I have been going to Megatom for over 13 years and if I could give them a higher rating then 5 stars I would. I recently had a huge project done and they did an outstanding job. From start to finish, their team demonstrated the utmost professionalism and commitment to delivering top-notch service. The entire project was completed in a timely manner and at a reasonable price, and the quality of the workmanship was exceptional. Throughout the project, Doreen was very responsive and communicative, ensuring that I was kept up-to-date every step of the way. Their customer service was truly impressive, and I felt like I was in good hands throughout the entire process. Their team (Alex, Goose and the rest of the guys) were also incredibly friendly, courteous, and respectful, making the entire experience a pleasure from start to finish. Alex was great with communicating and making sure everything was done perfect and done right. I was extremely impressed with the finished product, which exceeded my expectations in every way. Overall, I would highly recommend a Megatom to anyone in need of pool services. Their combination of quality workmanship, excellent customer service, and reasonable prices is truly unbeatable, and I can't imagine working with anyone else for my pool needs in the future. read more

I have been using Megatom Pools for the past 3 years and the service is great. I was using a pool company in East Moriches and each week I would have to purchase hundreds of dollars of chemical. Since using Megatom, I get my water tested twice once when it's opened, then I purchase the chemicals needed to stabilized the water. Then add chorine when needed. The quality of the products are also good. I have highly recommend their service because they are so honest, to several people and everyone has thanked me. The staff is knowledgable, friendly and if there are any issues, they would rather ask the owner then send you off with what you don't need. read more

My pool was literally green when I came home from vacation. We couldn't get it clear so my brother suggested Megatom because they open his pool. I was not to thrilled about going that far but I was out of ideas and so I took my water there and a young lady helped me. I had a lot of questions because my fiancé usually takes care of the pool but was at work. She answered all of them and 2 days later my pool was clear. She wrote everything down for me too. Very enjoyable experience. I liked that the girl made small talk with me and didn't make me feel stupid for being admittedly clueless about my pool. I highly recommend Megatom. read more

Stopped into this store on the way to the outlets to get some closing stuff for my above ground pool! The girls were incredibly nice and very knowledgeable! The owner Doreen even came out to give additional advise and help! The store was clean, neat and organized and the prices were very reasonable considering they are so close to the Hamtons! I live in Bohemia but I absolutely wouldn't mind taking the trip because they made me feel just as important with my little above ground as if I had a huge unground pool!!! read more

Megatom pools did an amazing job on my Gunite pool restoration. After a few horror experiences with other pool companies, I finally found a winner! They repaired the leak, new tile and marble dust. It looks beautiful and I couldn't be happier. Doreen and her crew were knowledgeable, friendly, punctual and very professional. I am over the top pleased with the job. I highly recommend this company for your pool needs. I'm looking forward to an on going relationship with Megatom Pools. read more

Love the service and that they have your back. Whatever you buy from them comes with support and their personal backing. They always have what I need. Had a friend that bought a pool heater from someone else and the heater failed after the warranty was up. Doreen not only made some calls to the heater manufacturer she got all the parts for free. Supporting local businesses is important. Stop in and see for yourself. Tell them Joe sent you. read more

I had to get all new lines for my pool. They had to dig a trench with plants in the way and take some bricks up in order to do this. I was a bit nervous when they started. When all was done, you couldn't notice that they were there. I also had them install a new liner. Again, the crew they had did a professional job. Very neat and clean!!! I would recommend them to anyone for any pool needs. Overall very pleased in a job they did. Joe K read more

I've been getting my pool serviced by Megatom Pools for a very long time. They've always been honest and never charged me for unnecessary things. Walking into the store and seeing the employees with smiles on their faces really shows they love what they do. Customer service and advice from the owner Doreen when I'm unsure what to do is top tier. I highly recommend going to Megatom Pools and Spa if you want good quality service! read more

Been using Megatom pool service and pool store for over 21yrs .. the owner Doreen is always professional & courteous. They have gone above & beyond in assisting us when our auto pilot was not functioning. She had a sales rep come out & assist no charge !!!! Best service. Dedicated to their customers! Great team! Positive energy! Always recommend them to anyone that ask about pool service and maintenance.. read more

Best pool company EVER!!! No questions regarding top notch service; from answering questions, offering free advice and going WAY above and beyond to alleviate any and all of our pool issues. Great employees and a pleasure to deal with. Doreen, her family and all the employees are second to none and Megatom is the only company I will use for my pool. read more

We always get great service from Megatom. The staff is incredible and knows exactly what to do to keep our pool looking clear and beautiful the whole summer! They are professional and show up when scheduled for both our openings and closings! Highly recommend this pool company! read more

Bravo for Megatom! Look at our beautiful pool! They were great to deal with. Doreen has insight on every aspect of the job. Alex, does not have the word "no" in his vocabulary. He's amazing. Thank you Megatom, we will enjoy our pool/patio for years to come! read more

Had an inground pool liner installed by megatom pools.Doreen and her staff made a stressful situation painless. From start to finish everything was smooth and as promised. COULDNT BE HAPPIER!!! read more