We needed to recover data from 2 drives on my wife's work from home PC after the SSD card wouldn't…read moreallow the PC to boot up. Tom did a fantastic job of recovering all of the data from both drives. He kept us up-to-date on progress. Checked with us to verify that what he was seeing was the data my wife needed. He even tried some things after he had recovered the data to see if he could figure out why her PC might not be booting. Tom is professional, knowledgeable and prompt. He told us what he was hoped to do and then he did it. Tom absolutely went above and beyond for my wife and I at a time she was extremely stressed out about the situation. I recommend him 100% and would not hesitate to use his services again. 5 stars for sure!!!! Thanks Tom!!!!

If you are needing a hard drive/HDD recovered, Tom/IT Data Recovery is the place to go…read more On Saturday 01/07, my 4TB WD HDD with 8 years worth of videos and photos wonked out. Most importantly, I had almost 1TB of honeymoon photos and videos that hadn't been backed up. I googled "hard drive recovery Austin," which led me to Tom at IT Data Recovery! After reading his (well-deserved) glowing reviews on Yelp & Google, I reached out to Tom around 11:45PM via Yelp to provide full details of the situation. To my amazement, Tom responded back at 12:15AM and let me know to call in the morning. I was grateful for Tom's speedy and accommodating response since Google showed that his business is closed on Saturdays and Sundays. On Sunday 01/08, Tom & I spoke on the phone. He was honest and upfront with the pricing, provided realistic expectations of what ITDR can do, gave us the go-ahead to drop off the HDD at his office, and provided detailed guidance on how to find the office. I also had a lot of questions that Tom was more than patient enough to answer! The drop-off took no more than 10 minutes. Tom asked us which folders in the HDD were a priority (in case it crashed mid-cloning). For me - it was the Honeymoon and Hawaii folders; everything else was second priority. Throughout the following week, Tom provided progress updates via phone & e-mail. As an anxious person, it was reassuring that he was super communicative! Tom also shared with us a recovery agreement to sign via e-mail. On Monday 01/16, Tom let us know that he was able to recover perfect copies of the Hawaii & Honeymoon videos and 99.9%+ of the sectors after the repairs and multi-pass cloning. On Wednesday 01/18 (10 days after drop-off), we picked up our recovered data. Tom placed them in a 5TB portable USB drive that was compatible for both Mac and PC. Tom reminded us to make copies of the backup and let us know that ITDR has the data backed up for 30 days in case something went wrong after pick up (e.g., if it was dropped or mishap with the transfer process). If you are uncomfortable with that, you can also let him know via e-mail to wipe the data earlier. Payment was quick and easy, and Tom sent us a receipt via e-mail afterwards. Overall, everything from beginning to end was super professional and efficient. I highly recommend Tom & ITDR!

Flashback Data rescued my lost photography files when others quoted crazy prices. Local,…read moreprofessional, and half the cost of competitors. Their techs recovered EVERYTHING - even manually rebuilding damaged data. The online portal kept me updated throughout. Absolute lifesavers for any data emergency!

This company was recommended by a friend in the IT world. The $30 1TB flash drive I bought off…read moreamazon stopped working one day. I took it here to see if it could be fixed and if not could I recover any data from it. The answer was not what I was hoping for, but the evaluation was done quickly and the customer service was excellent. He was able to take my flash drive apart and found it was NOT 1TB. There were other things wring as well. I was not charged anything since he could not recover any data. I hope you never need this service, but if you do, i recommend this place. Also, never buy a cheap flash drive off Amazon.

Before: panic. After: relief…read more Thank you saving my business files. Could've been a disaster otherwise. A negative point: the price ended up being higher than I expected.

I'm very pleased with the recovery of 10 years of photos from my dead phone. The 15-minute talk…read morewith an employee about the process, cost, and security measures was informative and reassuring, and it gave me contact information to use when I had trouble downloading a metadata file before the file with photos was sent. Many thanks to George Pavel for his help with the download as well as in the 15-minute meeting. I recommend the company and will use them again if I haven't adequately learned my lesson about backups.

Like most people, I imagine, I was both hopeful and a little frantic when I started explaining my…read moresituation to Brent at File Savers. In my case it was my son's flash drive, containing key work files, that he had inadvertently reconfigured for a gaming device, thus making it unreadable on a PC. Unlike the other services I had called Brent said that he would call back within 30 minutes with instructions, and that the final cost would be around $100 (final cost was $99). Over the next 2 hours Brent patiently walked me through his remote procedure, unfazed by the fact that he had to work around my PC configuration, and unperturbed when my labtop died because it ran out of charge. At the end all the files were recovered. And though some were unusable because they were overwritten the very fact that some they were recoverable greatly lifted my mood. No miracles were promised, instead I received an efficient, cost effective solution delivered in a jovial and totally professional manner. Thank you Brent for what I hope will be our only encounter. PS I should mention that all of this occurred on a Saturday evening, well outside of "normal " business hours.

