1. Leslie's Pool Supplies

    0

    Hackensack, NJ

    Cancel

    Open app

    Search

    Leslie's Pool Supplies

    3.3 (4 reviews)
    Updated 1 month ago

    Leslie's Pool Supplies Photos

    You might also consider

    Recommended Reviews - Leslie's Pool Supplies

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration
    Photo of Sherry T.
    5
    148
    12

    3 months ago

    Business owner information

    Photo of Customer Service

    Customer Service

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Leslie's Pool Supplies

    You might also consider

    King Spa & Sauna - Inside the amethyst sauna

    King Spa & Sauna

    (1.4k reviews)

    $$

    This is my second time here and I have another great experience! The space is clean, well…read moremaintained and the food is absolutely delicious. We spent about 5 hours here on this trip, but I definitely could have stayed longer. There is a parking lot a block or two down the street, as a treat parking is limited. I definitely would recommend visiting and will continue to return!

    I was really excited to visit King Spa in Palisades Park while I was in the tri-state area. I had…read morebeen to the King Spa in Niles, IL several times and absolutely loved it, so I was expecting a similar relaxing experience. Unfortunately, I left feeling completely disappointed and more stressed than relaxed. I went on a Monday morning hoping to avoid crowds and have a peaceful day. Things started off on the wrong foot almost immediately. While I was simply checking the size of the uniform, holding it up to see if there was a difference in the width, an employee came over and snatched the second pair out of my hand as if I was trying to take something I shouldn't have. It was not a great way to start when I had barely gotten in the door. Next, the layout was also really confusing. The spa is spread across multiple floors with different sections and stairways, but no one explained where anything was or how to navigate the space. I spent a lot of time in the morning trying to figure out where I was and it felt like I was nosing around someone else's house: uncomfortable. The biggest issue, though, was communication. A woman in the locker room offered my niece and me a deal for two massages for $140 ($70 each) and asked me to send the money through Zelle. I sent $170, including what I thought was a generous tip of over 20%. She arranged the appointment, but I didn't confirm what type of massage I wanted. I foolishly assumed they would ask before starting. We had lunch beforehand - the food was delicious and the portion was huge. Unfortunately, they don't offer to-go boxes, so I needed to reschedule our massages in order to finish my meal. Before even finishing my meal, I went to the massage counter to see if we reschedule our appointments. A younger patron helped translate at the massage desk, but she needed my time slot and took it for herself. She told me the woman would help me reschedule and then left. When I tried to figure out my new time, the interaction felt rushed and dismissive. I was given time without being asked if it worked for me, and when I asked about other options, I was told there were none. I would have cancelled but had already paid, so I took the L. When it was finally time for the massage, we were taken back without anyone asking what type of massage we wanted. I realized my mistake because it was a much more intense massage style and is not my preference. At that point though, after so many rushed and uncomfortable interactions, I honestly didn't feel comfortable advocating for myself to tell them I wanted reflexology. The final issue happened while I was changing before leaving. The same woman who arranged the massage came over and told me I hadn't paid enough tip. I was confused because... it was a tip. She told me I owed another $20 and (to add insult to injury) that I couldn't get my license back from the front desk until I paid. That brought the tip to over 35% on a service I didn't choose and didn't enjoy. I came to King Spa looking for rest and relaxation, but instead left feeling like I had spent my hard-earned money somewhere that never quite felt comfortable and certainly not welcomed.

    The Pool Boss - Inground Swimming pool by The Pool Boss www.thepoolbossnj.com New Jersey's Top Pool Builder, Best Pool Builder in  Scotch Plains, New Jersey

    The Pool Boss

    (57 reviews)

    The Pool Boss recently installed our pool, and it was the best experience I have ever had with any…read morecontractor, period. From day one they were organized and thoroughly planned out, and they executed flawlessly. They overcommunicate in the best way: you have access to everyone's cell phones, they respond promptly, and if you have an issue, they are there instantly. The quality of the work is beyond top tier, and it's clear the entire company is 100% focused on client satisfaction. The only two issues we ran into were self-inflicted on our end. In both cases, Pool Boss was there the next day and fixed them. When I asked for the bill, the answer was, "There is no bill, we just want you to be happy." That tells you everything about how they operate. The team is outstanding: Matt, Dan, Lisa, Joanna, Tyler, Jadyn, William, and the owner, Chris. They define world-class service. If there were a rating above five stars, they would earn it. I wouldn't just say they're highly recommended; I'd say you would be making a huge mistake going with anyone else. The absolute best in every facet of the business: prep, design, price, communication, timelines, and quality. No one better.

