This was the biggest construction project we've ever done - and it was the smoothest experience…read more From the start Chris, the owner, gave us the most realistic overview of the timeline and total costs - without selling it or sugar coating, so we were going in totally prepared, no surprises. He wasn't kidding when he said we had to start permitting process in summer 2025 to open in time for Memorial Day weekend 2026 either - getting construction permit processed was the biggest wait. Now we opened just in time for summer - and she's a beauty! Pool Boss team coordinated the whole project from start to finish - the designer Michael helped us get the plans and measurements exactly right, even taking into consideration our future addition plans for the property. Tina filed and coordinated a million permit forms for us. Matt & Dan were very patient helping us figure out the on-sight restrictions. The construction itself was very quick and fun to watch (the digging was done with surgical precision!). Special thank you to Joanna for very clear communication throughout! The scheduling and ongoing notifications to keep us apprised of the progress were very helpful! We went with PB's recommended contractors - JBJ for electric (super professional - and again, helped us run everything with future construction projects in mind), and United Stamped Concrete for landscaping (Felipe's team did a phenomenal job with out stamped concrete patio and grading, great attention to detail). The orientation with Eduardo was super clear - we've never operated a pool and he patiently explained every single detail about the equipment and maintenance. The equipment can be controlled from an app too - very convenient and we are looking forward to Tyler making it even smarter. :) Thank you so much! It was a very big (HUGE) decision for us - but we are so happy we trusted you. Our three kids are having the time of their life - this pool brings us so much joy already!! P.S. We went for the Crystal Quartz liner - so pretty, as if you you're in the South of France!!!

All good very nice job the quality was excellent value was great for what the did! Looks like a…read morebrand new pool if we need we would call them again thanks for your service and time

I would classify this business as a scam. Used Erik a few times for one off maintenance (should…read morehave stopped there since he never showed when he said he would) and then went into an annual contract where he was supposed to come once a month. Paid upfront flor the year, he came once, never came again and stopped responding to texts and calls. That's right...took our money for the entire year and ran. I'm shocked no one has taken him to court for breech of contract. I'm clearly not the only one who has paid him and not received the product or service.

I've been working with Eric for about a year and a half now, and I even have his first review to…read moreshow how our relationship started. Eric is experienced and generally knows what he's doing. His pricing is also more competitive than most. However, actually getting consistent service from him has been a challenge. Our communication has been rocky from the start, largely because Eric is extremely unorganized. He's often messy with scheduling, and there have been multiple times when we agreed on a visit to a property, and he simply didn't show up--without any notice, and with no response to calls or texts. Another major issue is his temperament. He has a short fuse, and when he believes he's right, he resorts to aggressive language and constant cursing. Even when I prove him wrong and he briefly apologizes, the same behavior returns the next day. I've continued giving Eric business out of patience and understanding for his situation. I've kept him busy and even referred multiple clients to him, which brought him more work. But the last incident was the final straw. He failed to show up at my personal home for four consecutive weeks, despite our agreement for weekly visits every Thursday. As a result, I and my guests couldn't use the pool and hot tub multiple times. He promised to come the following day (Friday), apologized, and then still didn't show up. The final time I followed up, he replied with, "No, we are clearly not coming in the rain. Seriously?" -- without even a proper notice or attempt to reschedule. This level of unreliability and disrespect is unacceptable, especially after all the work and referrals I've given him. I've been patient long enough, but I can no longer tolerate this kind of behavior.

Scammer!!!! They do not stand behind their word.. The company does not come back to repair…read moresomething they missed. They are not good for their promise.

Scammer never completes jobs . Never pays his people or vendors…read more Used our money to get his truck fixed. Fast talker.

I was happy with this company when Andrew C was maintaining the pool as he would take good care…read moreand look at details, but unfortunately he was not assigned to my pool anymore and everything went downhill when there were bunch of kids maintaining my pool. After years using them for years, two factors basically made to decide to not continue 1) Every year there was some $$ amount added to the bill (increase) 2) the pool maintenance did not justify the $ amount that was being paid.

I had a great experience with the Pool Guyz. I called and left a message. Jerry called me back…read more He asked me the issues. Basically, it was a pump not working. I sent him the pictures. He gave me the quote right away. He showed up next morning on time. Replaced the pump and the pool started working. He also helped me check the pool system. Very knowledgeable and reliable. I am very happy with the result. Thank you Jerry!

Bethany was fantastic and helpful with purchasing chemicals for our hot tub, made the process super…read moreeasy. Would highly recommend coming here to buy chemicals or a new hot tub!

Does not stand by their product when it leaks. Price gouging on cost of futile attempt at repair…read more Leak was not correctly identified and no one else (called 5 places) will touch these tubs with a 10 foot pole since only the front panel can be removed. You now have a huge problem since the other panels can't be removed to try to find the source of the leak. Owner (Marcus) refused to return my phone call and had a very rude and unprofessional staff member inform me they will not be back to service my spa. Consider yourself warned!

Jersey Pool Pro's did a great job of cleaning and winterizing my pool this fall. I'll be having…read morethem back in the spring to do my pool opening!

From the owner: Jersey Pool Pros is a professional swimming pool service company. We provide a full range of…read moreservices aimed at making every day like a vacation in your own back yard. We offer: *Full Service on a weekly, bi-weekly, or monthly basis *Pool Openings/Closings *In-ground and above ground liner replacements *Heater installation *Safety cover installations *Repairs on heaters, pumps, filters, and just about thing else on your swimming pool that may need repairing.