Easy to deal with Quality product…read moreShipped when they said and great tracking support (shipped to Florida) HIGHLY RECOMMEND! Would use them again- anytime

Our dinette chairs, after many years, needed to be reupholstered. Morty was very helpful in…read morehelping us to select a new fabric. We were very pleased with how the 4 chairs turned out. We have gotten many compliments, and I highly recommend using Horizon Furniture & Dinette for your furniture needs!

Long overdue on writing this review. In November I needed a new mattress and fortunately I had…read moreFrank Land as my salesperson. He was so knowledgeable and helpful and made the shopping experience so easy. In January I went back for living room furniture and worked with Frank again and nothing but good things to say about him. So helpful and always available for questions or concerns.

The experience of buying the furniture was fine until you're waiting 2 weeks and the one piece of…read morefurniture "back in stock date" keeps getting pushed back and you're just being told sorry it's what the vendor told us so hopefully it'll be back in stock in a week now. Definitely not what you need when you're expecting a new baby and trying to prepare for the arrival, I would have went elsewhere for the furniture. It's sad that customer service once they have your money is absolutely horrendous. I will be thinking twice about returning back to buy something else from Raymour and Flanigan and that's coming from someone that returned 3 times to buy something since the previous times we had a good experience.

My table came this week from Ethan Allen and I couldn't be happier. Donna Classi , a professional…read moredesigner in the Garden City store, was so helpful. She helped us pick out new furniture and always handles any issues that might come up along the way. We always return to the Garden City Ethan Allen store because we know that she will always make the experience of buying furniture so enjoyable!

My overall experience with Ethan Allen was not a good one. If I could leave 0 stars I would. I've…read moreshopped at higher end and lower end furniture stores and didn't deal with what I dealt with here. First, the furniture was overpriced with not that great of quality. It took nearly four months to get our entire order. When I spoke with both Nanette, our sales person and Gina, the manager they both had attitudes when I asked about the status of our order. My only pleasant experience was speaking with Renee in the delivery warehouse. I would not recommend Ethan Allen. More specifically the Garden City location

I was a fan of Z Gallerie and then the staff and customer service was so bad I vowed to never…read morepurchase from them again. Now I guess they are under new ownership and management and so I was hoping for better. The jury is still out. I am not happy with my initial call to customer service a couple of weeks ago but Hazel did fix it. Why can't we have it all at Z Gallerie? Good service and amazing products? The price of the products should be enough to ensure you a good service experience too

Beware of return policy! Please read the return policy…read morefully. This was my first purchase from Z Galleries, and I didn't read over the return policy thoroughly. Unfortunately, the art piece I ordered didn't work out. I returned it, not realizing the original shipping cost and the returned shipping cost are the buyer's responsibility. Needless to say, I was out $75.00 for receiving and returning the art. A mistake I won't make again. Be prepared to hopefully love it or pay high shipping costs. Or shop locally. :)

Driving into this huge private parking lot to find a handicapped spot was a challenge on this…read moreMemorial Day, Stepping inside we were properly greeted by several sales associate and many associates offered their assistance. So I can't figure why the ratings are 3 stars We walked around without being pressured during the self tour, which was not a problem at all. Bob's has really nice furniture for every room in the house or apartment at a really good value, especially on this Memorial Day weekend! Janet was our sales associate for today. She did provide exceptional service and she displayed much patience. I would not mind shopping here for furniture, I'm encouraged to shop and to.... Inspire more Yelp more

Walking into Bob's Furniture Store, we were greeted very warmly right away. The store was very…read moreclean, organized, and easy to shop in. They also had great value with a nice selection of furniture at reasonable prices. The staff was friendly and helpful without being pushy, which made the experience enjoyable. Overall, a great shopping experience and we'll definitely be back!

Just came on her to say that Megan was the absolute best. She is so attentive and is so…read moreknowledgeable. When coming here I hope you have the pleasure of working with her!

We ordered a storage bed from Macy's, but the sales rep entered the wrong version from the start…read morewithout us knowing and never brought it up. We were the ones who eventually caught the store's mistake when reviewing the receipt, and when we did, the rep treated it very casually. Instead of taking real accountability, we were told there was only a '50/50 chance' of fixing it and that we might need to deal with a duplicate charge, essentially holding two charges at once, until the right bed was ready. A duplicate charge for a mistake that was not ours is not a solution. It is unfair and unacceptable, and now we'll have to wait at least an additional month for the correct bed to be delivered. This was not our mistake, yet the options presented still left us facing extra charges and unnecessary stress while this Macy's location avoided taking responsibility for its negligence. The way this store handled the situation showed careless customer service. They brushed off their own mistake instead of taking it seriously or being proactive, which forced us to escalate to another employee. We trusted Macy's because of its name, but this experience proved that reputation means nothing without real customer care. I wish I had looked at the Yelp reviews beforehand because it is clear my experience is not the only one like this. If you expect accountability or reliable customer service, look to another nearby furniture store in the area. Responsibility is simply not a part of how this Macy's location operates.

Zero stars if I could…read more We've had our leather sofa for 3 years and it started to show marks almost immediately. The sales person, Lucy, convinced us the leather material we were getting was durable and would stand up to the test of time. We also were sold on the guardsman plan who considers all the damage on every cushion regular wear and tear. If the leather gets even slightly wet it leaves a mark. Really not a smart choice for families. And feel like we were lied to. This couch is embarrassing and I'll never recommend Basset to anyone.

I would never recommend or make another purchase from this company…read more The furniture that we saw in the store has very little variations or blemishes. The furniture that we received was horrendous. The dining table that we received has over three hundred worm holes in clusters of three. That is all you see when you look at the table. Bassett refused to take it back and replace it. They told me that it was "customer perception." All of my friends and family cannot believe that a company would send this to a customer. After talking with them numerous times, the best that Bassett would do is sell me another one at what they said was cost. I agreed to this because I could not look at the brand new table that they sent me. I paid and additional $980 on top of the original $4,000. They also had the audacity to tell me that I was taking a chance that the new top could be worse than the original. How is that possible? Luckily the new top was better. The manager at this store is extremely rude and will not help you. Be aware that what you see in the store will not be what you get. I could go on about how terrible this company and their service is, but this is already too long. I do not want a response from Basset like I see with all of the other bad reviews. Unless they are giving me my money back, don't bother with their nonsense response that means nothing.