We had a great experience with Securimax and are very happy we chose them. After a few incidents…read morenear our home, we decided it was time to invest in a full security system with cameras. We spoke with several companies, both big national providers and smaller local ones, and ultimately went with Securimax. What stood out was their local presence and the hands-on approach, especially from Jack, the CEO. The installation itself was fairly involved and took most of the day, but everything was handled smoothly and professionally. Since then, their service has continued to impress. They're very responsive whenever we have questions and have been flexible in helping us adjust or expand the system as our needs evolve. Overall, it's been a really positive experience.

Absolutely the worst company I've ever dealt with!…read more I hired this security company thinking I was protecting my home, but instead I got stress, wasted money, and zero accountability. The installer showed up late, seemed completely unprepared, and didn't even know how the system was supposed to work. Sensors were crooked and one camera works only sometimes. When I asked about it, I was told "that's how I was told to do it" and "most people think it's ok". The system went offline multiple times, including once while we were out of town. What's the point of paying for the services if it doesn't work when you need it most? Customer service is a joke. Calls go unanswered and when someone finally responds, they act like you are the problem. Every issue was blamed on my internet, my phone, or "user error," even though the system wasn't working rights from day one. How is it my fault when the app says that a camera is offline? What am I supposed to do but contact them. I pay them monthly for the service, so if something says it is not working then I think it's reasonable to say I can call them. What is not reasonable is for there to be no customer service when the system is malfunctioning. To make matters worse, I was locked into a contract and threatened with cancellation fees instead of offered real support or a fix. If you care about your safety, your money, or your sanity, stay far away from this company. I regret ever signing up. I thought I was doing good by going with a small company, but I should have called ADT, Vivint, or someone bigger.

We contracted Matt and his team to do a few projects on our new construction home:…read more1. Install security cameras utilizing existing pre-wire 2. Install home networking utilizing Ubiquiti equipment (WAPs, Network Switches) 3. Flush Mount TVs in multiple rooms 4. Install security system utilizing exiting pre-wire 5. Install floodlight 6. Install smoke detectors (Nest) Matt's team was great! Everything was installed perfectly and the team spent time to make sure everything was working as we liked. We did encounter some issues, however, Matt had his team work with us to correct them as we encountered them (i.e. faulty pre-wire causing false-positives on the alarm). I have to give a special shout out to Keith. He installed every single TV in the house to perfection. I was really looking forward to a beautiful flush mount install of our TVs in every room (especially the living, game, and media rooms) and he delivered. Will attach more photos of the cameras and networking closet (which was installed along with a fan).

I greatly appreciated having a home security system installed by Longhorn Smart Home Solutions!…read more Good price and exceptional service! I had used an ADT system for years that needed replacement and ADT service had become problematic. It is great to see a local independent company do great work with exceptional 'old-time' personal service! I highly recommend Longhorn Smart Home Solutions!

The control panel is lastly fitted and it looks fantastic on the wall. They came in time and did a…read moretidy job. The application is compatible with my phone, and all the sensors are configured. The house is a lot safer to-night.

I called this establishment yesterday morning to inquire about their services. The owner, Danny,…read moremet us at the property two hours later. It is now the next day at 11 o'clock in the morning and the system is being installed. That is amazing service! My installers name is Mike. He is kind, courteous, patient, and informative. I've asked him a lot of new user questions And he is very patient in answering. He provided me honest and educated answers. The price of the system is reasonable. Danny listened to our needs and did not sell us more than we needed. He provided us exactly what we needed! I am thankful to these gentlemen for providing safety to our home! I highly recommend this business to anyone needing home or business security and piece of mind.

