I am writing this to warn other buyers about the deceptive sales tactics used by The Hot Tub…read moreFactory regarding their "Permission to Relax" 60-day guarantee. They heavily push the idea that you can buy with total confidence and return the spa within 60 days if you aren't satisfied. However, when you actually try to utilize this guarantee, they disclose a massive, hidden $1,450 pick-up fee that was never clearly communicated at the time of purchase. While their fine print mentions that initial delivery fees are non-refundable, burying a $1,450 return penalty makes the "money-back guarantee" a complete sham. A company that prides itself on "no gimmicks" shouldn't resort to hidden fees to trap customers. If you are shopping here, verify the fine print and know that returning a defective or unsatisfactory product will cost you thousands.

If you want to destress with a hot tub--DON'T BUY HERE!…read more Ever since we bought this tub, it has been nothing but one massive headache. The delivery crew literally dropped it twice, it arrived filthy on the inside, it has an active leak, the top cover bar is bent, and they couldn't even align the cover clips correctly. If you actually want a superior customer experience, save yourself the stress and buy your hot tub from Home Depot instead.

I hired Dunerite on July 17, 2025 and gave them a $4000 deposit to install a new light nitch and…read moreliner, which they assured me they could do. Almost a month later I still had not heard from them. The day after they came to look at it on August 12 they told me they did not feel they were capable of working on a cement pool. I asked them why they took my $4000 deposit when I told them the pool was cement and they assured me they could do the job! They wasted almost a month of my time! I cannot attest to their work because they said they were not comfortable doing it..... But they were comfortable taking my $4000 deposit. Just be careful dealing with this company! Yes I will definitely get my money back but really Dunrite you can do better than that!

Keith is the best, honest owner who will go over and beyond to help you get the best quality for…read morethe best price. Best showroom on Long Island. The staff are qualified to sell after going to many classes. The maintenance men are courteous, experienced and go over backwards to help you get what you want with a smile. This company has been going on for over 50 years of excellence with awards

We started to look for a company to build a pool in March 2020, right at the beginningof the…read morePandemic. After doing research and getting quotes from 6 or 7 companies, we decided to use Specht-Tachular. From the designer Kelly, to the actual layout, Dieter (the owner), to the construction, Mike, they did a great job. With all if the delays caused by Covid, we actually swam by the end of August. The pool was completed in total by November with the patio!

From the owner: Long Island's Premier Inground Pool Builderread more

I have a large free form pool that was leaking badly from aging piping and was a nightmare. Jennosa…read morePools reviewed the situation, developed a plan and sent in a hard working crew. They were on time every day and got right to it. Removed most of the pavers, dug down to the dirt level and re-piped the whole system. It was a LOT of work. The backyard was really a mess during their work. And when they left - you would never have known they were here. All the pavers back in place. A really complete and a beautiful job at a reasonable price. I could not be happier with the crew or the work. If you have a problem, they are the people to call.

Just had my pool liner replaced, as well as pump and motor updated, and I can't say enough good…read morethings about this Company! The office staff are great, the crews are on time, respectful of property and do an amazing job! Highly recommended.

I don't usually write a review but if I do I wait several months to see how the product worked…read moreout. In September 2025, we purchased a Sundance S1 hot tub. The hot tub is exactly the one we wanted and it is working very well. There was a slight problem in the beginning, but the service department took care of any issues we had some of them my fault I highly recommend AJ SPA & HOT TUBS

We just bought a new hot tub at AJ Spa and we couldn't be happier with it. Their customer service…read moreis outstanding and their prices are very competitive. I would highly recommend them!

Best purchase ever made! Worth every penny!…read more I use my twilight 8.25 Hottub everyday! I can't describe how peaceful and relaxing it is. It pains me to have to get out to make dinner .... At least I'm totally relaxed and muscles feel great! Super easy to maintain! Thanks Drew and Suntek! So thankful

I just recently worked with Suntek for the first time. I was helped by Dylan. I really felt like I…read morewas in good hands and working with honest experts who weren't trying to upsell me. I find that to be rare these days. I have more work that has to be done this spring on our pool and I will for sure be heading back to Suntek to get this project done.

Staff is super nice. Came in with two kids to look at pool toys and the woman working could not…read morehave been nicer to them!

100% DO NOT USE. GO TO CHEMEX instead. 1) Sold me the wrong…read moreequipment 2) Bad installation 3) Horrible Horrible Horrible Customer service In Late August of 2020 I went to Leslie's in Smithtown Ny. My old pump blew my pool was green and I wanted to close it and set up install for the following year. They sold me a new expensive Pentair Pump. I purchased it along with a pool opening for May20th 2021. The total cost was approx $1200. PAID IN FULL! The technician shows up to install and the pump sold to me was made for an inch and a half piping, I have 2 inch piping oh and it was 7 inches too short. I learned this when the technician asked me about the site prep! NO ONE FROM LESLIES EVEN MENTIONED A SITE EVALUATION BUT HAD NO PROBLEM TAKING MY MONEY. YOU NEED A SITE EVALUATION. So now I have an ill fitting $1200 pump. THAT DOESNT WORK. After the tech left the pump shut down. I called the Leslie's corporate line and they DISMISSED me. Telling me they would come back till June 18th. I PAID YOU FOR A RUNNING POOL ON MAY 20th. after having to call multiple times during my vacation they finally came out May 25th. Guess what... my pump is still not working! You think Leslie's cares. 2 visits later and they still can't fix what they broke. Aren't you a Pool company. So I did go into the store to speak with them in person. The guy there told me straight up... there was nothing he Would Do. He straight up refused to help me. He stood there with a stupid look on his face basically waiting for me to leave so he could go back to testing water. DO NOT USE LESLIES. CHEMEX is 2 minutes down the road, do yourself a favor

Epoxy work came out all streaky. Never came to see job only wanted pictures through texts. Joe…read morenever answers since he got paid, typical contractor bs. Stay away..Any reputable contractor stands by their work, this company don't. There's hundreds of other to choose from.

Joe and Nick were great. My basement floors came out beautiful. Definitely recommend stardust…read moreconcrete to anyone who decides to do their floors.