My contractor first brought me to Backyard Masters when I explained that I was looking for a small…read morepool for my yard. From the jump, they were awesome! Maria, Dean and the team worked with me on my needs, educated my on my options, and we ultimately chose the best item for me. A brand new 14ft Swim Spa. Throughout the process, the team was not pushy but did followup and remain engaged with me. They heard my cost concerns and worked on options for me based on my budget. Finally, they were supportive and communicative throughout the process of delivery and setup of the spa. I did have some manufacturer and electrician issues (Listen to Backyard Masters about the importance of a knowledgeable electrician)! Backyard Masters was with me the entire way to troubleshoot my issues and get my spa completely up and running. Now that I have been with my spa for about a month, I feel even better about my decision to buy through Backyard Masters. I know that they will be there to support me with any concerns, and they have proven themselves to be wonderful, honest, trustworthy people. Thank you to Maria and the team for a wonderful spa experience, beginning to end!

My husband and I have called and left messages over the last few months requesting them to call us…read moreback, and they never do. Finally we decided to drive up there and walk in, since we needed pricing for outdoor cushion covers. The only reason this review gets two stars instead of one is because the gentleman we spoke to was very nice. We were promised us "Nicole" would call us the very next day, and texted her our information in front of us. It's been over a week, and still no word from this "Nicole". I guess they don't want our money?

The place is a DUMP!! All miss matched furniture, empty boxes outside and the "showroom " upstairs…read moreis empty!! Save yourself a trip and do not bother!!

What a great place!…read more Not only does TC have an intense selection of furniture for fair prices but they also have an unbelievably nice staff and they give back to the community! Rene greeted us when we walked in and allowed us to explore both the first and second floor without stalking us whatsoever. We ended up finding a really great piece for our living room and he explained the delivery process. They get new pieces daily and make sure you are satisfied with any purchases you make.

This is a review for Kaufman Allied Patio Furniture, located on Rte 110 in Farmingdale. I had been…read moresearching for a patio dining set for my new deck for awhile -- mostly online due to NY Pause. I'm usually not fond of ordering furniture of any kind from retail stores, as they usually don't have stock. HOWEVER, in the case of Kaufman Allied I was pleasantly surprised! The set I choose was in stock, a comparable price to what I've seen on the web and included FREE delivery, which was scheduled exactly 5 days later. The furniture arrived as scheduled and was unwrapped and set up by a very courteous Kaufman Allied driver (not a third party). Everything was in perfect condition. As a matter of fact, I'm ordering the matching chaise set - - which is priced over $200 less than what I've seen online. Excellent experience!

Don't always frequent a patio store - so my basis of comparison is somewhat limited. That said…read morethis is a store with great customer service--and I do have a lot of experience with that. Great service and an attractive array of patio items. That makes for a positive shopping experience. I recommend this store with no reservations.

I have since resolved my issues with Soli to both of our satisfaction. He eventually went out of…read morehis way to accommodate me.

December 2023 My…read more family and I have purchased high end custom made furniture from many well known retailers . We have been very pleased with the custom made and designed furniture that Soliel provides. His eye for great design and quality of workmanship has been extremely satisfying. The 5 star rating is based upon his fair pricing , delivery time lines , and personality that makes the process most enjoyable. SK and family .

Still a great place to stop for that special hard to find nostalgic gift item…read more And also now the attached coffee and pastry shop, Elise's nieces Cafe. With the cozy outdoor patio. Shop, and then enjoy a warm hot cup of coffee and a delicious pastry!!

Lots of cool vintage and vintage inspired trinkets, furniture, and decor. Place is super fun and…read morereally well thought out.

he customer service at Sundown Ski and Patio is supreme. I have been going here for years for my…read moreski and snowboard equipment and all of the employees have always been so helpful and knowledgeable. Orlando's attention to detail is amazing! He is our go to guy! Thank you!

The workers here are professional and very helpful! Good selection of ski wear and supplies…read more Definitely going back again.

Worked with Dan from JPD on a beautiful pavilion installed Summer 2024. Sad to see JPD has since…read moreclosed as I was looking for a shed. Just found Dan at Southside Fence Co on Sunrise Hwy in Copiague and ordered my new shed!

They were so helpful, I was very annoying with my questions since I had no idea about lot of…read morethings. But Mike was very nice and patience with me. I even had to go back the next day to return something. Without any questions ask, he helped me with my return.

Deceptive Business Practice - Buyer Beware. Advertised Teak…read moreSofa for $2000 but at point of sale they tell you that's for sofa in flat box. full assembly required unless you pay additional 10% fee. So disappointing, I didn't expect this deceit from Fortunoff

Inexpensive? No... but you get what you pay for,,, especially during holiday sales!…read more A recent storm had out neighbor's patio umbrella take out our umbrella (and a flower box). We bought our deck furniture here, but when we replaced that first umbrella, went with an inexpensive one from the internet. This time, we wanted to go back to the collar controlled tilt feature, so we headed to Fortunoff. It was an early Labor Day deal, and we left happy! A $599 umbrella (that IS a bit silly) was on sale for $199. While that's about double the cheap ones on the net... this one is built better and had the features we wanted. Our sales guy Bill was very helpful, with no pressure. We wanted to bring home the umbrella that day, so he told us what was in stock... and we chose a dark tan model that fit out furniture and chair pads. The holiday sales take the sting out of the regular prices. Wait for them and you'll be rewarded!

I purchased 3 umbrellas last summer. I spent over $3000 plus a delivery fee…read more The delivery company had no idea how to put together the cantilever umbrella, which should have been my first clue that this was not a top rated outdoor furniture business. The only reason I ordered from them was because I wanted to match what I already purchased elsewhere.. Long story short.....they couldn't care less that I was having issues on how their product, they delivered the goods & they got their $. Nina the salesperson wanted to help, but just kept saying over & over, that no one would come to Westchester. THEY HAVE NO CUSTOMER SERVICE. FOR HAVING 3 LOCATIONS, you'd think they'd want to help, but its clear they didn't. GO SOMEWHERE ELSE FOR OUTDOOR FURNITURE......

I probably should have read the reviews before making a purchase but alas I did not. I Took my…read moremother to purchase dining furniture and she decided on The Loft dining set. The delivery and setup in January was fine but upon discussion with mom in April she happened to mentioned how much she disliked her purchase and how annoying it was to eat at the table. She said the chair backs were uncomfortable and the table is uneven so plates and dishes wobble when you set them down to eat. I immediately contacted the store because the website says there is a 1 year warranty on all furniture for manufacturing defects and this surely must be a defect! I was given an email address to send my concerns to, which I did which included a video of the wobbly place settings. After 10 days of no response I called back and after some searching, they found my email. I voiced my displeasure in the set and while I realized they would not take it back (even though it is in pristine condition, always covered since received) I was at least hoping for them to come and fix the problem. I was told that it is reclaimed wood and it's like that sometimes. In other words tough luck lady, deal with it! Buyers beware, the warranty is not as it appears!

They are master at there upholstery work the do also furniture refinshing bed price ever love this…read moreplace