From the owner: Hard Drive Data Recovery, External hard drive data recovery, SSD data recovery, flash drive data…read morerecovery, camera card data recovery, phone data recovery, RAID data recovery.

I contacted this company to come and run cat6a and cat6 for some network gear and PoE cameras. I am…read morevery happy with the results and will most definitely be contacting them again for any next work i need done. The work was exactly what I asked for and the final result is very clean.

Fusion saved me a ton of time and effort by racking and configuring my UDM Pro, PoE switch and…read moreinstalling APs throughout. Everything worked perfectly. I will rehire them for future work.

I contacted SDR Service as I accidentally deleted some files off an SSD. I was initially told that…read morerecovery was not possible but then told to send it in and they might be able to get some of the data. I sent it in. I was then contacted by a different representative where we went through the same conversation to which they said they would do a "more invasive scan of the drive" to recover any data. They then proceeded to tell me it would be $1200 for the data they recovered. I cannot afford this as I am a single person business and told them to send the drive back. They asked what I could afford and accepted $500 for the data recovery. This part was great. At least I was able to get some data recovered. However, the drive that they sent back no longer boots ups. I STILL HAD DATA ON THAT DRIVE THAT WAS NOT DELETED THAT I NEED !!!!! I can no longer access any of my other business files that were not affected by my earlier mistake. I have attempted to contact them twice now over the last two weeks and they will not email or call me back despite speaking with a representative that says they will. Since they recovered some of the data I asked for that is great but since they have decided to not answer why I can no longer access the rest of my data they get a this review. Be prepared for them to ransom your files back to you as they would not state a price when I contacted them initially and I hope you can back up everything else on your drives before sending it as you can expect them to nuke the drive they send.

I took my Dell Latitude to Secure Data Recovery after it crashed and another repair company said…read morethat the laptop was not worth repairing and that they could not recover any data from the hard-drive. Data recovery costs are fairly high from any company, but Secure Data Recover does have different pricing based on urgency. I went with the slowest, and least costly. Fortunately, all my data was recovered. After my laptop was returned, I found out that the motherboard on my laptop had failed and was likely the root cause of my issues. It is possible that I could have simply replaced the motherboard and been able to recover the drive and my data without professional recovery costs.

I was referred to this company, since the first place I went to was not able to recover the…read morecontents of our old external hard drive, which was toast. Kevin was able to recover 90% of the data, consisting of old family photos. Great work and the turnaround time was very reasonable. Just take in a new hard drive and the cost is doable. Thank you again!

Kevin is excellent - he is communicative and professional, setting expectations clearly both on his…read moreprocess and pricing, and immediately responds to texts or emails. More importantly - he gets results! Hopefully I never have an issue with data storage in the future, but if I do, Data Recovery San Antonio will be my first call.

So we have made it thru the week and we should expect a calm and relaxing weekend…read more Let me try to make it just a bit better. Share this page on your Facebook and should one of your friends contact me for a solution and mention you as who referred them to me. Your issue will be fixed when you have an issue at cost. Yeap..you only pay for the software or hardware and the service is free.

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They are impossible to reach by phone. I have called them half a dozen times and have never been…read moreable to get a hold of them after waiting forever on hold. Perhaps they provide a good service, perhaps not. I wouldn't know either way as it's too difficult to actually reach a person to ask questions from. There are three different options to choose from in the main menu. I tried all three a couple of different times. I'd recommend you don't bother.

Eric did such a great job at my house. My home had no ethernet wiring and I wanted to wire up a…read morebunch of POE cameras and also provide 10GBE to ethernet jacks upstairs and in my office as well as add 2 10GBE APs for my ubiquiti setup. Eric's quote was reasonable, well thought out and easy to understand. Of the 4 bids I requested, Wire Genie came in the middle in price but Eric was heads and above in his consideration and scoping of the task whereas many other installers seemed to be guestimating effort. Eric had a number of helpful suggestions both from camera positioning to running lines for future use and he did a phenomenal job on running a POE Doorbell camera behind brickwork and only needing one access cut that, at his suggestion, we put a 2-outlet blank faceplate over for future access/maintenance if needed. All cables were carefully labeled and terminated into my server rack patch panel. Awesome work!

Eric is Wire Genie, and Wire Genie is Eric. I mention this because I don't like random contractors…read morecoming over to my house and do my best to find a trustworthy, competent professional in whatever respective field that I can contact from that point on. Eric is now that guy for me with networking. My home has never had good internet. It was built before internet was much of a thing, it's stone, has radiant barrier, outdated connections, nonstandard shape, etc. I prepped Eric for these challenges among others and told him I had very high standards. He was undeterred and we set up a consultation. Eric had to have really impressed me, as I let him drill through stone which is highly uncharacteristic of me. I now have rock solid WiFi both inside and outside my house ~600Mbps for an extended distance and constant speeds over Ethernet even faster than that. I highly recommend Eric to bring an old home up to modern technological standards.