These guys are great! Alex Hernandez is superb when it comes to taking care of us. As the…read moreAdministrative Assistant at Tucson Dermatology, I can confidentially say that this IT team definitely can handle a medical practice for employee emails, computer access, upgrading computers, and technology hardware issue support. Even from remote locations. The owner of our practice and head dermatologist Dr. Adelman has been with Frankenstein since his time as a provider in Austin Texas from 2008 up until present day 2026 in Tucson, Arizona. Alex has assisted us in our time here in Tucson, AZ remotely, and you cannot tell the difference whether it is remote or in person. Mitch at Frankenstein has helped us out remotely with ethernet dock replacement issues, and from Texas! Alex makes sure we are comfortable after every requests. They really care and take out the time to get the job done. I can vouch for these guys any day of the week!

My mom's landline was hacked three years ago. They stole the phone line and had ATT hand it over to…read morea throwaway cellular account on Verizon. They proceeded to use her phone line to apply for credit, etc. Scary, invasive and cruel. The first thing I did when I got back was have Jeremy from Frankenstein Computers help me tackle the hardware aspects of the problem. He was outstanding. I recently needed his help again with an entirely different problem and he solved problems with ease, in no time flat. Worth every dollar.

Great messaging response time, fast availability and great service. Thank you!read more

Fixed Computer and answered all my questions. Even helped me with my cell phone problems.read more

I called them a few months ago to get my server fixed in the middle of my busy season. They came in…read moreafter a couple of attempts and fixed my issue. That was great. After that, I hired them for ongoing tech support and things changed. They had techs remoting in and they ended up messing my computer. After that, the account manager said I will be working with the guy that originally fixed my server , that was a nice move on their part but they did not honor their promise. I finally asked them to fix what they've created but they did not. Not a good experience with them.

Called these guys up because I needed a phone system for my business. They quickly did an…read moreassessment and gave me several options. Had to run cables because the building doesn't have as many as I needed but the work was great. They even cleaned that spider's web of a network closet for me. I was so impressed I showed interest in IT Support after the young sales rep - Jason, mentioned they have a 24 hour support and a help desk with immediate help when issues occur. I have used Barcom a few weeks and the service is phenomenal. Always live rep, quick responses and top notch techs. Thanks Barcom, your the real deal. Jason thanks for helping me out

If you own a Mac, do not... I repeat DO NOT take it to computer geeks for repair. The in house tech…read more(Reginald) doesn't know anything about them, but failed to disclose that info or recuse himself when I took my MacBook Pro in to have the hard drive replaced. I only figured it out after he returned my Mac with OS X 10.5 on it!!! Instead of returning it with what I had- MAVERICKS, he gave me an operating system from 7 years ago?!?! When I asked him about mavericks, he said he hadn't heard about that? C'mon red flags... Anyway, it actually got worse! Not only did he return my MacBook with NONE of my software, but after charging me 50$ for data recovery, I only had a folder with files from my desktop.. Hardly useful. I couldn't even open iTunes because it required the latest QuickTime, which I also didn't have any longer... To make matters worse, my MacBook shut down a few minutes after initial start up! Trying to be sure it wasn't a dead battery, I promptly plugged in the power cord and it came on. I went on trying to restore the thousands of dollars lost in files and software, but that was short lived. The next day, my laptop wouldn't even come on! Urg... I head right back to computer geeks! The lady working that day said that Reginald was out of town and asked if I could wait till Monday. Of course this was most unfortunate because I had already waited two weeks, but I had no choice. Reginald called me on Monday to say he thought it was an is sure with the 'power ribbon' and would call me back. I waited three days and he finally called me back to say 'the computer is not coming on'?!?!? HELLO, I already knew that! Anyway, he took two more days and called me back to say he had spoken to the owner and that they didn't want to fix the Mac but would refund me the 129.00 for the hard drive... Mind you I had also paid over 200.00 in labor from the inept, but at this point I just wanted the nightmare to end. I quickly headed over to the store with my receipt, but when it was time to give me my refund, Reginald realized that I had paid in cash and now said 'this changes everything'... Urg! Again, more incompetence! I asked to speak to the owner but he wasn't there, so I asked that he call me... It never happened. The next day.. Yes another day, the owner showed up and wrote a check for 130.00.... Please do NOT take ur Mac to computer geeks! I took mine in and ended up with 200.00 less in my pocket and a completely worthless machine. Reginald destroyed my MacBook Pro! I'm filing a report with the BBB and I will do everything in my power to warn as many people as possible!

This is a shady business. The guy at first was really nice and told me he'd back up my hard drive…read morefor $50, then when I went to pick it up, he insisted on cash. First he told me that he'd already shut everything down so he couldn't ring up a credit card. Then he told me if I wanted to pay by credit card, it would cost $85. He was pushy about me "going to get cash" (he said "it's just $50"), then he said that he can't charge less than $75 if it's a credit card. That sounds to me like "if I ring it up through the register, it has to be $75." I didn't ask for an under the table deal. When he quoted me $50, there was no mention that it had to be cash. I told him it wasn't right for him to change the price that much just because I'm not paying cash. He finally rang it up for $50.33 and accepted my credit card with a snotty remark.

Terrible. Quoted me one price, took my computer, then doubled the quote. I declined the estimate,…read morethen still charged me the original quote for "diagnostics and driving" without ever fixing the original basic issue. Dishonest business practice and very disappointed, not to mention, problem not fixed. Very good at telling you how many happy customers they have without taking care of the actual one they are dealing with. Do yourself a favor and find a legitimate company, not these clowns.

Rude service. Manager did not care about the issue or me. Cost was too high. He rushed me off the…read morephone when I had questions. Lousy.

I recently sent out a cost-of-repair request through the Yelp community and received a quote from…read moreFree Check Fix. The price to replace my phone screen was very competitive, so I decided to go with the service. I was really pleased with how quick and smooth the process was--the screen replacement took about an hour, and everything works perfectly. I appreciate the efficient service and fair pricing.

Michael repaired my Chromebook Plus 3 months ago and, unfortunately, my issue returned. He fixed my…read moreproblem, honored the warranty, fully explained/showed me what my issue was, and did it all for no charge. Michael is friendly, knowledgeable and honest - and you just can't get better than that. Once again. I highly recommend!