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Carle Place, NY

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Home Sense

3.8 (9 reviews)
Closed • 9:30 am - 9:30 pm

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The Bedroom Source - Baby nursery furniture, dark brown

The Bedroom Source

3.8(52 reviews)
0.4 mi

The Bedroom Source is what an ideal "shop local" experience is all about…read more We were looking for a rocking recliner and travelled out to Carle Place, which is seemingly a suburban mecca of many furniture stores in a one mile radius. Of nearly ten stores, The Bedroom Source's service and selection stood out, as there was no rush or pressure and plenty of high quality curated furniture to choose from. Unlike other stores, the employees here were more consultative. We found an option we really liked and Kelly helped walk us through the process and expected delivery. She gave us great personalized service and was very communicative throughout the whole process. In the end, the recliner was delivered even sooner than original anticipated, and we are very satisfied with the quality. Even the delivery experience was positive -- I'd never seen such an upbeat delivery driver. In a world of big box stores and cheap products, The Bedroom Source is a great reminder that shopping at a local family business can give you a great product with a great experience and a great price. We would definitely stop by for other furniture needs.

DON'T SHOP HERE!! They are bankrupt and continue taking orders and charging people without…read moredelivering furniture. Instead, go to the Kids Bedroom Gallery. They will take care of you. After I was scammed out of my money by The Bedroom Source, I had to fight through my credit card company to get my money back. Matt from Kids Bedroom Gallery was the best in customer service. He communicated every step of the way. Delivery was prompt and assembly went perfectly. I will definitely use them again. For anyone who was scammed by The Bedroom Source, contact Kids Bedroom Gallery and they will treat you right.

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The Bedroom Source - Baby nursery furniture, light gray

Baby nursery furniture, light gray

The Bedroom Source - Baby nursery furniture, white

Baby nursery furniture, white

The Bedroom Source - Baby nursery furniture, white

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Baby nursery furniture, white

Macy's Furniture Gallery

Macy's Furniture Gallery

2.5(69 reviews)
0.1 mi
•$$

Just came on her to say that Megan was the absolute best. She is so attentive and is so…read moreknowledgeable. When coming here I hope you have the pleasure of working with her!

We ordered a storage bed from Macy's, but the sales rep entered the wrong version from the start…read morewithout us knowing and never brought it up. We were the ones who eventually caught the store's mistake when reviewing the receipt, and when we did, the rep treated it very casually. Instead of taking real accountability, we were told there was only a '50/50 chance' of fixing it and that we might need to deal with a duplicate charge, essentially holding two charges at once, until the right bed was ready. A duplicate charge for a mistake that was not ours is not a solution. It is unfair and unacceptable, and now we'll have to wait at least an additional month for the correct bed to be delivered. This was not our mistake, yet the options presented still left us facing extra charges and unnecessary stress while this Macy's location avoided taking responsibility for its negligence. The way this store handled the situation showed careless customer service. They brushed off their own mistake instead of taking it seriously or being proactive, which forced us to escalate to another employee. We trusted Macy's because of its name, but this experience proved that reputation means nothing without real customer care. I wish I had looked at the Yelp reviews beforehand because it is clear my experience is not the only one like this. If you expect accountability or reliable customer service, look to another nearby furniture store in the area. Responsibility is simply not a part of how this Macy's location operates.

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Macy's Furniture Gallery
Macy's Furniture Gallery
Macy's Furniture Gallery

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Raymour & Flanigan Furniture and Mattress Store - Garden City show room

Raymour & Flanigan Furniture and Mattress Store

2.9(123 reviews)
0.3 mi
•$$

This will probably be the shortest review I've ever done. I went into the store after seeing the…read moreStarlight sofa online. I wanted to take measurements to see if it'll fit in the house and order it As soon as I walked in, there was a male worker walking towards the door to leave. As I was asking where entertainment sofas are, he interrupted to say someone over there will help you. I repeated my question because I didn't get the whole sentence out and he said they are around the whole store. He didn't offer assistance although he turned around and did not leave the store. He started barking at other workers asking where people were and saying they were customers in the store. I walked around the store probably about 15 minutes. I stopped at the starlight couch for a good 5 to 7 minutes. No one ever approached, greeted or asked to assist. One worker was about 20 ft from me leaning on the wall. About 50 ft from that was three workers standing and just looking around. As I walked I probably saw about 8 workers in that store. Couch was poor quality anyhow I walked out. Don't want my money .........

