On 12 Oct 2024, we purchased a recliner on clearance. Aside from normal wear and tear from being a…read moredisplay piece, the recliner was in relatively well maintained shape. Upon loading the recliner into the bed of my pickup truck, one of the managers (did not catch his name) that was helping to load it on, tripped over a furniture dolly and tore the corner of the recliner open. My brother and I did not notice and IF the salesman and manager noticed, they did not say anything. However, the manager was quick to have my brother sign for the recliner. Upon arriving to the house is when we noticed the damage. The salesman was called and we were informed that due to it being a clearance item, all sales were final. Also, since the warranty was declined, repairs would be at our expense. We explained that the damaged was caused by their employee and the photos were provided but it did nothing to sway them. While the salesman was personable, we are severely disappointed by the lack of integrity and dishonest business practice. We will now let the bank handle this issue since the team at this Ashley Furniture refuse to.

We had a bad experience at this store. We were interested in the 0% financing for 60 months, when…read morewe finally picked something out, we were told that we would not get 60 months financing at 0% unless we paid full price for the furniture. We were not happy and declined, and did financing for 24 months at 0%. The manager Mike kept saying there is a price match available if we find it somewhere less expensive, and that we were getting all the Black Friday discounts. We did not get the Black Friday discounts and specials, and when I called about a price match, he just discredited the website that was offering it, Then proceeded to tell me that if they do a price match, our financing goes down to 12 months. I called Ashley's corporate number to see if they can assist, they told me Mike would reach out again to see if anything can be done, Mike never called. The price online also included a chaise lounge, and was still less then Ashley's price with delivery. Also the people sent to put together the couch, didn't know how to, they claimed a clip was broken, we had to wait for the clip to be mailed to us, upon receiving the clip we called to have someone come over and install the new clip, and he told us nothing is broken, they just didn't set it up correctly. Do not go to this store, search around online and save money.

I purchased 3 umbrellas last summer. I spent over $3000 plus a delivery fee…read more The delivery company had no idea how to put together the cantilever umbrella, which should have been my first clue that this was not a top rated outdoor furniture business. The only reason I ordered from them was because I wanted to match what I already purchased elsewhere.. Long story short.....they couldn't care less that I was having issues on how their product, they delivered the goods & they got their $. Nina the salesperson wanted to help, but just kept saying over & over, that no one would come to Westchester. THEY HAVE NO CUSTOMER SERVICE. FOR HAVING 3 LOCATIONS, you'd think they'd want to help, but its clear they didn't. GO SOMEWHERE ELSE FOR OUTDOOR FURNITURE......

I probably should have read the reviews before making a purchase but alas I did not. I Took my…read moremother to purchase dining furniture and she decided on The Loft dining set. The delivery and setup in January was fine but upon discussion with mom in April she happened to mentioned how much she disliked her purchase and how annoying it was to eat at the table. She said the chair backs were uncomfortable and the table is uneven so plates and dishes wobble when you set them down to eat. I immediately contacted the store because the website says there is a 1 year warranty on all furniture for manufacturing defects and this surely must be a defect! I was given an email address to send my concerns to, which I did which included a video of the wobbly place settings. After 10 days of no response I called back and after some searching, they found my email. I voiced my displeasure in the set and while I realized they would not take it back (even though it is in pristine condition, always covered since received) I was at least hoping for them to come and fix the problem. I was told that it is reclaimed wood and it's like that sometimes. In other words tough luck lady, deal with it! Buyers beware, the warranty is not as it appears!

Worked with Dan from JPD on a beautiful pavilion installed Summer 2024. Sad to see JPD has since…read moreclosed as I was looking for a shed. Just found Dan at Southside Fence Co on Sunrise Hwy in Copiague and ordered my new shed!

They were so helpful, I was very annoying with my questions since I had no idea about lot of…read morethings. But Mike was very nice and patience with me. I even had to go back the next day to return something. Without any questions ask, he helped me with my return.

Our sales person was excellent! He stayed with us the whole way... from searching to purchase to…read moredelivery!

Oh my Bob what a disaster! Bought a $2700 outdoor furniture set, had it delivered, side tables of…read morecouch were crooked so if you put a beverage on it, it would slide onto the floor. We were told we would get a phone call from repair dept within 5 minutes.....no call. Contacted sales person Sandra who told me she would call me back as soon as she had a chance....no call! Repair dept came and fixed 1 side table, could not fix the other. We were told they would replace with a new sofa, delivery guys came with new part of sofa, not a complete replacement. Delivery guys seemed to have problems putting it together, when done, side table crooked again and the whole couch wobbled, probably because it was assembled wrong.The pattern of the 2 different pieces of the sectional also did not match, they had different patterns . We were contacted by service dept and now were told they were out of stock and would not be getting anymore in.......Contacted sales person Sandra again via text to tell her the entire order was being returned. Now we received a call back more than likely because her commission was going to disappear. She told us she would check this out and get back to us immediately....guess what....no call back. We are now shopping for a new outdoor set, from a more reputable store now doubt. All of this with paying for their so called white glove service.....steer clear of Bobs and salesperson Sandra!

