All good very nice job the quality was excellent value was great for what the did! Looks like a…read morebrand new pool if we need we would call them again thanks for your service and time

We just wrapped up construction of our Pool Boss pool (still need the finishing touches surrounding…read moreit completed) but can't wait to use it this Summer. The entire team at Pool Boss was a pleasure to work with and I appreciated the seamless way they navigated every aspect of our project from Design to Construction to Service. We partnered with their preferred vendors (Corbo Electric, Diorio Plumbing and DePascale Hardscaping) which made the whole experience that much easier! We didn't have to be the middle man and never stressed about communication between the crews. Highly recco this whole team!

Erik is a true professional at his craft. We have an annual white glove contract with Erik and we…read morehave been exceptionally pleased with the work he has done for us. He takes care of our hot tub as well as recently opened up our pool for the season. He is responsive, easy to get a hold of, takes pictures of all his work, and thoroughly explains what he is going to do before he actually does it which is very helpful to homeowners. Communications is the key to all relationships and Erik definitely meets our high expectations. Erik has come up with several creative ideas for solutions we have been looking for and we truly trust that he has our best interests at heart. We would recommend Erik and his team to anyone who is looking for a professional spa and pool manager that will take care of all of your maintenance needs. You will not be disappointed working with Erik.

I've been working with Eric for about a year and a half now, and I even have his first review to…read moreshow how our relationship started. Eric is experienced and generally knows what he's doing. His pricing is also more competitive than most. However, actually getting consistent service from him has been a challenge. Our communication has been rocky from the start, largely because Eric is extremely unorganized. He's often messy with scheduling, and there have been multiple times when we agreed on a visit to a property, and he simply didn't show up--without any notice, and with no response to calls or texts. Another major issue is his temperament. He has a short fuse, and when he believes he's right, he resorts to aggressive language and constant cursing. Even when I prove him wrong and he briefly apologizes, the same behavior returns the next day. I've continued giving Eric business out of patience and understanding for his situation. I've kept him busy and even referred multiple clients to him, which brought him more work. But the last incident was the final straw. He failed to show up at my personal home for four consecutive weeks, despite our agreement for weekly visits every Thursday. As a result, I and my guests couldn't use the pool and hot tub multiple times. He promised to come the following day (Friday), apologized, and then still didn't show up. The final time I followed up, he replied with, "No, we are clearly not coming in the rain. Seriously?" -- without even a proper notice or attempt to reschedule. This level of unreliability and disrespect is unacceptable, especially after all the work and referrals I've given him. I've been patient long enough, but I can no longer tolerate this kind of behavior.

very helpful and patient large inventory of parts and…read morechemicals and knowledgeable help to get you through your DIY repairs

Great customer service, knowledgeable and reliable. I trust the information they provide.read more

Our old pool heater wasn't working. I was in the store getting chemicals and asked if they could…read moresend someone out to take a look. They were able to come the same day! Unfortunately, the heater was too old to fix. I was given an estimate for a replacement and they were able to install it the very next day. Their crews are very knowledgeable, friendly and neat. Super quick turnaround in the middle of summer is completely unexpected but greatly appreciated. Highly recommend!

I give them one star because they actually showed up so once in a while.I gave them one star…read morebecause they actually showed up once in a while.I've scheduled pool closings for the last three years and they've never showed up on time. This year they were supposed to show up on a Saturday they canceled promised without a hitch to come on Wednesday no one showed up they never called. Promise to come today Saturday no one called no one showed up and now they're closed.Promise to come today Saturday no one called no one showed up and now they're closed. I really shouldn't have even given them one store I'm being gracious

After consulting with Tri-State Pools regarding the different finishes, we went with the Diamond…read moreBrite finish and new tiles. They helped us pick out a nice combination. They did a great job resurfacing our in-ground gunite pool! Very happy with the results!

Pool renovation couldn't have gone any better and yes you get what you pay for! The Schneiders and…read moretheir team were so professional throughout the entire process. They were recommended to us by a friend and we thank our friends regularly. I highly recommend Tri-State Pools.

have used this company for a couple of seasons now and we have been very satisfied with the quality…read moreof service

Ps. if you are in NJ never give a contractor more than 1/3 for deposit!…read more Payment terms should follow New Jersey state law: * No more than 1/3 deposit is permitted upfront. "In accordance with New Jersey state law (NJ Administrative Code § 13:45A-16.2), no more than one-third (1/3) of the total contract price may be requested or accepted as a deposit prior to the commencement of work."

left 3 messages to call me back for inground pool opening and closing information ,No return call…read more Fairfield

There are so many pools in Fairfield you would think they would stock everything…read more. Every time I go for a part or something else they never have it it's my first go to place and then I have to go 10 minutes out of my way to Monarch which has everything you need .. go there first you will save a lot of time.. I think they are more interested in opening and closing pools they servicing them .. it's to bad and Please get someone in the store that knows something about pools. I asked about a Vacuum. Her answer Oh I don't know. I asked about some parts. Oh I don't know. It's nice you opened a store close by But come on stock the place and get Good help..

Great local spot for all the pool and spa needs. Have been coming here many years. Prices are…read moredecent and the staff is very helpful. Always have parts we need for the pool filter on hand and a great selection of everything pool related.

How is this place still in business??! It must be the markups on the poor quality products, mixed…read morewith the expensive contracts they get for outright poor jobs they do. I gave this business thousands- all regrettable life lessons learned. They lie to you. Sleaze their way into you paying up, with them delivering wrong information and extremely poor work. They even lied they showed up to my house, when cameras show no one in sight for hours. I did pool liner with them: started coming off and they blamed anything they possibly can (water itself, the liner they themselves installed, and, the funniest one, the last installer which was them). When they ask you who did the last work- say a competing business or you forgot, and watch how quickly they point out all the wrong things done even they're the ones that did it. Their warranty is bogus but they're smart about avoiding any actually quality work and follow up. Schedule will keep extending. Dates will keep changing. People will show up for 30-45 min and scam you. They'll make problems much bigger so they can come back and take more money. They don't believe your photos, videos, or what you are seeing in your own home. They always follow their made-up delusions. The people who make the decisions and you give your money mostly to are not the people who do the job, nor do they show up to see anything. You'll find an extremely rude, unprofessional, and liar of a person named Darlene working you through the phone. The mostly behind the curtain guy is Dan- he will talk his 30 years of experience with you to get you to believe, and of course take your money. You will lose your money. You will face more problems in your pool and system than you started with. You will be lied to. You will regret your decision to worth with these slimy people. Go elsewhere. Do it yourself. Order online. Anything but conduct business with this company of liars and deceivers. You work hard, so take it easy and give your money and time to a more deserving business. Monarch is not it.

Just - ah. Nothing great and had nothing that I needed for my spa, so just ah. Why advertise what…read moreyou do t have? Nice people, but again - just did not have what I needed after I was told they did have it.

Just wanted to give a shout out to Mike and his team at Leslie's Pool in Pequannock, NJ. Mike and…read moreteam are extremely knowledgeable in their craft and always willing to bend over backwards to help me meet my pool needs. They're always supporting my purchases with discounts available on a national basis as well as rewards based. Thanks Mike and team, see you for my pool needs soon! Dave H.