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    Sweeney's Pool Service

    3.2 (74 reviews)
    Closed 9:00 am - 5:00 pm

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    Services - Sweeney's Pool Service

    Pool chemical testing and balancing

    Pool cleaning

    Pool inspection

    5 More Services

    Pool installation

    Pool maintenance

    Pool remodeling

    Pool repair

    Pool winterization

    Sweeney's Pool Service Photos

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    Recommended Reviews - Sweeney's Pool Service

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    Bouy from the great south bay

    Sweeny is the Best Pool service on the island! Thank you for quick response and recognizing my vision disability. The most sweetest ever!love you

    This is the pool after vacuum

    Used this pool company you call leave a message takes days for an answer back .Got the vacuum service and my pool still looked dirty they opened my pool last year before closing everything worked this year my skimmers don't work at all how do you open a pool and not make sure everything works they you leave a message and haven't received a response I don't recommend using this company and I will be looking for another pool company for my needs

    Air in pipes. They clearly did not look before leaving.
    Lin S.

    You'll see a theme in previous negative reviews of Sweeney's: if something goes wrong, they blame you. One of the worst customer service experience of my life. Had Sweeney's close my pool last summer. They used a plastic bag and duct tape to winterize a pipe, which seemed less professional than other pool companies but what do I know? They open the pool this year. I go outside to check after they leave (no knock on the door before/after): there's a ton of debris in the pool, the jets are sputtering like crazy, and the equipment is leaking. Clearly, they were rushing and did not stop to check the pool once they finished. No answer via text or voicemail. According to google, it's a common error during pool openings: if everything is not perfectly sealed, you get air in the lines, and the jets will sputter until you unscrew/rescrew everything back perfectly. Next day, the filter isn't working AT ALL. It's running without any water because of the leak, which is super dangerous for your equipment. After getting mild attitude from whoever handles the texts, we finally get a call from the service department. The guy interrupts me constantly and gives me extreme attitude for not wanting to wait days for someone to come fix their mistake. He eventually yells at me that he'll send someone today and then hangs up on me (very mature). The same guy who opened it incorrectly returns to fix it. Though nicer, he, too, is extremely defensive, and blames me! He says he doesn't see a leak, and when I show him exactly where it is, he says he'll put tape where it's leaking and that's the best he can do. I ask if he can simply unscrew it and rescrew it properly, as it's misaligned. He continues to blame my equipment, saying it's not his fault the equipment is worn down (it's literally still under warranty bc it's not even 3 years old). I end up having to debate him about whether or not it's worth his five minute effort to unscrew the leaky part and screw it back on properly. Eventually, he does as I ask. When he leaves, I ask if they leak is fixed, and he says "there was no leak." I could have said the sky is blue and he'd say it's polka dots. tl;dr: they will mess up, blame you, hang up on you, and blame you again.

    Three bricks that were carelessly dropped into the deep end of my pool.
    Eva C.

    Sweeney's Pool service is a sloppily run careless operation. Use Sweeney's at your own risk. Prior to the pandemic I contracted Sweeney's pool service to build me an 18x36 rectangular saltwater pool. The pool was constructed askew and I had to redesign my patio in order to compensate for the mistake. This cost me thousands of extra dollars. Included in the price of my pool was a pool alarm after five calls, a year and countless attempts to get Sweeney's to deliver. $100 pool alarm for my 30k pool I still to this day have no alarm. I called Sweeney's to open my pool for the season. Their technicians dropped bricks in my pool and punctured my liner. Another several thousand dollar mistake. Don't waste your time with this company. Not only is the owner rude he does not provide solutions for the mistakes that are a result of poor management and attention to detail. You would be better off paying his competitors who value their customers.

    New Gunite pool by Sweeneys

    These guys are Professionals. After an extensive due diligence process, we chose to hire Sweeneys Pools and Flawless Masonry to complete renovate our older gunite pool and blue stone patio in Old Field.The owners of the respective businesses came over and walked me through everything that would happen. It was a big job and I had a lot of questions but they were very good at walking me through every step. The finished product is below. We went with a bright white marble dust color and the end result look like the Caribbean. We also got a heater so now we've hopefully extended the season by six or seven weeks on either end. They are gentlemen and very fairly priced considering the scope of the work!

