I had a great experience with Securimax. Jack came to my home for a free consultation. He…read moreimmediately pointed out that the doors and locks in my house were wired for a security system but the previous company did not even use it! Jack was very knowledgable and listened to my concerns and the type of system I wanted. You can tell he's been in the business a long time. He was able to work with me to set up a great system within my budget. It feels good to know I can take a short drive and talk face-to-face to the friendly people at the Securimax office if any issues pop up. Donna was particularly helpful in getting my notifications set up just right. Highly recommend!

Had to call three times to fix a simple issue on the cameras and display if the app wasn't so…read morecomplicated we would have to be calling all the time

Exceptional Service! Above and Beyond!…read more As a single mom, I didn't realize how much of my energy was spent worrying about the safety of our home. Once my ADT security system was installed, I experienced a whole new level of peace of mind! The team was absolutely amazing! They went above and beyond with their professionalism, attention to detail, and genuine care throughout the entire installation. Angel, our technician, was wonderful and made learning the system feel effortless. The cameras are incredible! Crystal-clear picture quality, beautiful full-color imaging, and a system that's incredibly easy to use. I can see everything so clearly, day and night! And for only $75 a month, the security, comfort, and peace of mind are an incredible value.. Highly recommend!

DT Security's Danny and his installer Angel are excellent. We'd been with ADT/Brinks for 37 years…read more Our current system had been hard wired into the home we built in 2002. Its notices went out on a landline via Spectrum. Spectrum was out so much lately, (actually constantly), our system kept notifying that it'd lost communication waking us every morning between 3 and 5 am. We did not know dropped communication was the error. ADT did not know what the error code was. We attempted to resolve the issue over a 2-3 week period with ADT, including a 45 troubleshooting time after pushing ADT's AI to get a human tech. The tech could not even find what our error code meant. He could not resolve the issue, but wanted to install a new system with all new equipment. A second ADT tech the next day had me show a pic of our control panel and she immediately looked up the error code and it was dropped communication. She too wanted to take everything out of our system and start over. The estimates for two ADT sources were off by several hundred dollars. I was told the less expensive one was not correct even though it had a price guarantee until August 28. I was fed up. I went to AI. It said pull the AC plug on the system, it tends to hang on to error cords. Thank you! That stopped the beeps. We went through one more episode with corporate ADT and ended more frustrated. I looked for top home security system installers in the Bastrop area and DT Security (Round Rock) was on top in Yelp. I called and instantly reached Danny. He took us through their whole process, including taking advantage of the well installed original sensors. We reviewed Danny's contract. Our system would still use ADT (DT Security is a licensed ADT installer). The very next afternoon DT Security's installer Angel, upgraded our system to cellular, attached all the trip circuits we had, added new equipment when necessary and was done in 3.35 hours with everything working perfectly. Angel first met with my wife Chris and I, explaining everything in detail he was going to do. He was very considerate of our time and kept us informed through out the install. This morning I had a question and sent Danny an email. He called me within an hour and walked me through something I'd missed. So no 30 minute holds on the phone, no AI to negotiate with, no being passed from tech to tech, just good solid "local" services. After dealing with ADT for weeks, this was certainly a breath of fresh air and excellent service. This was a strong reminder to deal locally.

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

I needed help with installing wired outdoor cameras from Ring. Matt came by, assessed the house,…read morerecommended to use the battery cameras with solar instead, walked me through what would need to be done and where to install the cameras for optimal coverage. He was very honest and said that this is something I would be able to do myself. Didn't charge me a dime! Feels like this is one of the few honest businesses left out here. Would absolutely use them again for any smart home solution needs in the future.

