This company has been awesome. They have assisted at two of…read moremy offices with the fixing of a crashed hard drive/computer and setting up a new network/system. Very responsive, tech savvy and with great customer service. They have been to my office and were there at the appointment time and were very professional and informative. Prices are very reasonable. On one occasion I went to their office just before they were closing with a laptop with a non-working screen. Eric started working on it at that time in front of me and was able to get it working with a small fix. He handed it back to me and did not even charge me for his time/service. I highly recommend them.

My Mac Book Pro would start up for a second then shut down, I figured it was a battery issue and I…read moredid not want to take it into Apple or Best Buy or those big box stores. I found Kinetisys on Yelp. Fixed my laptop quickly and works great now! Pricing was very affordable and location was convenient.

Troubleshooting expertise is unparalleled.. fixed my…read moretroubles in about 7 minutes...and for free! Would return for additional computer work in a heartbeat.

Kevin is really responsive and knowledgeable when I reached out to him with assistance on Chromebox…read moreand Mac Mini. I was able to schedule a consultation right away, and he came back to me with a detailed diagnosis of the issues. I appreciate his service and will reach out to him again if I experience more issues in the future!

I love Knight Office Solutions! We are a small non-profit business with two of their multifunction…read moreunits and we have had a great experience with them. The process of getting our old machines sent back, new machines delivered, and set up was so easy! We rarely place service calls for malfunction issues. The Ricoh/Lanier units have not physically malfunctioned yet and we have had them for 2 years. We use Macs in our office and only once we had a software/driver malfunction that was quickly resolved by our tech. When we do place service calls it is in regards to instructions for users or trouble shooting specific paper settings or print jobs. Bobby our tech is very patient with us and always timely addresses our questions. Our old Xerox machines were terrible and required service every month and still had no improvements after the services and software updates etc... Our old company also had a (not hidden but extremely tiny fine print) price increase of up to 12% annually on their lease agreement which they increasingly applied each year into our 5 year agreement in addition to pricey print overages paid quarterly. Ralph, our sales contact at Knight in Austin, TX was great at customizing a contract that works for us. We knew what we needed, asked for it, and Ralph made it happen. Service and copier supplies are all included. We know exactly what to expect each month and our counts are accurately estimated. We also had many specific requests that they were able to accommodate in our new contract. Ralph told me from the very beginning that Knight was the best and I did not believe him. After spending much time researching 4-5 additional copier companies, I finally came to the same conclusion and we have never looked back! I fully recommend giving Knight Office Solutions a try.

The best. Period. They pay attention to detail…read more They show up on time. They are clean and organized. They are incredibly knowledgeable. I've gone through a few different vendors for audio/video work, and I have finally found my go to vendor that I'll use forever. Definitely contact this firm, you won't be let down.

I moved to town June 2021. I asked three places to install my theatre. I won't name the other two…read morebut they wouldn't get back to me in a timely manner and they had jobs pushing out their commitment to 9 months. At least one place told me I wasn't a "high dollar thus as valued customer". I remember those places, always. I called Empire and within 5 days they had a wonderful gentleman come over and give me an estimate. Side note, all stereo places prefer you buy their equipment before they install it. Empire did all my installation needs within one month and didn't complain that I only bought cheap ceiling speakers. The whole job was on par for pricing and the amount of work was well done and quick. Finally, I have Control4 so they were able to automate my theatre experience. I have had one issue, my router went down and for some reason the receiver I bought in NC lost it's IP information. While I had to pay for the service call, Empire had someone out within 4 days and not only was it fixed within 10 minutes, the installer showed me how to fix it! In summary, if you want good AV (Audio / Video) equipment and installation for your home in a timely manner, reasonable prices, and by good people, give these guys a shout. You'll be very happy you did.

We called Capital Signal Works when we experienced trouble setting up our phone and internet…read moreservice in our office. What was a headache for us was a normal Tuesday for them! Call these gents for great service, troubleshooting, and anything phone and internet related! They will get you squared away and back to work! We searched around, and Austin and and Chris provided excellent services rendered for a fair price to boot! Best in Austin!

They did an awesome job and worked with us to figure out exactly how our doors and networking…read moreneeded to be set up and configured for our office. They were timely, labeled everything cleanly, and were super helpful!

Technick Enterprises has been our security company since we moved to Austin almost four years ago…read more Their prices are more than competitive and their service is first-rate. I like the fact that they are a relatively small local company, because that means that customers get excellent personal attention to their individual situations. I also like the fact that, unlike many of the large national security companies, you are not presented with and required to sign one of those long contacts with often deceptive small print. The people at Technick are straight-shooters. I trust them with the security of my home, and I cannot recommend them too highly.

I called up Technik Enterprises for my security system because I love buying local! This company…read moredelivered more than I bargained for when I called them! I wanted some hard wired security cameras since WiFi seems to always be spotty these days. They not only gave me great quality cameras that I can view from my TV, I can also view them remotely from my phone. This company also installed a really cool alarm panel that displays my photos when not in use, a keyless entry lock on my front door, and I can remotely open and close my garage door.. I'm gonna ask them back soon for the carbon monoxide detector since we have a fire place, hopefully a sensor on my driveway to tell me when someone passes it, and connect my monitoring system to my irrigation system and my outdoor lights to make them remote as well. So impressed by what this company and its owner can do and how professional they are on the phone and on the job!!

I am a super fan of Virtualware Solutions. I needed some web development support very quickly…read more Ricardo responded to me immediately, jumped on the phone, and got me the support I needed within a couple of hours. Gisela was absolutely wonderful to work with on the actual project. She jumped on the work very quickly and had it done by the end of the day. They helped me meet my deadline and the site looked great. They are affordable, do a high-quality job, and are great to collaborate with. Thank you, Ricardo and Gisela. I look forward to continuing to work with you!

Ricardo is super knowledgeable! I've met with him several times to discuss potential changes to the…read moreway my firm handles our tech side. In addition, we've discussed potential business ventures for a case management software and how we could go about that. If you need technical solutions, look no further than Ricardo with Virtualware Solutions.

Kernan was friendly, professional and obviously very knowledgeable. He took extra effort to make…read moresure I was well informed as to the status of the repair along the way and even after I left with a repaired computer he took the time to send information that was helpful.