The experience of buying the furniture was fine until you're waiting 2 weeks and the one piece of…read morefurniture "back in stock date" keeps getting pushed back and you're just being told sorry it's what the vendor told us so hopefully it'll be back in stock in a week now. Definitely not what you need when you're expecting a new baby and trying to prepare for the arrival, I would have went elsewhere for the furniture. It's sad that customer service once they have your money is absolutely horrendous. I will be thinking twice about returning back to buy something else from Raymour and Flanigan and that's coming from someone that returned 3 times to buy something since the previous times we had a good experience.

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Raymour & Flanigan Furniture and Mattress Store
Raymour & Flanigan Furniture and Mattress Store
Raymour & Flanigan Furniture and Mattress Store - Lamp

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Lamp

Ashley Store + Outlet - Only half a couch delivered.

Ashley Store + Outlet

1.9(185 reviews)
0.2 mi
•$$

This store is very shameful, very dishonest, and very disappointing…read more They don't have a return policy but they will tell you they do when you shop. Once you sign the deal and leave the store they will treat you like garbage and gaslight you going forward. They don't stand by their products, the salesmen will play dumb to your face, and they don't stand by their word. If you shop here you had better hope everything you order works perfectly otherwise you are going to be in for a real eye opener.

After delivering my $4800 couch it was realized, along with the delivery men that there was a scuff…read moreon one of the cushions. Corporate notified me that instead of replacing the cushion they were sending technicians. The technicians arrived and did not appear to have any connection with Ashley's. They arrived in a van and were carrying what looked like a filthy Dyson. Upon entry into my condo one of the men began work on my couch while the other man asked to use the bathroom for which he stayed in for over ten minutes. After deficating in my bathroom I did not hear my sink turn on and could only assume he did not was his hands. I was forced to ask if he did. The other man was then cleaning my couch with the side that was not damaged resting upon his dirty shoes to keep it off the ground as he cleaned. They could not leave soon enough. I told them I would put everything back as I did not want the one man touching anything in my condo. So having one man make my couch dirtier in my opinion not knowing where his shoes have been and the other completely unsanitary Ashley's corporate contacted me after receiving the complaint and decided that replacing the cushion is all they can do. The cushion I have since repeatedly cleaned and sanitized as well as my condo. The cushion they should have replaced from the get-go instead of standing by the product and replacing a defective part. I am unhappy with being convinced to buy their extended warranty knowing that this is who they outsource to. Corporate even stated they picked this technician, which from the experience came from Craigs List. There was nothing professional about what occured. Especially living up the block from a 7-11 or Dunkin Donuts they chose to use my place as a rest stop for the 12 minutes that they were in my condo. 1 hour of work fine, less than 15 no. Having strangers in my place not affiliated with Ashley's put me in a very uncomfortable situation for which they feel they are not responsible.

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Ashley Store + Outlet
Ashley Store + Outlet
Ashley Store + Outlet - Dining table peeled after only one year..... terrible quality.

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Dining table peeled after only one year..... terrible quality.

Elements Lighting + Decor - Amazing items here.

Elements Lighting + Decor

3.6(56 reviews)
0.3 mi
•$$$

What a beautiful large store with ample parking. The customer service is excellent. My daughter was…read morevery active in their store and one of the associates offered her a snack and tried to color with her, was so incredibly helpful. Laura helped us to finally pick out a light for our vanity. It has been a long and difficult process and we are really excited for it to come, hopefully in the next week or two. Will update once I have it. Wanted to share the lighting! Looks amazing

Probably the most knowledgeable salespersons, best customer service, and honest information shared…read more I came here to get some fixtures for home, and Alan was more than helpful. They also have a huge storage area in the basement so you can reserve your fixtures months in advance before pickup. We made a 1/2 down payment so the price would remain the same or better when we went to pick it up. They will only charge you the current price if you don't make a down payment. So if it goes up, you're at a loss. They have a display area for the bulbs too, so you can see the level of brightness and whiteness/yellowness you're looking for. Their bulbs are all LED's now. They have a wide variety of fixtures and a wide variety of price ranges so it's easy for someone on a budget to find something suitable too. We got lucky and picked out four fixtures (two ceiling fans and two chandeliers) and bulbs prior to prices increasing the following month. When we went back to pick up the fixtures a few months later we saved several hundred dollars by having put 1/2 down. We could not be happier with how everything turned out! Happy shops!

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Elements Lighting + Decor
Elements Lighting + Decor
Elements Lighting + Decor

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Home Sense - homedecor - Updated October 2026

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