Best purchase ever made! Worth every penny!…read more I use my twilight 8.25 Hottub everyday! I can't describe how peaceful and relaxing it is. It pains me to have to get out to make dinner .... At least I'm totally relaxed and muscles feel great! Super easy to maintain! Thanks Drew and Suntek! So thankful

I just recently worked with Suntek for the first time. I was helped by Dylan. I really felt like I…read morewas in good hands and working with honest experts who weren't trying to upsell me. I find that to be rare these days. I have more work that has to be done this spring on our pool and I will for sure be heading back to Suntek to get this project done.

I bought my tub back in July of 2023…read more The sale and everything related went fine. The only thing that bothers me 27 months post sale is the customer service. In over two years and they never reached out once just to check in. A period phone call asking if everything is ok, any problems or issues would be great. Seems like once the sale was complete, they really didn't care. Kind of sad because keeping up customer relations is very important to me.

Sonny is the best!!!! We switched from a bromine spa to salt water and it's a game changer...we…read morewill be purchasing a swim spa in the next few years!!'n

stay clear of this store!! they took my $6k deposit and never placed my order for a gazebo. kept…read moretelling me it was ordered and then asked for the remaining $6k and said it would arrive in 2 weeks for an order that never existed. this was a total scam job and now my yard is all ripped up and i will have no gazebo. this is so wrong and a total fraud.

These people are FANTASTIC. We have a Coast Spa that is some 22 years old and had the service pack…read more(circuit board) repaired by a different company several years ago. We recently noticed no heat so I, being as handy as I am, checked out circuit board and the flow sensor and concluded it was again defective, My wife called Pool and Spa Guys and I agreed to have the service pack replaced at a cost of several hundred dollars. This afternoon, Tim, the technician arrives and before installing the service pack asked if I wanted him to first check out the old one before replacing it. I said "Well, I checked it out but I'm not a technician so go ahead". He first checks out the flow sensor (a $90.00 part) and tells me it is defective and that I don't need a whole new service pack. He just saved me several hundred dollars. How honest!!! How polite!!! He could have easily told me otherwise. Bottom line, this is a great company to do business with.

Wonderful experience from first researching to ultimately purchasing. We were able to find the…read moreperfect hot tub. It actually looks like it was made to go in my newly renovated backyard. Delivery was perfect. Meredith Volpe is an absolute pleasure to deal with. She came and gave us a tutorial so now we will know exactly how to operate and maintain our beautiful Hot Springs Grandee NXT spa with confidence. Thanks Meredith!!!!!

The service with Ocean Spray is PHENOMENAL!!!! Our electrician was struggling to get us connected…read moreand Meredith at Ocean Spray was SO helpful in helping us, she even sent someone right to it house to help and got us up and running!!! They staff is incredibly friendly and helpful, I would recommend them to everyone!

Won't use them again for the poor services they provided. They always wants you to order or…read morereplace something unnecessary. A simple task also takes longer and cost more than expected.

From the owner: Here at one love pools and Spa we specialize in pool openings, full service, maintenance and…read moreclosing. reliability is a key factor in our operations.When you call we show up.

Wow. This place is next level with customer service. I came in to the store apprehensively and left…read morewith a hot tub and my experience that exceeded my expectations completely. Jeff was my salesman. He was extremely patient and very educated on the variety of options available to me and was cognizant of my financial concerns as well as my timeline needs. He was not pushy or overly forceful. He answered all of my questions and I had such faith in him and in the company I bought a hot tub that I cannot wait to receive!! This place is top notch. I wholeheartedly endorse the hot tub Factory. Warmly and contently Pamela J Keefer ,

Very happy with salespeople, explaining chemical requirements and maitenance. Bought on a sale and…read moregot the biggest Jacuzzi..love it love it

Top notch business!! Another local business recommended…read morehere, (which I never knew existed), for some hard to find lawn sprinkler parts, Super quick and knowledgeable staff. I described to the counter person the parts I needed, and within minutes he returned with every item. And I received some valuable advice as well, Super courteous, helpful, and knowledgeable staff and reasonable prices as well. I recommend GPM for all pool and sprinkler supplies!!!

Ray and Jay are great! I bought my big green egg from GPM years ago and have been back to them…read moretwice for warranty items and purchasing BGE accessories. They are incredibly knowledgeable, responsive, and really friendly. Ray is so nice that when I told him I couldn't get to the store before closing, he offered to meet me on my way home from work and gave me the parts after hours. You really can't beat that service!

This operation is horrible to deal with. I will never return. Totally rude and unprofessional…read more Buyer beware!!

Don't waste your time here. The store is a mess. The furniture is cheap and chintzy. The prices are…read moreridiculously expensive for what they are selling. The store needs to call it a day and just give up. Felt like I needed a shower after browsing the store. Yuck.

Joe c left me VERY satisfied today. He helped me sooooo much, I don't know what I would have done…read morewithout him. 5 stars.

The employees helped me identify the part that I needed and ordered it for me. They also wished my…read moredisabled daughter a happy birthday. Little things like that mean a lot.

Our sales person was excellent! He stayed with us the whole way... from searching to purchase to…read moredelivery!

Oh my Bob what a disaster! Bought a $2700 outdoor furniture set, had it delivered, side tables of…read morecouch were crooked so if you put a beverage on it, it would slide onto the floor. We were told we would get a phone call from repair dept within 5 minutes.....no call. Contacted sales person Sandra who told me she would call me back as soon as she had a chance....no call! Repair dept came and fixed 1 side table, could not fix the other. We were told they would replace with a new sofa, delivery guys came with new part of sofa, not a complete replacement. Delivery guys seemed to have problems putting it together, when done, side table crooked again and the whole couch wobbled, probably because it was assembled wrong.The pattern of the 2 different pieces of the sectional also did not match, they had different patterns . We were contacted by service dept and now were told they were out of stock and would not be getting anymore in.......Contacted sales person Sandra again via text to tell her the entire order was being returned. Now we received a call back more than likely because her commission was going to disappear. She told us she would check this out and get back to us immediately....guess what....no call back. We are now shopping for a new outdoor set, from a more reputable store now doubt. All of this with paying for their so called white glove service.....steer clear of Bobs and salesperson Sandra!