I always wanted a good home theater. We have a living room that we used as a TV room. I had some…read morebasic ideas, but equipment had evolved so much since I set up my own home theater; I wanted to work with an expert. In addition, I wasn't even sure if my living room could provide the quality of sound I wanted. After extensive googling and yelping, I came across AV Connect, who had a decent web site and good reviews. Nate Cake took my call, and discussed with me options and pricing. I don't remember the timeline, but I believe he came out the next week for the design consultation, and went over all my options. In a couple more days I had my quote. I think we completed installation 2 weeks later. The installation crew were courteous and professional. The home theater is awesome! Then 1.5 years later, the AVR blew (under manufacturer warranty). I called AV Connect back up, and they picked it up and got it repaired for me! I didn't have to deal with the manufacturer or a repair shop or anything! I will definitely use them again if I move, or when I'm ready for the next upgrade!

I've been an A V Connect customer since 2016 and my system was initially set up by A V Connect when…read moreI moved to Austin. Since then I've added new components, changed out old equipment, and even though I have a very modest home and audiovisual set-up, A V Connect has been there for me in a timely, professional, friendly, and consistently reliable way .I've never in the nine years that I've been their customer had to worry that they had 'moved on' or that they would relegate my issues to the back burner. Recently my Control4 unit began failing. A V Connect sent Greg out to my home the same day I reached out to them. He evaluated the problem, ordered the new control unit and on it's arrival, installed it and had my system back up and running all within a week. Time after time, A V Connect has been there for me from the day they installed the system in my new home, to now, nine year's later. That's what it means to be reliable!

A couple issues, sold me what Tom wanted not what I wanted and I'll take ownership of that's…read more Installed in 3 rooms, living room, backyard and den. Utilized a piece of my equipment with what they provided. After a couple weeks the den stopped working. Came out, tech said it was wired wrong and corrected. Charged me $100 for service call. After I pushed back said I would be credited that I have not seen. A week later den is not working again. Just be careful

We have used Tom and his crew over the last 8 years at two different properties and it is an…read moreabsolute delight to work with them. What sets Tom apart are his commitment to customer satisfaction and attention to detail. He identifies your needs and works with you to get you the system that you want. He is very transparent and there aren't any "last minute" surprises. The installation process is always a breeze, and everything works without a hitch. Also, they don't just install the system and leave; whenever we've had to make changes / modifications they have always been there. Truly outstanding!!

Friendly, knowledgeable and eager to help. Price was less than I expected. I have used them again…read morealready

I needed to get into a safe for which I couldn't find the key. I called Cothron's in the late…read moreafternoon, and they sent RJ out the next morning. RJ couldn't have been nicer or more efficient. He had the safe opened in less than ten minutes & made me two keys for the future. I was very impressed with everyone with whom I dealt, from RJ to the dispatcher to the scheduler. I will definitely use them in the future when I lose another key!

They seemed so indifferent to my project. I felt like I involved them early on only to feel like…read morethey didn't feel engaged. The work is high level in terms of install. They left me with audio not syncing to lips and I had to spend a considerable amount of time playing with the marantz amp, Gemini AI and tv to 'fix it'. My Bravío 9 tv picture and adjustments might have been configured. Or not. Who knows? I don't use this space a lot so was looking for a turn key solution. I had suggested another amp and they said you get this one without telling me why I wanted it. I ended up researching and overall the wattage is better and the receiver is better for my system but no one took the time to communicate the why on equipment. I felt like they were a better option then Best Buy install but ultimately left lacking. If I have a question today about the system i wouldn't feel comfortable reaching out with questions. This install was right before the Super Bowl.

Absolutely amazing service. After having tried unsuccessfully to get anyone to even call me back…read moreChris was prompt, professiona, did amazing work and turned my request around on a dime. My highest possible recommendation.

Best security system in Texas! Spoke to a few different Security company's and ended up going with…read moreATX! So glad we did, what a great experience we had! Randy, was Extremely professional and got the job done right! Thank you so much for your service, my family and I can sleep safe knowing we are protected now. If you want a fair price, good service and a secure and protected home, these are the guys to go with!

From the owner: Randy is an active Police Officer with 22 years of experience. ATX Security & Protection proves the…read morebest service in home automation and home security. With $99.00 Customer Installation Charge and 36-month monitoring contract. What makes us different? Is Safety and security is our only business. ADT Authorized Dealer.