I have been using AustinTechs IT Solutions for several years now. Alex (the owner) was my Superman,…read morewhen another IT company failed to have sufficient backups that I had been paying them for years to save... Alex was able to set my company up and performs monthly "checks" and forwards them to me to reassure me that my backed up data is truly safe. Alex and his team have also helped on numerous occasions when we needed tech support for one reason or another. It's nice have him in my phone to call whenever the technology is just a little more than I can handle. Thank you Alex!

I cannot recommend AustinTechs IT Solutions enough! For IT & computer help, look no further!…read more Unfortunately, in the process of re-branding my business, I had made a complete digital mess of my email and websites. A business colleague recommended Austin Techs IT to help straighten out the issues I had created. I frantically made a phone call on a Friday at 4pm to Alex at AustinTechs and within a few hours I was receiving email and back on track. Alex was patient and very understanding of my need to get back up and running ASAP. For all future IT needs I will certainly be using AustinTechs IT Solutions. Thanks, Alex!

Thanks to Dale with BDK I'm back in business! I had an error in outlook and lost the capability to…read moreaccess my email files. I called BDK upon recommendation from another computer business in town and he patiently walked me through fixing the issue -- all over the phone. I highly recommend Dale and BDK.

My PC went haywire and I needed it fixed. I took it to BDK Computer Services and got some technical…read moreadvice on how I might be able to fix it myself, but if that didn't work I could bring it in the next day. I appreciated the technical info that Dale shared with me, I was not able to get my PC working but at least I was able to try and solve the problem myself. The next day I took my PC in and BDK Computer Services was able to take care of it and fix the problem. BDK Computer Services--they were friendly, turn around time was great, the guys are casual and relaxed and nice, the price was reasonable and Dale gave me a quick tutorial on anti-virus and malware protection. Great job guys!

I needed help with a network extender. The manufacturer,s phone support was not able to help me…read morethrough it. In about 5 minutes Alex Austin called me from Computer Services (in Texas). With great misgivings I allowed remote control of my laptop. Alex analyzed my problems and pointed out that I had 27 connections that were active on my home router. I was told (accurately) that I had no firewall on my ATT Uverse router. I believe Alex corrected all of the open network issues related to my router and my network extender. I am not an IT pro, but it seemed very logical that I needed these services. When Alex finished, I was charged $350 for his services including a 2-year support contract. As far as I can tell, he fixed everything and secured my router. It seems that this is a legitimate trustworthy company.

I hired these guys to take on the rebrand of my apparel company and felt underwhelmed by the…read moreresults. Even after consulting with us for an extended period we felt their design of our webpage was inefficient and clunky. I honestly believe, with considerable effort, my old and senile mother could make a better website.

I was having issues with my computer. I brought it to the store. They had it for one day and it…read moreworks great now. The staff was very friendly and eggar to help solve my problem being my computer is a very important part of my day. Thank you I recommend this company to anyone looking for great pricing, excellent customer service and fast turn around time.

Noah at Texas Tech Solutions is really knowledgeable and very thorough in his approach to fix…read moreproblems. I highly recommend!

Had my phone battery replaced. Although it was a Saturday around 12 o'clock the Customer service…read moretech told me to leave the phone and they would have it ready before closing. They kept me updated by text and the phone was ready as promised. I will be back as the need arises! I recommend.

This guy repaired my daughters screen but it was still having issues afterwards. I texted him about…read morethe continuing problem but he is ignoring my texts. Very disappointed.

Alan is the MVP today. Not only did he figure out my problem, he helped me set up an appt to use…read moremy apple care to solve another problem he figured out I was hesitant. But the reviews were encouraging which is why I am writing one. We did this all remotely. So didn't even spend money on gas! My 2020 MacBook Pro was crawling, I had reset the modem but didn't unplug the cables from the router and somehow that was the fix That aside, my MacBook was kind of a mess so Alan helped me organise all my files and we reclaimed a ton of space on the hard drive. He also tan a malware check (thank god no issues), and installed a fan monitor since my fans aren't working correctly. It's running like it should for the price I paid for it! So 100% you can trust Alan. If he can't fix your problem, he's definitely not going to mess anything up or take advantage of you. Good luck anyone who is reading this! And thanks Alan!

The Doctor helped me repair and migrate data from an old computer. He was extremely knowledgeable,…read morehelpful and patient.

Troubleshooting expertise is unparalleled.. fixed my…read moretroubles in about 7 minutes...and for free! Would return for additional computer work in a heartbeat.

Kevin is really responsive and knowledgeable when I reached out to him with assistance on Chromebox…read moreand Mac Mini. I was able to schedule a consultation right away, and he came back to me with a detailed diagnosis of the issues. I appreciate his service and will reach out to him again if I experience more issues in the future!

If you ever have a problem with your computer, you will be happy you called this business. I have…read morea Dell desktop and although it is relatively new, for several months I have been having problem with it just randomly shutting down. I'm out of the service contract with Dell and just felt they wouldn't be much help. I preferred someone who could look at and analyze my system. But I work from home and constantly on the computer, I really was hoping to get someone who could come out. I was able to speak to Lindsey over the phone and get an appointment for the next day. I blocked off several hours hoping to get an answer. Lindsey arrived on time and brought her own equipment. I explained my problem and right away she went to work going through some of the basics with the computer to ensure everything was working as it should be and no viruses. Once that was all finished, she did more diagnostics, letting me know everything she was doing as she was doing it. In the end, she made some adjustments that we both hoped would resolve my issue without having to replace any of the hardware. It has been only a few days since, but I would say for now my computer is running so much smoother and quieter and no issues with the computer shutting down. Again, it has only been a week, but even if I do experience the problem I was having again, at least Lindsey told me what the next step would be. This is one of those businesses you hope you never need, but if you are in need of any repairs to your computer, Lindsey is extremely knowledgeable, quick, explains everything and having someone come to you and do the work right there is well worth it.

I would give 0 if I could…read more My laptop's screen was flickering. I contacted Austin Mobile repair for help. But before looking at my laptop, Lindsey told me she was very sure it would be the screen issue. So I purchased a new screen and she replaced it. After replacing the screen, the flickering got worse. She said it was not the screen issue, the wire needed to be replaced. Then she replaced the wire and then the screen is not usable at all, it is flashing and hurting my eyes. Them she said the mother board needs to be replaced. At this moment I don't trust her anymore. If you can't fix a problem, at least do not make it worse. My laptop was not perfect but still usable before her repair. But after that I have to connect my laptop to a monitor in order to use it. Also it is very unlikely to get call back from them. I have to keep calling them.