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    P.C. Richard & Son

    3.4 (69 reviews)
    Closed 9:00 am - 8:00 pm
    Updated 2 months ago

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    HORRIBLE experience from beginning to end... Confirmed a delivery for Tuesday morning between 7-10am that didn't show until Wednesday...had to arrange for my brother to be at my house while I go to work since delivery didn't come when confirmed by phone and text, as expected... Installer was to replace/install existing washing machine that was sitting on a pedestal drawer...and remove old dishwasher upstairs... Installer tried to convince my brother the existing pedestal drawer and washer were 1 unit (false: purchased separately) After figuring out how to remove washing machine from pedestal... Installer removed pedastal from location, installed washing machine in location and convinced my brother that existing pedestal wouldn't fit new unit(false:it is a direct swapout, exact fit) than left pedastal on floor in front of washing machine(that would fit perfectly on top of it like agreed upon and noted at time of sale) Installers Were also suppose to remove dishwasher but did not... I come home from work to find this half way install completely unacceptable... NOW P.C. Richards is charging me to comeback and complete the installation, that was originally agreed upon?!?? ABSOLUTELY RIDICULOUS I will never recommend or shop for any home appliance or anything for that matter from PC Richards again. Not after this horrible experience... Thank You for absolutely nothing...and I would never recommend the install crews that P.C. Richards sends to your home...I wish the delivery came when originally confirmed/scheduled for so i would have been home to direct the incompetent install guys at P.C. richards... NEVER AGAIN!!!!

    85" Samsung flat screen 4 K TV
    Michael S.

    Joe and the crew are always helpful and knowledgeable. I appreciate the time he took going through several different TV options. They are my go to for all my electronics and appliance needs. Michael Spezio

    My Thanksgiving activity

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    3 months ago

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    5 months ago

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    Richard S.

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    11 months ago

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    10 months ago

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    Richard S.

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    1 year ago

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    2 years ago

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    Richard S.

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    3 years ago

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    Richard S.

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    4 years ago

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    Victoria B.

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    3 years ago

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    Richard S.

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    3 years ago

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    3 years ago

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    Richard S.

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    3 years ago

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    Richard S.

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    4 years ago

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    6 years ago

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    7 years ago

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    4 years ago

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    Richard S.

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    4 years ago

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    Richard S.

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    5 years ago

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    Victoria B.

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    4 years ago

    Do not buy mattresses from this store! They are all faulty and break within a year. They do nothing to help.

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    Richard S.

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    7 years ago

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    7 years ago

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    11 years ago

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    5 years ago

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    12 years ago

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    5 years ago

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    Richard S.

    We are happy to hear that! Thank you for sharing!

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    5 years ago

    Make service appts and then don't show. Waited a month for an appt and took a half day off from work.

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    6 years ago

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    Cassie H.

    Thanks so much Kelly for your review. We really appreciate it!

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    Page 1 of 2

    Ask the Community - P.C. Richard & Son

    Review Highlights - P.C. Richard & Son

    Recently went in to get a new washing machine.

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    Long Island Air Conditioning and Appliances - Living room unit

    Long Island Air Conditioning and Appliances

    5.0(3 reviews)
    12.0 mi

    April 22,2025 I used this company to install heat pumps in my home. Liaca helped me with the…read morerebates and other financing options. They really did a good job. They were on time, respected my wishes on removing their shoes, and they clean up after the installation. I was pleased with the outcome come. They tested the units and gave me a quick tutorial on how to use the units. I also included photos of the finished job. We'll recommend. Thanks to the team.

    My central air unit died. We needed to replace our central air unit and decided to upgrade to one…read morewith an air pump. John was great to work with. He came to take a look at the space and provided his recommendation and promptly sent us the quote after. We had gotten quotes from multiple places and their pricing was fair. He was very responsive and answered all of the questions we had. For any questions he wasn't able to answer immediately he got back to us promptly with the answer. Seth and another guy was responsible for installing the unit on the day of. John came by to make sure the installation was going okay. The guys were quick and efficient with the installation. The job itself was very clean install of the unit and they covered the pipe going down the side of my house so it looks a lot better! They completed the installation all in one day, which was great! They took away the old unit and cleaned up afterwards. We also ended up upgrading our thermostat. John was accommodating and sent Seth back at a later time (after we received the new thermostat) to install the new thermostat. It took a bit to get the heat pump working but ultimately it was all done and John and Seth stayed to make sure both the AC and heat pump was working. So we were very happy with how the project was handled and completed.

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    Island Appliance - Island Appliance Repair

    Island Appliance

    2.3(4 reviews)
    16.5 mi

    5 Stars right off the back for OUTSTANDING customer service in a worldwide emergency! Truly a 24 hr…read morebusiness! Last night around 8:30pm my son was washing his work clothes. Washing Machine stopped midstream and wouldn't drain or turn. So I went to Yelp and put in a repair quote for my appliance guy Pete who I've used several times with outstanding service. He immediately replied that he was closed because of Covid 19. But I also received an immediate response from Billy of Island Appliance who said Connie was in the office and to giver her a call to set up an Appt. So I did. Connie indeed was in the office at 9pm and said her technician was out on a call in Huntington. She contacted him and got back to me within 10 mins. He gave me the choice of coming by after he finished the Huntington job or tomorrow. In this crazy times of Covid 19 I was able to get immediate service. He or should I say they SHOWED UP AT 11:30pm?! YES that's exactly what I said!! 11:30pm! Appliance angels! He had the parts (Drain Pump & bearings) & fixed my washer promptly. Not sure but I think it was his son with him. He was teaching while fixing. Both were Very friendly. This truly meant the world to me because fortunately both me & my son are still working so we need to be able to wash our things in the short span of time that we are home. Being without it would've been a hardship. Thank you Billy & Connie for your stupendous workmanship & prompt, clean & courteous service! Much appreciated! 4-4-20

    Although Bill is very nice. Connie takes forever to return calls when there is a problem. Bottom…read moreline I spent almost 500 bucks on dryer repair and it was still not working. I was promised I'd get a call the next day after their last visit and never heard from Connie once again. Wasted my money and had to go to PC Richard to get a new dryer. Very disappointed to say the least.

    Photos
    Island Appliance - Washing Machine broke 8:30pm on a Saturday fixed before nights end 4-4-20

    Washing Machine broke 8:30pm on a Saturday fixed before nights end 4-4-20

    Island Appliance - Island Appliance Repair

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    P.C. Richard & Son - electronics - Updated May 2026

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