Cancel

Search

1st Call Security Solutions

4.4 (19 reviews)
Closed 8:00 am - 5:00 pm

Request quote & availability

You can now request a quote from this business directly from Yelp

Services - 1st Call Security Solutions

Home automation repair

Home theater calibration

Home theater design

7 More Services

Home theater installation

Component automation

Security monitoring services

Security system installation

Security system repair

Home system automation

TV mounting

1st Call Security Solutions Photos

You might also consider

Recommended Reviews - 1st Call Security Solutions

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration
Photo of Ruth M.
176
1
0

9 months ago

Business owner information

Photo of Jim C.

Jim C.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of J T.
0
3
0

2 years ago

Business owner information

Photo of Jim C.

Jim C.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Raj I.
48
14
1

3 years ago

Business owner information

Photo of Jim C.

Jim C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Jim C.

Jim C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Jim C.

Jim C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Jim C.

Jim C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Jim C.

Jim C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Jim C.

Jim C.

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Julie B.
311
14
1

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Jim C.

Jim C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

You will not find a better person than Jim Casper or a better security company. Highly recommend them!

Business owner information

Photo of Jim C.

Jim C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Jim C.

Jim C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Jim C.

Jim C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Jim C.

Jim C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Ang S.
0
19
11

11 years ago

Helpful 2
Thanks 0
Love this 1
Oh no 0

11 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jim F.
0
51
0

8 years ago

Business owner information

Photo of Jim C.

Jim C.

Helpful 0
Thanks 0
Love this 0
Oh no 0

Ask the Community - 1st Call Security Solutions

Review Highlights - 1st Call Security Solutions

We have worked with Jim and his team at First Call Security on several occassions now and have had great experiences each time.

Mentioned in 5 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Security Systems 982 times last month within 25 miles of this business.

Verify this business

Vivint

Vivint

(2.2k reviews)

French Place, Cherrywood

I've been a loyal Vivint customer for many years, and the company itself has always delivered…read morereliable service and strong security. This review is not about Vivint as a whole--it is specifically about the unacceptable conduct of one customer service agent: Megan. Megan attempted to assist me but was unable to resolve my issue. When I asked to speak with a supervisor, she placed me on hold for 15 minutes without a single update. It became clear she had no intention of returning to the call, and she simply waited me out until I hung up. That is not customer service--that is avoidance. When I called back, Joy/Julie answered and resolved my issue quickly and professionally. I then spoke with Vanessa, a supervisor, to express both my appreciation for Joy/Julie and my serious concerns about Megan's behavior. Megan demonstrated a lack of professionalism, urgency, and basic courtesy. She either needs significant retraining or may not be suited for a customer‑facing role at all. Every customer deserves to be treated with respect--exactly the way any of us would expect to be treated.

You'd be better off hiring a bunch of homeless, drug addicts to watch your property. They're…read morecheaper, more reliable and their customer service is much, much better than Vivint. We used this company for over 12 years. Not because we wanted to but because we were hog tied into a contract for 7 of those years. The rest of the years were due to the fact that a tenant at the property required an alarm and this one was already installed so .. here we are. The tenant recently notified us that they will not be renewing the lease so, now we are free to cancel this service. My process for canceling the service took nearly an hour, included multiple employees, multiple hang ups and chat "disappearances". When I was finally able to get to an employee who would stop offering "offers" and finally allow us to cancel .. it turns out you don't even need to contact them via phone. Simply send an email to DOCUMENTS@VIVINT.COM. In the body of the email reference 1) your account number, 2) the service address and 3) the reason for cancellation. This will trigger a 30 day cancelation process. Now, to be fair, we are only day 1 into this process so, I fully expect more problems before we are released from this albatross of a company. Read the reviews. This company is a problem.

1st Call Security Solutions - securitysystems - Updated May 2026

Loading...
Loading...
Loading...