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    J's Pool Service

    5.0 (2 reviews)
    Closed 7:00 am - 7:30 AM

    Services - J's Pool Service

    Pool installation

    Pool remodeling

    Pool repair

    J's Pool Service Photos

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    Recommended Reviews - J's Pool Service

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    7 years ago

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    11 years ago

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    Olympic Pools And Spa

    Olympic Pools And Spa

    (43 reviews)

    Olympic pools just did my new liner in my in ground pool, and we are very happy with the result, Ed…read morewas very attentive to our needs , they also changed out our old pool light to a really cool LED color changing light , we are very happy with the workmanship, there is not a wrinkle in the new liner.

    Took some time to make it here after calling to ensure someone would be there to price out an in…read moreground pool. Walked in and was greeted by a front door attendant, and told to make our way to the back to meet with whomever. One gentleman had customers at his desk, another was shuffling papers, but we waited on the perimeter with him seeing us. That's fine, we took a look at the showroom, after five minutes my wife went to him and asked if he was able to help. He curtly replied, "In a minute." No mask, either. Nice touch. "A minute" became ten minutes of this person taking a phone call, not acknowledging us at all. I went to him and said "do you need another minute?" and he muttered something, absolutely not bothered by his lack of customer service. Maybe we offended him with our masks for his own protection? Doesn't matter. If I'm going to drop $50K minimum, I'd appreciate my wife being greeted with some sort of respect, and respect for our time or money. Ultimately, businesses like this will go away because of reviews like this one. Trust me, there are better people with customer service that is worth YOUR money. Because if there's a problem, you're going to want someone who gives you the time of day.

    The Spa Valet

    The Spa Valet

    (9 reviews)

    Erik is a true professional at his craft. We have an annual white glove contract with Erik and we…read morehave been exceptionally pleased with the work he has done for us. He takes care of our hot tub as well as recently opened up our pool for the season. He is responsive, easy to get a hold of, takes pictures of all his work, and thoroughly explains what he is going to do before he actually does it which is very helpful to homeowners. Communications is the key to all relationships and Erik definitely meets our high expectations. Erik has come up with several creative ideas for solutions we have been looking for and we truly trust that he has our best interests at heart. We would recommend Erik and his team to anyone who is looking for a professional spa and pool manager that will take care of all of your maintenance needs. You will not be disappointed working with Erik.

    I've been working with Eric for about a year and a half now, and I even have his first review to…read moreshow how our relationship started. Eric is experienced and generally knows what he's doing. His pricing is also more competitive than most. However, actually getting consistent service from him has been a challenge. Our communication has been rocky from the start, largely because Eric is extremely unorganized. He's often messy with scheduling, and there have been multiple times when we agreed on a visit to a property, and he simply didn't show up--without any notice, and with no response to calls or texts. Another major issue is his temperament. He has a short fuse, and when he believes he's right, he resorts to aggressive language and constant cursing. Even when I prove him wrong and he briefly apologizes, the same behavior returns the next day. I've continued giving Eric business out of patience and understanding for his situation. I've kept him busy and even referred multiple clients to him, which brought him more work. But the last incident was the final straw. He failed to show up at my personal home for four consecutive weeks, despite our agreement for weekly visits every Thursday. As a result, I and my guests couldn't use the pool and hot tub multiple times. He promised to come the following day (Friday), apologized, and then still didn't show up. The final time I followed up, he replied with, "No, we are clearly not coming in the rain. Seriously?" -- without even a proper notice or attempt to reschedule. This level of unreliability and disrespect is unacceptable, especially after all the work and referrals I've given him. I've been patient long enough, but I can no longer tolerate this kind of behavior.

    J's Pool Service - poolservice - Updated May 2026

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