    This was the biggest construction project we've ever done - and it was the smoothest experience…read more From the start Chris, the owner, gave us the most realistic overview of the timeline and total costs - without selling it or sugar coating, so we were going in totally prepared, no surprises. He wasn't kidding when he said we had to start permitting process in summer 2025 to open in time for Memorial Day weekend 2026 either - getting construction permit processed was the biggest wait. Now we opened just in time for summer - and she's a beauty! Pool Boss team coordinated the whole project from start to finish - the designer Michael helped us get the plans and measurements exactly right, even taking into consideration our future addition plans for the property. Tina filed and coordinated a million permit forms for us. Matt & Dan were very patient helping us figure out the on-sight restrictions. The construction itself was very quick and fun to watch (the digging was done with surgical precision!). Special thank you to Joanna for very clear communication throughout! The scheduling and ongoing notifications to keep us apprised of the progress were very helpful! We went with PB's recommended contractors - JBJ for electric (super professional - and again, helped us run everything with future construction projects in mind), and United Stamped Concrete for landscaping (Felipe's team did a phenomenal job with out stamped concrete patio and grading, great attention to detail). The orientation with Eduardo was super clear - we've never operated a pool and he patiently explained every single detail about the equipment and maintenance. The equipment can be controlled from an app too - very convenient and we are looking forward to Tyler making it even smarter. :) Thank you so much! It was a very big (HUGE) decision for us - but we are so happy we trusted you. Our three kids are having the time of their life - this pool brings us so much joy already!! P.S. We went for the Crystal Quartz liner - so pretty, as if you you're in the South of France!!!

    Naso Pools - in pool lounger

    Naso Pools

    (12 reviews)

    Originally went to Naso because of his stellar reviews. Spoke on the phone and was very impressed…read morewith Ed. Booked a pool opening, paid in advance, and was looking for valet service as well. However, we simply did not click. What started as a miscommunication on the timing of his visit to open the pool, moved on to Ed accusing me of being passive aggressive in my communication (which he does not tolerate), and ended up with Ed accusing me of defrauding Naso Pools, by not checking a box on his webform. My feeling was that it was not a big deal he would charge me for all services rendered. He had my card data. Very odd escalation.....I was good until the defrauding comment came up. After out back and forth, we agreed that we would not be a good mix, agreed that we would go our own ways, with Naso refunding the thousand dollar plus payment I had made in advance. Almost a month later and no refund in sight, and have filed a dispute with Bank of America. I have no clue about the quality of his service, was fine with moving on, but I am not happy about having to have to dispute the charge. May take a month or two but I will get the money back, but that does not change someone trying to charge you for services never provided. Read Ed's counter; lots of analysis for calling just to find out if he was going to show. His planner that Naso specified an all day appointment, no other communication, no prior visit to confirm the scope of work. I see no problem asking for a clarification. Upon him informing me I missef a box, I told him repeatedly charge me for all required serices....and that the opening might identify other work which may need to be performed. I do nor understand why that's a big deal. Certainly not defrauding someone. We have found a great pool service company that's will to just bill me for services rendered. No stress no unnecessary bs. Ed's review gets personal, sticking to facts Mr Naso is taking money for services he did not render. Draw your own conclusions.

    Ed and his team are nothing less than awesome! Extremely professional, knowledgeable, and honest!…read more The pool was neglected by the previous owner, Naso Pool came by and brought the swamp that was there back to life, turning it into a beautiful oasis once again with phenomenal turn around time with full integrity. Honestly, if I can give more than 10 stars, I would! I highly recommend Naso for all your pool needs.

    The Spa Valet

    The Spa Valet

    (15 reviews)

    Things started well when he was asked to help us secure a new hot tub last November. We paid…read moreupfront for the hot tub. Then he asked us to pay the annual contract around Christmas 2025. We were reluctant but did it in light of the holiday season. We were told the hot tub would come multiple times. Sometimes it was valid (e.g., winter weather), others it wasn't. We were upfront about the location challenges, timing, coordination contacts. Long story short, after taking $11K from us, we never heard from him again around June. The hot tub never materialized. This is clearly a lesson in "if it's too good to be true then it's not". At first, we were concerned about him as a person and hoped everything was ok with him. Then after multiple outreaches from us and the person who referred him to us receiving no responses, we concluded that he was likely lying to us the whole time. The person who referred him to us also stopped receiving services as I was told Erik stopped answering him as well. I guess Erik lost multiple customers. To be fair, when we got a hold of him (infrequently between Nov '25 - Jun '26), he's a nice man and quite knowledgeable about hot tubs. However, there's no integrity in business dealing as he just stopped answering phone calls and texts. He asked for chances to make things right, and we provided chances. If he can't do something, just be upfront and honest! We filed a chargeback with our bank in hopes to recover the funds. We will be filing a police report for criminal fraud as it's over $10K and I will share it here so everyone can see all the texts, the invoices paid, and you can judge for yourself whether this is a trustworthy business or not.

    Do NOT use Erik with the Spa Valet…read more While knowledgeable, we have had problems for years with inconsistent service and a lack of accountability. We put in our hot tub a few years ago, and we hired Erik almost immediately for weekly service. The first year, service was good and we had no complaints other than our weekly service was rarely weekly. As time passed, our rarely used hot tub always had a problem and was never working properly on the random times we were trying to use it. The past year, our weekly service was almost non existent. I texted repeatedly because our water levels seemed to consistently be low. In January, we were told we needed a motor. We purchased a new motor and we were asked to renew our annual contract in April. After expressing concern that no one had been showing up, I was told they had staffing problems and that Erik would show up personally on a weekly basis and would provide proof of service. Erik showed up once two weeks after signing a 6 month contract to let me know we needed a new cover. We paid for the cover in full, and he has never come again. It's my understanding that he is having some personal issues; I tried to be understanding and asked for responses to my texts and actual service calls. Erik never showed up again when he said he would and stopped texting me. We have since had someone else come out to address our hot tub only to be told that we have had a leak for over a year and that some lights have burnt out.

    Leslie's Pool Supplies - hottubandpool - Updated October 2026

    Loading...
    Loading...
    Loading...