Really great experience (from start to finish) working with this family-owned company! When I say…read morefamily-owned, I mean that Mary, her husband, and their son will come to your house to install your new system. That level of family-owned. First and foremost, Mary has fantastic communication. When I initially sent my quote request, she responded quickly and thoroughly. Throughout the process, I had multiple questions (new to this), and she took the time to carefully reply to each question via email. This level of responsiveness is super important to me especially when it's a field I'm not knowledgeable in. There are a lot of moving parts when alarming a house and it was important that I understood exactly what we were getting. Her team did a great job installing our new security system. Everyone was very nice and professional. They took the time to explain everything and asked our input (regarding placement, etc.) whenever necessary. Mary carefully went through everything in the app to get me set up and familiar with the interface. They were also very respectful of our home -- offering to either remove shoes or put on their own shoe covers (we're a shoe-free household with small children so this is important to us). I also really appreciated how customizable everything was. There are so many different options that are offered with the security system (including a lot of automation like locking doors and controlling lights, etc. that we weren't actually interested in). If you're a newbie like me, I'll break down the basic security options. It helps to have some understanding of what's available before you get started. I was a little overwhelmed but Mary was helpful in answering my questions. Anyway, you've got a keypad that controls your alarm system (arm/disarm). You can do that via app (even if not home) or key fob. Then you've got your various sensors. Obviously, the door open sensors are a must. They'll trigger the alarm if someone opens the door (when armed) and is unable to enter the proper disarm code. Then you've got the option of installing window open sensors. There are also glass break sensors (generally, one per small room or two for large rooms) that will notify you if a glass break is detected (or if house is armed, set off the alarm). Finally, you've got motion sensors (these are automatically turned off when you arm your system in stay mode versus away). Assuming you'll wire the doors, you need to decide if you want glass breaks and if so, whether they will cover full home or just most vulnerable areas; if you want window sensors and if so, on all or some windows (might depend on your window type and vulnerability to window being manually opened and whether glass breaks might be sufficient); and whether you want motion sensors and which areas you want them to cover. I'd recommend doing some preliminary research/planning on how these tools might fit your home and what coverage is necessary versus overkill. It depends on your layout, etc. Next, you've got cameras. They offer WiFi-based cameras (operated through alarm.com) and standard wired cameras. Video doorbells too. We replaced our Ring with their doorbell cam to centralize our camera controls. You can have everything controlled through the alarm.com app for convenience. The app is great -- very user-friendly. Anyway, there are a lot of other options available as well that I didn't even delve into. Thought I'd share the basics to get you started. Don't hesitate to use this company! They offer free in-person consultations and fantastic service -- professional, friendly, knowledgeable, and responsive. Oh and their rates seem reasonable and competitive. Very pleased with this experience as well as our new alarm system! BIG THANK YOU!

We contacted Security Consultant Pros about purchasing cameras for our property as well as several…read moreother companies. We chose Security Consultant Pros because we felt really comfortable dealing with a smaller family owned company. They were extremely knowledgeable, professional and a very quick install. They walked us through how to operate and use the system and made sure we were comfortable with everything before they finished. We contacted them later about an issue we had with the system and they immediately helped us over the phone on what we needed to do to correct the problem. All in all, it was a very pleasant experience and we know that they are only a phone call away for any help that we may need. Thank you Security Consultant Pros for a job well done.

I've been with Central Security for almost a year now and my experience has been great. I waited a…read morewhile to write this review, because I wanted to makes sure the customer service was just as great if I ever had an issue. I found Central Security on Yelp. Patrick answered when I called for service. It was down to Central Security and another home security company. Patrick explained everything to me and answered all of my questions. I was very appreciative of this because this was my first time owning a home security alarm system. I really love that since this would be my first time, there's no contact. I love that they believe in earning your business instead of being nice upfront and then not having to work to keep your business, because you're trapped in a contract. I signed up with Central Security and paid for my equipment upfront and my cameras. I just pay monthly for the active monitoring. One time after I was approached by another company a few momths after I been with Central Security, I called Patrick and let him know and he let me know he value my business and gave me a fair renegotiation on my monthly fee. The next month I bought another camera and has then install it. I'm also happy to report that the alarm does work I had a false alarm when I was away in away on a windy night and the wind push a an unlocked door open. The police ended showing up and the security center did call. Unfortunately I was sleeping at the time, but it was reassuring to know that the system really does work! I highly recommend Central Security. I've had excellent service, when they came to install the system they were punctual professional and fairly quick. This is the best deal in town with the fairest prices!

very prompt and courteous , excellent company Brandon and…read moreBenay are always helpful when we've had questions or issues.

