Olympic pools just did my new liner in my in ground pool, and we are very happy with the result, Ed…read morewas very attentive to our needs , they also changed out our old pool light to a really cool LED color changing light , we are very happy with the workmanship, there is not a wrinkle in the new liner.

Took some time to make it here after calling to ensure someone would be there to price out an in…read moreground pool. Walked in and was greeted by a front door attendant, and told to make our way to the back to meet with whomever. One gentleman had customers at his desk, another was shuffling papers, but we waited on the perimeter with him seeing us. That's fine, we took a look at the showroom, after five minutes my wife went to him and asked if he was able to help. He curtly replied, "In a minute." No mask, either. Nice touch. "A minute" became ten minutes of this person taking a phone call, not acknowledging us at all. I went to him and said "do you need another minute?" and he muttered something, absolutely not bothered by his lack of customer service. Maybe we offended him with our masks for his own protection? Doesn't matter. If I'm going to drop $50K minimum, I'd appreciate my wife being greeted with some sort of respect, and respect for our time or money. Ultimately, businesses like this will go away because of reviews like this one. Trust me, there are better people with customer service that is worth YOUR money. Because if there's a problem, you're going to want someone who gives you the time of day.

All good very nice job the quality was excellent value was great for what the did! Looks like a…read morebrand new pool if we need we would call them again thanks for your service and time

We just wrapped up construction of our Pool Boss pool (still need the finishing touches surrounding…read moreit completed) but can't wait to use it this Summer. The entire team at Pool Boss was a pleasure to work with and I appreciated the seamless way they navigated every aspect of our project from Design to Construction to Service. We partnered with their preferred vendors (Corbo Electric, Diorio Plumbing and DePascale Hardscaping) which made the whole experience that much easier! We didn't have to be the middle man and never stressed about communication between the crews. Highly recco this whole team!

Claimed we needed a new liner, then that we needed a new pump, and the job would take 2 days…read more Overcharged us, took 8 days to complete work, and then never responded to us once things started to go wrong with the pool liner. Do not work with this company.

From the owner: Transforming pools, elevating backyards. • Expert…read morerenovations & resurfacing. Text us for a free quote!

After searching for a company to replace our vinyl pool liner and cover for weeks, we spoke with…read moreJoe Masiello. He is a most kind, experienced and knowledgeable person. He is extremely thorough and fair. He always answers any and all questions and instills complete confidence. Joe truly goes the extra mile! My husband and I have had a great experience with Joe and all of his staff. We love the results and are enjoying our beautiful pool! We highly recommend JS Pool Service!

When you have a swimming pool, you need someone to help you care for it. Joe Masiello of J's Pool…read moreService is the best. He has repaired our old vinyl liner, remodeled our pool, and replaced our heater. He opens it in spring and closes it in fall. He is tidy, reliable, knowledgeable and patient. He is always there for us with supplies and advice. He treats us like family

Erik is a true professional at his craft. We have an annual white glove contract with Erik and we…read morehave been exceptionally pleased with the work he has done for us. He takes care of our hot tub as well as recently opened up our pool for the season. He is responsive, easy to get a hold of, takes pictures of all his work, and thoroughly explains what he is going to do before he actually does it which is very helpful to homeowners. Communications is the key to all relationships and Erik definitely meets our high expectations. Erik has come up with several creative ideas for solutions we have been looking for and we truly trust that he has our best interests at heart. We would recommend Erik and his team to anyone who is looking for a professional spa and pool manager that will take care of all of your maintenance needs. You will not be disappointed working with Erik.

I've been working with Eric for about a year and a half now, and I even have his first review to…read moreshow how our relationship started. Eric is experienced and generally knows what he's doing. His pricing is also more competitive than most. However, actually getting consistent service from him has been a challenge. Our communication has been rocky from the start, largely because Eric is extremely unorganized. He's often messy with scheduling, and there have been multiple times when we agreed on a visit to a property, and he simply didn't show up--without any notice, and with no response to calls or texts. Another major issue is his temperament. He has a short fuse, and when he believes he's right, he resorts to aggressive language and constant cursing. Even when I prove him wrong and he briefly apologizes, the same behavior returns the next day. I've continued giving Eric business out of patience and understanding for his situation. I've kept him busy and even referred multiple clients to him, which brought him more work. But the last incident was the final straw. He failed to show up at my personal home for four consecutive weeks, despite our agreement for weekly visits every Thursday. As a result, I and my guests couldn't use the pool and hot tub multiple times. He promised to come the following day (Friday), apologized, and then still didn't show up. The final time I followed up, he replied with, "No, we are clearly not coming in the rain. Seriously?" -- without even a proper notice or attempt to reschedule. This level of unreliability and disrespect is unacceptable, especially after all the work and referrals I've given him. I've been patient long enough, but I can no longer tolerate this kind of behavior.

Solved an issue we thought to be complicated via phone! For free! Thanks! Will be calling with any…read moremore issues.

Please avoid this company at all costs. The owner is very rude and would not send anyone back to…read moreconnect a ground wire to our new booster, which they failed to do upon installation. We have 3 small children and this is extremely dangerous, not to mention entirely unprofessional considering we paid them in full and on time for everything. We tested our Polaris robot in our neighbor's pool and it works fine. When we connect it to our pool, it does not work. They left us worse off than we started.

I've had a great experience with this pool service. She is professional, reliable, and clearly…read moreknows her craft. I appreciate the attention to detail and the consistent communication about what's been done and anything that needs attention.

i'll fill in this sheet after she's done. do not do business with her!…read more impossible to get to finish the job! no contact info, no address, no referrals, no id, no phone number to call her and she left without telling us and left us un-finished 2 days in a row, without trying to reach us! we were in the house, she didn't even knock on the door and now she wants full payment on unfinished job! and is threatening us with court! we offered to pay for what she did, she texted me at 5am yelling and calling us all kinds of names and threatening us! beware of this sad person! how can i get help from yelp?