My first year using Valet Service from the Pool Company in Rivervale has been a wonderful…read moreexperience. My swimming pool is being taken care of by them and it has been a wonderful experience. The staff is very friendly and courteous as well. My pool is in great condition with the Pool Company! I highly recommend them and their Valet Service.

Contracted with them for a major pool service - almost $4,000. The day before, I received a text…read morefrom them which read "You can give your payment tomorrow (a Sunday) between the hours of 10-2. If we don't receive full payment we will pull the work order." I wrote back for clarification - no response. So I went in to discuss today - Sunday. Can't pull that much cash out on a Sunday. I offered to pay in full as soon as the bank opens tomorrow, just as the technician arrives at my house to start the job. They refused the offer, saying the entire service would be delayed a day until payment was received in full before any work was actually done. The whole thing was quite a put off. The staff there could care less if the job went forward or not. They made that abundantly clear. In my experience, a business that (a) demands payment in full before any work is performed and more importantly (b) doesn't care if a job comes or goes is not a business you want to hire. I hired The Pool Company because they're local and I believe in giving local businesses a chance - especially now. But after dealing with them today, within 10 minutes of searching, I found another local vendor with excellent reviews who takes a deposit at the start of the job and the rest when the job is completed. No hassle and no "soup Nazi" type ultimatums. Beware......

have used this company for a couple of seasons now and we have been very satisfied with the quality…read moreof service

Ps. if you are in NJ never give a contractor more than 1/3 for deposit!…read more Payment terms should follow New Jersey state law: * No more than 1/3 deposit is permitted upfront. "In accordance with New Jersey state law (NJ Administrative Code § 13:45A-16.2), no more than one-third (1/3) of the total contract price may be requested or accepted as a deposit prior to the commencement of work."

Responded quickly. Got the job done! Hardworking and a good communicator. Thank you, Kareem.read more

5 Stars - Excellent Service! I couldn't be happier with True…read morePower Washing! They were professional, on time, and did an absolutely amazing job. My driveway and gutters have never looked cleaner. The team was respectful, detail-oriented, and clearly knew what they were doing. Highly recommend to anyone looking for top-quality pressure washing services. Will definitely use them again!

I've had a great experience with this pool service. She is professional, reliable, and clearly…read moreknows her craft. I appreciate the attention to detail and the consistent communication about what's been done and anything that needs attention.

i'll fill in this sheet after she's done. do not do business with her!…read more impossible to get to finish the job! no contact info, no address, no referrals, no id, no phone number to call her and she left without telling us and left us un-finished 2 days in a row, without trying to reach us! we were in the house, she didn't even knock on the door and now she wants full payment on unfinished job! and is threatening us with court! we offered to pay for what she did, she texted me at 5am yelling and calling us all kinds of names and threatening us! beware of this sad person! how can i get help from yelp?

Travis was able to repair my pool motor and ended up saving me hundreds!…read more Fantastic Pool company! I have been using SmartWater Pools for several years now to service and open/close my pool. Travis and his staff are extremely knowledgable and willing to go the extra mile to ensure you that your pool is in great hands. Very dependable and all questions, etc. are answered immediately via text and you are able to grow a true, personal relationship with these guys based on their professionalism and class. Will be continuing to use SmartWater Pools.

I have used Travis and his partner for all my pool needs. Travis showed up when he said he would be…read moreat my house. He did all the work, we had spoke about to get my pool in working order for the season. He even went above and beyond to stop over several times during the week to check on things and make sure everything was running smooth and correctly. I would let no one else touch my pool in the future. Again thank you for your time and effort to go above and beyond to help a customer out. Joe Urban

My father is not an easy-to-please person. His longtime pool person passed away last year and I was…read morea little worried about who would be able to fill his shoes. I suggested to do a search on Yelp and he landed on Deluxe Pool Services. I held my breath... and they came through. The services he gets include opening/closing and weekly cleanings. Dad is especially impressed because whenever there are issues with his pool, their customer service is so top tier, they are on it immediately to resolve the problem. Their location is in CT but you can see from the reviews that they work with pools all over LI (and apparently as far as Albany, according to my father). Their maintenance people are fast, friendly and thorough (I've been at the house a couple times when they serviced the pool). Reasonably priced, too. Important to note that my father is someone who doesn't tolerate inconsistent timeliness (this probably goes for 9/10 dads, no?) and they are always on time or they call. You really can't ask for anything more when it comes to pool services.