    New pool cover
    Krzy J.

    Love the new pool cover. Having a safety cover means one less thing to worry about. Sweeny's workers were very nice and did a great job. I really wish I had this done years ago, certainly beats looking at an ugly tarp, water bags, then a nasty dirty pool opening every year! Peace of mind alone was worth every penny!

    Stephanie D.

    We are in love with our new pool from Sweeney's! They did an amazing job from start to finish. We had millions of questions and the team answered every email and phone call with pleasure. They helped with the permit process, planning, helped guide us through every step of the way! The workers were on time, professional and stayed until the job was done. When we were told someone was coming to work on the pool, electrician or a delivery, it was done and on time. The pool is stunning and everyone loves it! We highly recommend the Sweeney's team!

    Pool after being opened by Sweeney's. What a treat to come home to. By the way this pool is not even a year old.

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    4 years ago

    We had them install our pool liner and they were very professional, punctual and informative. we loved our experience and would recommend!

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    Ask the Community - Sweeney's Pool Service

    Review Highlights - Sweeney's Pool Service

    Some of the best parts of hiring Kenny and the team at Sweeney's Pool Service is the responsiveness and expertise.

    Mentioned in 10 reviews

    Read more highlights

    You might also consider

    The Three Cousins - Big Becks - Picture says top which is the top of the cover. The middle is approximately 2 1/2 to 3 feet from where the water is now.

    The Three Cousins - Big Becks

    (28 reviews)

    Seriously helpful pool experts, took the time to help me with a thorny problem and gave thoughtful…read moreand good advice. Highly recommended.

    [Intro added in response to business owner feedback] Final…read morework product is excellent, scheduling is a bit ... laid back. The Three Cousins not only open/close pools, they offer creative solutions for the homeowner in need. They have open/closed our in-ground pool, power washed our home and exterior walkways, replaced a wooden gate, created a brick walkway and installed an interim drainage solution. They will shop for materials at Home Depot or the Pool Store if needed. Alternatively, you can provide all supplies. [This section of the review remains unchanged] We started using this company a few years back (when they were "Cousins Pool Service")*. Small, family business that was easy to reach via text. They've grown and now use a shared company phone/texting system to book appointments. We booked an appointment for an in ground pool opening today via text. When there wasn't anyone here by 2pm, my brother rang the company owner. His voicemail instructs you to ring the main company phone number. The receptionist collected the information and promised to call with an update. By 3:30 we figured they weren't going to call, so we called them. My brother explained everything (again), highlighting (again) that the appointment was confirmed via text. He was asked (again) who booked the appointment from the company. We have no idea who operates their company appointment booking system. The owner reached out via text to my brother just now (4:30) and confirmed we are not on the schedule. He asked for the details my brother has provided twice to the receptionist. Providing coverage to watch both of my parents is always a challenge as they are elderly. We booked the time and prepared the backyard. (Moving the heavy filter/pump monstrosity, buying chemicals, adding water to the pool, pumping water off the cover, etc, etc.) * The guys who work for this company are really nice. The previous review under the old company name is glowing. https://www.yelp.com/biz/cousins-pool-service-patchogue?hrid=KcDzSpBg2_97vHNZsAnYpg&utm_source=ishare&utm_content=review ------- [Response to business owner follows] James, Our family has done business with you a number of years. The end work product is excellent. It's important to show up. Full stop. Ideally, you should be on time. It's not the client's job to explain why their time is valuable. I'm sorry you were frustrated by this review. Habitual scheduling issues forced us to fire you. I flipped thru my phone to refresh my memory on two prior projects. Sean scheduled an 11am powerwash and was an hour late. He completed part of a 1-day project, returning the next day. When shopping for drainage/fencing material (3pm), the guys deviated to work for another client without any notice. Sunset was at 5:53pm with a storm that night. The old gate had been removed, the grass ripped off and a path dug into the ground. I'm glad the guys returned at 7:30 pm and enclosed the yard as we have an in-ground pool. However, putting sand into the hole was poor planning with rain on the horizon. It became mud. Additionally, the landscapers were unable to access the backyard with a moat. If you're in need of photos with timestamps, please advise. With some administrative structural changes your company can grow. I wish you only the best.

    Sweeney's Pool Service - poolcleaners - Updated May 2026

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