We could not be happier with our experience at Wood Kingdom. We went in looking to purchase a…read moreswingset for our two boys that they'll be able to enjoy for years to come. From start to finish Joe was a true professional, listening to our needs & desires, offering suggestions he felt would be best suited for our budget and even taking the time to explain the pros and cons of some swingsets I'd researched online before we went to the showroom. We were able to get what I consider to be a top notch set at a price we were very happy with and best of all it was delivered and professionally installed just before our 4 year old's birthday as we requested. He absolutely loves it - mission accomplished. Bottom Line: you may spend a little more than what you see on the big websites but you will not be disappointed in the experience or the finished product you get from Wood Kingdom.

Visit Date: January 12, 2019…read more I wanted to take my son to Wood Kingdom when I found out about it. Hubby beat me to the punch and took him there on one of my work days but this past Saturday after the gym, he suggested we go again and I was all for it. This is a great place to go for indoor play during the winter. It's spacious, there's a ton of indoor playgrounds and a bouncy castle for the kids to go on. My one issue was certain slides and tunnels were a little tight for me to get through. My son does independent play but he does want me to go on playground equipment with him still. I lost a lot of weight so I can fit fine on most playground equipment but this playground equipment wasn't entirely adult friendly. They offer complimentary coffee and tea which I think is really awesome but I was hesitant to try it. I am a coffee snob and since I've had to go back to only drinking almond milk in my coffee and not the nice delicious dairy free creamers I was using to mask the taste of bad coffee I'm hesitant to try coffee at certain places. Hubby seemed to enjoy it but he used the free tasty creamer they put out. Still it's nice that they even offer free coffee. Open play is $12 per session I'm not sure if they offer a play pass or not.

I either frequent this target or the Levittown based on their inventory. This one is usually not as…read morebusy as Levittown so I often prefer going here. I really appreciate the flexibility of the target pick up order. It makes it a lot easier shopping with a toddler to have things already packed and bagged and able to take advantage of the sale online. The customer service here is iffy. I've had Stephanie as my cashier and she is wonderful, kind and friendly. However some of the newer employees have an attitude and don't want to be bothered so it is hit or miss. Definitely take advantage of the Target app and circle deals

Wonderful staff member, immediately took care of me needs and problem. Wish I got his nameread more

Having shopped many furniture stores, I can say this store is by far one of the best in my…read moreexperience. I work with the showroom salesman Al who was not only very knowledgeable, professional, and courteous but always right on point. Every time I work with Al he seemed to know what I needed for my design project. Very helpful, patient and kind. Highly recommend!!!

An updated view of the items I reviewed that I absolutely love... thank you Julio and staff for…read moreproviding such exceptional Service and time

I come to this HomeGoods once in awhile only because every time I go to any HomeGoods, I walk out…read morespending minimum $100 haha. This one has a huge free private parking lot. There's always plenty of parking whenever I come no matter the time. The aisles are narrow and during my last visit, there was some aisles where there was still product that needed to be shelved so it was hard to pass. Even with two shopping carts side by side in an aisle, it took some maneuvering just to get by each other. This location has a lot of variety and good quality items at reasonable prices but you need time to sift through everything. Though things are cluttered and a bit messy, it's clean and I didn't see many broken items during my last visit here. They don't have too many duplicates of one thing so if you see something you like, I'd highly suggest you just purchase it because you're most likely not going to find it again. The staff are all pleasant here, including the cashier. No major complaints here except the narrow aisles and cluttered looking shelves. Remember to bring your own shopping bag or if you forget, they have a nice array of big reusable HomeGoods branded totes at checkout for $0.99.

I've been to many home goods and this one is the best.I love the selection.The prices and the…read moresalespeople are so friendly and knowledgeable.

The Marshall has a huge parking lot and handicap parking. It's spacious and offers an abundance of…read moreitems to choose from. The even have clearance sections for maximizing your budget. Unfortunately we didn't see the lite jacket we were in search of but I did see a lot of nice items.

I really love this location. They have a lot of options compared to the one by my house. They're…read morealways stocked with everything that I need. They have a great shoe selection. Definitely check out this location if you're looking for gifts or things for yourself.