The three stars I see here is about right . I've been shopping at this venue for 5 1/2 years , from its Sunrise Mall beginning, so I've seen every level of professionalism and unprofessionalism here . As always, the store is clean, the shelves well stocked and quite neat ; the variety of gourmet food items easily equals the array found in the Syosset, Merrick and Melville outlets ...... So why only three stars ? Management and the checkout counter ! Even if only 5 or 6 patrons are on line, you are guaranteed to wait at least 10 minutes or more . Why ? Management is oblivious to those loyal patrons patiently waiting, leaving spare employees on the floor while those finished shopping wait .... an absolutely rude and disrespectful attitude , no matter how you phrase it ........ I can say much, much more about experiences at the counter ( and certainly, most employees are very helpful ) , but suffice it to say that if one has a choice, the HoneGoods just a few miles away on Rt 110 , just north of its intersection with Northern State Parkway , will provide a far more pleasant experience, as will both the Merrick and Syosset outlets ......... Give this place a break until after Christmas, and let's see if patrons are given more respectful treatment ! read more