***STAY AWAY*** Zero problems until we used this company…read more Requested basic chemical maintenance & install new part to our filter. Had to call them to come back 4 more times to fix things they botched every time they were here. Nobody spoke English. Never on time. No call & no show twice after agreeing on a set schedule. Lost money using this company. We've since switched to a real company & had amazing service & zero issues! If you want a clueless company who can't take care of a puddle, is non responsive & completely incompetent- these fools are for you!!! Only competent person in that whole company was the receptionist, 10/10. The rest of the company doesn't even deserve one star.

Originally went to Naso because of his stellar reviews. Spoke on the phone and was very impressed…read morewith Ed. Booked a pool opening, paid in advance, and was looking for valet service as well. However, we simply did not click. What started as a miscommunication on the timing of his visit to open the pool, moved on to Ed accusing me of being passive aggressive in my communication (which he does not tolerate), and ended up with Ed accusing me of defrauding Naso Pools, by not checking a box on his webform. My feeling was that it was not a big deal he would charge me for all services rendered. He had my card data. Very odd escalation.....I was good until the defrauding comment came up. After out back and forth, we agreed that we would not be a good mix, agreed that we would go our own ways, with Naso refunding the thousand dollar plus payment I had made in advance. Almost a month later and no refund in sight, and have filed a dispute with Bank of America. I have no clue about the quality of his service, was fine with moving on, but I am not happy about having to have to dispute the charge. May take a month or two but I will get the money back, but that does not change someone trying to charge you for services never provided. Read Ed's counter; lots of analysis for calling just to find out if he was going to show. His planner that Naso specified an all day appointment, no other communication, no prior visit to confirm the scope of work. I see no problem asking for a clarification. Upon him informing me I missef a box, I told him repeatedly charge me for all required serices....and that the opening might identify other work which may need to be performed. I do nor understand why that's a big deal. Certainly not defrauding someone. We have found a great pool service company that's will to just bill me for services rendered. No stress no unnecessary bs. Ed's review gets personal, sticking to facts Mr Naso is taking money for services he did not render. Draw your own conclusions.

Ed and his team are nothing less than awesome! Extremely professional, knowledgeable, and honest!…read more The pool was neglected by the previous owner, Naso Pool came by and brought the swamp that was there back to life, turning it into a beautiful oasis once again with phenomenal turn around time with full integrity. Honestly, if I can give more than 10 stars, I would! I highly recommend Naso for all your pool needs.

Everything we need for the pool, from installation, replacing equipment, to the latest technology…read moreup to weekly cleaning and maintainance, Elite Pools has kept us running throughout the extended summer.

After the winter we were getting ready to open the pool and equipment. We realized that the wires…read morewere corroded and the heater would not turn on. I called my home warranty company who put me in touch with this company. A young man came out and told me mice ate the wires and it happens all the time. He said he would contact my warranty company for approval.... THEY DENIED THE CLAIM!!! He was quite confused as to why they would do that after they just approved the same issue with another customer. I was so upset to say the least. I was home alone with my children and granddaughter and started crying. My husband was deployed and I was at my wits end!! He was so kind and told me not to worry. He said he would order parts and get in touch with me. Well, I never heard from him again. This past week with the heatwave we were having, we started spending time by the pool. I went to check the salt level and while I was down there I thought I would look and see what the mice did. SHOCKING TO ME, EVERYTHING WAS PERFECT!!! ALL NEW WIRES, NO MICE !!! I was stunned. I guess he came and fixed everything for me at no charge. I have never in my life had someone I never met or had his company do any work for me be that kind. I have not even had a chance to call and thank him yet, I wanted to do this review of this company and of a great human first!!! I highly recommend this company. They are simply outstanding in every aspect!! Thank you so much for what you did for me!! If I could give 10 stars, I would!

B & B did a great job winterizing my pool lines. This is my 3rd season using B & B for my closing…read more The Service Tech; Milton was very experienced and went over the process step by step with me. He did a very good job. I would highly recommend B &U B for your pool needs. Scheduling accommodated my needs which was a plus.

Drew and the team at B&B couldn't have better to work with to renovate an existing pool, surround…read morehardscape and landscape. They transformed the look of the pool, and patio form plan and closed in to a tranquil and spacious area to enjoy either in or out of the pool. All our questions questions were answered through the process including many we didn't alway now to ask. We replaced an old spa in the process as well and Victoria was great to work with in finding the right fit for our needs and planned location. Whole heartedly recommend working with B&B, the entire experience and final product have been worth the investment.