So does this sound simple to you?
Here are two document files on a flashdrive.
I'd like 15 spiral bound booklets that contain the first file and the second file (in that order), double-sided.
Well, apparently this order request is waaaaaaaaaaay beyond the capabilities of the fine folks at Copy Max because in the past 36 hours, they've managed to screw this order up in almost every conceivable way possible:
Attempt 1: Didn't include the copies of the document in the 2nd file in the booklets at all
Attempt 2: Didn't double-side the copies in the 2nd file in the booklets
Attempt 3: Didn't put the copies of file 1 top-to-bottom like one does in a booklet and as had been done successfully in Attempts 1 and 2.
Attempt 4: Finally FINALLY got it right.
Isn't handling jobs like this pretty much what this place exists to do? I mean, if I'd driven my car in there and asked them to change the oil and replace the air filter, I could maybe understand a few screw-ups. But it's called COPY Max FFS.
Did they ever seem embarrassed or apologetic for these almost comically careless errors? Nope. Did they offer to deliver the finished product of Attempt 4 over to us when done in order to lessen the sting of their crappy service even though our building is just across the street from theirs? Nope. Will we ever EVER be using these incompetent ding dongs for ANY jobs ever again, no matter how seemingly simple they might be? Um...Nope. read more