Best purchase ever made! Worth every penny!…read more I use my twilight 8.25 Hottub everyday! I can't describe how peaceful and relaxing it is. It pains me to have to get out to make dinner .... At least I'm totally relaxed and muscles feel great! Super easy to maintain! Thanks Drew and Suntek! So thankful

I just recently worked with Suntek for the first time. I was helped by Dylan. I really felt like I…read morewas in good hands and working with honest experts who weren't trying to upsell me. I find that to be rare these days. I have more work that has to be done this spring on our pool and I will for sure be heading back to Suntek to get this project done.

I bought my tub back in July of 2023…read more The sale and everything related went fine. The only thing that bothers me 27 months post sale is the customer service. In over two years and they never reached out once just to check in. A period phone call asking if everything is ok, any problems or issues would be great. Seems like once the sale was complete, they really didn't care. Kind of sad because keeping up customer relations is very important to me.

Sonny is the best!!!! We switched from a bromine spa to salt water and it's a game changer...we…read morewill be purchasing a swim spa in the next few years!!'n

stay clear of this store!! they took my $6k deposit and never placed my order for a gazebo. kept…read moretelling me it was ordered and then asked for the remaining $6k and said it would arrive in 2 weeks for an order that never existed. this was a total scam job and now my yard is all ripped up and i will have no gazebo. this is so wrong and a total fraud.

These people are FANTASTIC. We have a Coast Spa that is some 22 years old and had the service pack…read more(circuit board) repaired by a different company several years ago. We recently noticed no heat so I, being as handy as I am, checked out circuit board and the flow sensor and concluded it was again defective, My wife called Pool and Spa Guys and I agreed to have the service pack replaced at a cost of several hundred dollars. This afternoon, Tim, the technician arrives and before installing the service pack asked if I wanted him to first check out the old one before replacing it. I said "Well, I checked it out but I'm not a technician so go ahead". He first checks out the flow sensor (a $90.00 part) and tells me it is defective and that I don't need a whole new service pack. He just saved me several hundred dollars. How honest!!! How polite!!! He could have easily told me otherwise. Bottom line, this is a great company to do business with.

Professional, fair, responsive. You get an estimate when it's promised, appointments are kept, and…read morecalls are returned. Our pool installation went flawlessly. Highly recommended.

From the owner: We sell San Juan Fiberglass Pools and Spas. San Juan has been manufacturing fiberglass swimming…read morepools since 1958 and is the leader in the industry. Benefits to owning a Fiberglass pool are: they are practically bulletproof, stronger then concrete, algae can't bond to it, it uses very little chlorine, it's pet proof, kids can't puncture it, and it's also the longest lasting surface available. There are no ongoing repair costs, no resurfacing required, it's easily moveable and the monthly maintenance costs are between $20 to $30 dollars per month. We also offer a huge array of options for the fiberglass pools including handcrafted tiles, mosaics, and inlaid tiles. We also do our own installations so we would be with you every step of the way in the installation process. We can summerize and winterize pools if you need us to, so we will be there for the aftercare of your pool once it is installed. Another facet of our business is that we also sell and install steel/vinyl inground pools, all types of sizes and shapes to fit your backyard needs. We deal factory direct with San Juan Fiberglass Pools and we also deal factory direct with our steel pools with the biggest pool manufacturer in the industry. Feel free tocontact us and speak with a representative so we can help you turn your backyard into the backyard paradise you always dreamed of.

Wow. This place is next level with customer service. I came in to the store apprehensively and left…read morewith a hot tub and my experience that exceeded my expectations completely. Jeff was my salesman. He was extremely patient and very educated on the variety of options available to me and was cognizant of my financial concerns as well as my timeline needs. He was not pushy or overly forceful. He answered all of my questions and I had such faith in him and in the company I bought a hot tub that I cannot wait to receive!! This place is top notch. I wholeheartedly endorse the hot tub Factory. Warmly and contently Pamela J Keefer ,

Very happy with salespeople, explaining chemical requirements and maitenance. Bought on a sale and…read moregot the biggest Jacuzzi..love it love it

Top notch business!! Another local business recommended…read morehere, (which I never knew existed), for some hard to find lawn sprinkler parts, Super quick and knowledgeable staff. I described to the counter person the parts I needed, and within minutes he returned with every item. And I received some valuable advice as well, Super courteous, helpful, and knowledgeable staff and reasonable prices as well. I recommend GPM for all pool and sprinkler supplies!!!

Ray and Jay are great! I bought my big green egg from GPM years ago and have been back to them…read moretwice for warranty items and purchasing BGE accessories. They are incredibly knowledgeable, responsive, and really friendly. Ray is so nice that when I told him I couldn't get to the store before closing, he offered to meet me on my way home from work and gave me the parts after hours. You really can't beat that service!

This operation is horrible to deal with. I will never return. Totally rude and unprofessional…read more Buyer beware!!

Don't waste your time here. The store is a mess. The furniture is cheap and chintzy. The prices are…read moreridiculously expensive for what they are selling. The store needs to call it a day and just give up. Felt like I needed a shower after browsing the store. Yuck.

Joe c left me VERY satisfied today. He helped me sooooo much, I don't know what I would have done…read morewithout him. 5 stars.

The employees helped me identify the part that I needed and ordered it for me. They also wished my…read moredisabled daughter a happy birthday. Little things like that mean a lot.

Excellent company, called came to fix my hot tub, was just a fuse !…read more200 bucks Would highly recommend