for Monday 6/22 between 11-3. When I got home from work at 3:30 the pool techs were fast asleep in their van in my driveway. Once they woke up they worked for about an hour and told me they don't have time to finish (but had time to nap) and said they would reschedule me for later in the week. They left a hose running in my pool without telling me and it ran so long it almost overfilled. We were scheduled to have them come back and finish this Saturday 6/27 between 1-5 and they never showed up. No one called to inform of us a change in scheduling. When I called to cancel any future services with them and express these concerns all I was told was "I understand." I never post reviews, but we are extremely disappointed in the service we received and after getting minimal response when I called to express these concerns, a review felt warranted.

My pool was installed 12 years ago by the team of Steve and Mike. It continues to provide…read moretremendous enjoyment to my entire family. They always comment how nice the pool liner feels on their feet as opposed to gunite or cement. Over the years, I have required items to be repaired which was accomplished with pristine service. Most recently, I was offered an upgrade to my phone remote access. I seized the opportunity. I control all with the aiming Logic App. It also includes light shows, which was another upgrade. I have to admit, friends of mine with pools do not have the same bells and whistles on their pool as I have although paid many times more. The team of Patty, Steve and Mike are such a pleasure to deal with. I give them my highest recommendations. Before you make a final decision on your pool, call Steve. Btw, they set it up such that the maintenance is very simple or should I say almost maintenance free except for cleaning. Chemistry balance also very easy, as needed. It is a pleasure to wake up every morning and see my pool shining in the sun. They indeed "build pools right"

I wrote my first review in 2017. It's time for a follow up review. During the Pandemic, with time…read moreoff from work and everyone having a pool installed, i started to appreciate even more the great vinyl pool installed by Steve and Mike and company. I became a local expert in pools and quality products all learned from Bilt Rite. I remain extremely please with the highest quality equipment recommended to me which continues to allow me to be maintenance free. I do it all myself, except for opening and closing procedures. The quality of my neighbors' pools, although paying much more, was highly inferior and certainly not user friendly. I can control all from my phone, having installed an Aqua Pod and Modem. Sure beats going out every time to turn on heater or filter. As far as service is concerned, when something goes wrong, unrelated to the installation, they will definitely take care of it to perfection. I recently needed a "board" replaced. It was done with the utmost care and professionalism, coming back a second time to ensure it was fully operational. It was also followed up by the office to ensure all worked out perfectly well. There might be a rare occasion of an unsatisfied customer with customer service. I can only tell you that I have never experienced anything but the highest level of service and getting the job done always. Any issue related to pool function is always cared for promptly. If it can be done over the phone then it will be communicated in that manner, otherwise in person. I wish to highlight the main person in charge of customer service, Patty. Her responsibility is huge. She is in charge of keeping everyone on time with their opening and closing of pools, new construction schedule, rare issues with pools that need attention. She does it in the most professional manner. She answers all emails and phone calls in a very timely way and always get the job done. Just remember, when you show respect and professionalism, you will be treated back the same way, to your highest level of satisfaction. I would like to close by saying they know everything about vinyl pools. They have decades of experience. They do not do gunite pools and have therefore developed an expertise in Vinyl and its associated equipment. If you want your pool "Bilt Rite" then call Steve and Mike and Patty at Biltrite pools in Commack.

I had a very unique situation. I call big blue Pools to deal with a disabled friend in the…read moreneighborhood. He needed his pool to be covered with a new cover and new water bags. I called big blue Pools and talked to the owner and explain the situation to her. She gave me a very reasonable price, which I paid for and scheduled the very next day a service call to his house. The Service crew that she sent the house was so accommodating to this disabled friend of mine. He was very impressed. They did an excellent job in the backyard covering the pool with plenty of water bags to make sure it lasted throughout the year. The way the service crew accommodated my dear friend, was very impressive that he called me up and said these were the best people I've ever dealt with. Five star service at its best!

They gave us great advice when I had an issue of the electrical cord of the pool pump…read more Quick and kind response! I highly recommend.

Outstanding and reliable. The woman in charge always responds promptly and the servicemen are all…read morepolite and hardworking. The company is run in a competent way and is capable of handling all sorts of problems,

Maria, East Quogue I…read morehave been Prestige Swimming Pools customer since 2013. The staff is very friendly, professional and always willing to resolve the problem if there is any. I would highly recommend this company to anyone.