I had a bad experience with another company. Shawn and Charles from Pick Telecom came to the…read morerescue and saved the day. They were able finish the work of the other company and have worked closely with me to help control costs. They have expertly rewired much of our campus with new data cables, installed new network switches throughout the campus and have fixed our existing damaged phone lines. I would highly recommend them for their A-Class professionalism and quality of work.

It doesn't get better than Charles from Pick Telecom. He is always responsive and knowledgeable…read more If you ever need assistance with your phone system, do not hesitate to contact them. Keep up the good work! - Doug Z.

I contacted Austin Cabling Systems to install ethernet throughout my home. They guided me through…read moremy options, scheduled me out only a couple days from the initial consultation, and got me exactly what I needed. The installation was quick, clean, and professional. The technicians were friendly, knowledgeable, and efficient. Phenomenal job, I'll happily rely on Austin Cabling Systems again in the future.

I strongly recommend Austin Cabling Systems! I gave them a brief description of the network cables…read moreand security cameras I wanted to install in my home and sure enough they did a great job installing it all in an afternoon. Highly knowledgeable and extremely clean work, too.

Just realized I should have written this review months ago…read more.. we had made the decision to change from our previous carrier to T-Mobile, and we came here to set everything up. The staff that was here was amazing. They made sure we knew exactly what was going on. I have since upgraded my phone, purchased a phone for my son, and purchased the newest earbuds. I'll definitely be back here if I need any help with our services or our phones.

My phone lost internet connection so I stopped at the store to fix it. Not only 3 reps were…read morecompletely useless in getting my issue resolved, they refused connecting me to t mobile Care Team stating they do not have ability to connect. 2 hours later manager showed up. He claimed he will have to wait like any customer to reach out to t mobile customer representative which I know is not true. After almost 3 hours I left without resolution. I've been a t mobile customer for many years and was always impressed with the quality of service. Last time was the worst ever experience I had with mobile provider. Incompetence, disrespect and complete lack of interest to help. I do not recommend anyone this location for servicing your phone.

I came and asked for help with switching from SIM to eSIM because it didn't work through the…read morewebsite. Instead, they said I had to call support and tried to sell me some random accessories I hadn't asked for.

From the owner: Switch today & enjoy America's largest 5G network.read more

I contacted this company to come and run cat6a and cat6 for some network gear and PoE cameras. I am…read morevery happy with the results and will most definitely be contacting them again for any next work i need done. The work was exactly what I asked for and the final result is very clean.

Fusion saved me a ton of time and effort by racking and configuring my UDM Pro, PoE switch and…read moreinstalling APs throughout. Everything worked perfectly. I will rehire them for future work.

The tech. told me what was wrong in a timely fashion and had me with a New Computer within 24Hrs. I…read morerecommend this company to anyone in Austin who needs a refurbished computer or computer repair. The company has a flat rate and they have pick up and drop off available upon request. Edit - Delete

Love these folks. Were very efficient, professional and amazing! So grateful. Will always use them…read morefor my tech needs!

If I could give them 0 stars I would. Absolute worst experience! DO NOT WASTE YOUR TIME. Wont even…read morego into details about it all because I've already spent too much time dealing with it but long story short the manager, Michel, is completely inept, as is the rest of the employees here. After hours of dealing with the mess they made, I finally had to call corporate to file a complaint and they were able to do that and remedy the issue. Edit: went over to the store on crystal falls and they were tons friendlier!! They told me this store is a franchise. If you're the franchise i would quickly visit your store to try and get things under control. Aka find a new position for Michel.

The situation I encountered last night at this location was nothing less than crazy and horrifying…read more It's such a long story and I've already reached out to their corporate to help me straighten things out, so I don't want to go into it all here, but I'll just say this... Ricky the employee who was there, has no business being in customer service. Either because of incompetence or because he can't listen/doesn't care. Either way, a situation became increasingly frustrating and ended with us being told we were "hostile" and trespassing and being refused service. I felt so helpless because the ONLY employee there escalated everything, refused to listen, refused to help us, refused to call a manager, and even refused to tell me when a manager would be there the next day. Every other interaction I have had there and with their call center has been nothing but positive (Thank you Noah and Cierra!), but this was madness. We left there with no cell service for a phone that is a necessity for my husband who works in the field all day long on various construction sites. I'm at such a loss for words, my husband said it was just bizarre. I never want to step foot in there again, if he is there. My husband refuses to spend any more money there. What are you supposed to do when the company has all the power (it would be such an ordeal to switch back and you can't get a trade in back), the employee refuses to help you, and now you're just stuck? Edit: they are trying to make it right, I was contacted by the DM, so hopefully it will all work out.

We have been happy customers of Press8 since the summer of 2012. Migrating lots of existing direct…read moredial numbers into our own purchased VoIP equipment and getting it all programmed and set up was a challenge, as expected. Our competent but technically inexperienced CEO (yours truly) needed lots of hand-holding to get it all done, which Martin Field provided patiently and expertly. Once set up, there have been few minor problems. More importantly, the sound quality in HDvoice is great, the monthly cost is highly economical (and simple to understand) and the service when needed is top notch. We are a small family-owned Texas-based business that delivers service better than the big boys; it is nice to to business with similar companies that have the same approach! Press8 is high on our list!

I have never met these guys, I don't even know what they look like or who they are. What I do know…read moreis that they are always with their sleeves rolled up whenever something is needed of them, problem or request resolutions are provided far quicker than I can anticipate and I have been in Telecom for 20+years. The only regret is, I can't provide more business for them, office politics and all; working on changing that fact though.