Very communicative and quickly assisted with the issue after understanding how the ethernet wires…read morewere impacted

Transparent, honest, and focused at every step of the project. At one point there was a 12-inch gap…read moreto crawl through in our attic - he navigated it without reservation. All wires hidden properly, cameras installed securely, and adjusted perfectly. Great value for all the hard work and high quality craftsmanship he puts into the install. We had 5 cameras mounted on our soffit. The soffit was on the second story, but the building height is equivalent to three stories. Hundreds of feet of wiring and cabling later - our home now has almost 360 degrees of coverage. Good peace of mind from the cameras, and good peace of mind from his installation. Thanks sir!

Chris was the best! Answered my service request quickly. I had outside cameras and chandelier…read moreinstalled. Multiple outlets installed. Service was done efficiently. I highly recommend Chris at Max electric. Will definitely call them back for further electrical needs.

Max electrical Services responded quickly and came the same day I requested help. My fridge had…read morelost power, along with several other plugs and another electrician couldn't fix it. Chris and Mason came to the door and spent a couple hours figuring out the problem that had stumped that other electrician. My house is old and some things done by previous owners were problematic like having that circuit powered by two breakers. They fixed that problem, fixed the outlets and installed a new breaker. They were very pleasant to deal with and they even brought treats for my dog. Will definitely call them going forward for all my electrical needs. Five stars!

Update: True Protection is a separate company from Brinks…read more True Protection is top notch in customer service and will set you up properly and resolve any problems. You won't find a more helpful, personable group of folks to work with. However, Brinks is an awful company. We paid way too much for Brinks monitoring and equipment. 5 stars for True Protection; 0 stars for Brinks. Ask True Protection to not use Brinks for monitoring your system.

Updated: the system is broken AGAIN, had a technician no call no show today…read more They remain garbage Absolutely a nightmare from start to finish. The initial sales call went super well, they got out to replace our vivint system within a week which is where the problems started. It took them no less than EIGHT TRIPS to finally get the initial install finished, and each tech they sent badmouthed the work done by the other techs, and management was utterly clueless and absolutely incompetent. The install work was incredibly sloppy, and we had to have painters out to repair all teh damage they did to our walls. They used a weird hodge podge of equipment and software, and we remain deeply unsatisfied. AVOID like the plague.

Been with Central for 11 months now. They have been great. They had the best price. We had the…read moreoption of paying for our equipment up front or signing a contract to spread the cost of the equipment out over 1,2, or 3 years. We chose to pay up front and have monthly monitoring with no contract. We had an issue with the display on our keypad, the display died. They came out and replaced no questions asked, no hassles. We talked with several companies, some very straight forward some, not som much. In the end, we chose Central because they had the lowest price overall. They have the least expensive monitoring monthly fee I was able to find

I will start by saying that it was an amazing experience all around. Brandon came to our house in a…read moretimely manner. He is extremely knowledgeable, professional and all around a great gentleman. The customer service was incredible, after doing the installation he even downloaded the App to my iPad and configured it for my easy use. He went above and beyond my expectations, I highly recommend Avenger Security - Central Security for your home needs.

Technology has changed a lot, and fast, and the alarm/surveillance/security industry is no…read moreexception. Our original pub became a Dyezz customer in 2013 and they have kept us abreast of the latest innovations at our second location since it opened in 2017. We recently completed a significant camera and alarm system update and the results are splendid. The security cameras are much sharper, have great infra-red response at night, and now zoom, remote access is fast and simple, and alarm monitoring and notifications are safe, secure and reliable. A recent service call (rare) was dispatched and handled quickly and the technician took time to explain all possible causes for an error condition and what he had done to ensure it was resolved. We remain happy customers after more than 10 years, and are happy to recommend Dyezz to anyone who needs alarm or surveillance/security services.

Westley Mayhew is the absolute best! He came to our place and was extremely helpful with breaking…read moredown and explaining our security system. We just moved in and had no idea how to use it, and he was so thorough, attentive, and provided great options for us to consider. Big thank you, Westley!