Philtron Computing has come to my rescue several times now, both helping me with personal home…read morecomputer use (desktop as well as laptop) as well as being my IT guy for my small business. As a healing arts practitioner in private practice, I do not have the typical budget of most big companies for hiring outside help. Philtron helped me several times now, first with virus clean-up, then with a few smaller tasks, always charging less than the Best Buy Geek Squad (whom I used in the past, assuming I could not afford my own IT guy). Philip helped me trouble-shoot my computer by phone, assisted me in picking out the right printer for my business needs when my old printer unexpectedly broke, and even ran a remote session for me when I had a last-minute movie-watching glitch in my laptop's Blu-Ray player! He is incredibly calm and patient, affordable, friendly and professional. Whether you're looking for someone to serve your business or personal computing needs, I would most highly recommend Philtron Computing. Phil goes above & beyond for his clients, and he is without a doubt an expert in his field.

We should have called Phillip a month ago! He showed up got our phones working and helped us…read moretransfer from one business computer to another. Thank you Phillip for making our office work better!!!!! P.S. Totally affordable rates.

This duo saved my Note 5 from a serious drowning when I woke up one morning to find it floating on…read moremy nightstand. It was in its fancy case but the charging port seal had broken off and water spilled out when opened. After TBH Repairs dried it, it was taken apart, cleaned extensively, reassembled and everything worked again except for the speaker microphone which they ordered and it was here the next day. What could have been a $600 nightmare repair turned into a small cell phone repair and I was back in action not missing important calls. I felt unlucky to have drowned my cell but extremely lucky to have their help to save my cell phone.

I scheduled an appointment to have a screen repaired at 8:00 today. No show and no response to…read moreattempted contact. Very disappointed... UPDATE BELOW!! TBH contacted me later this AM and replaced the screen. Nice recovery!!

Austin is knowledgeable and professional. I had issues with a phone line, he was able to quickly…read moreidentify the issue and solution. Highly recommend!

They did an awesome job and worked with us to figure out exactly how our doors and networking…read moreneeded to be set up and configured for our office. They were timely, labeled everything cleanly, and were super helpful!

I moved to town June 2021. I asked three places to install my theatre. I won't name the other two…read morebut they wouldn't get back to me in a timely manner and they had jobs pushing out their commitment to 9 months. At least one place told me I wasn't a "high dollar thus as valued customer". I remember those places, always. I called Empire and within 5 days they had a wonderful gentleman come over and give me an estimate. Side note, all stereo places prefer you buy their equipment before they install it. Empire did all my installation needs within one month and didn't complain that I only bought cheap ceiling speakers. The whole job was on par for pricing and the amount of work was well done and quick. Finally, I have Control4 so they were able to automate my theatre experience. I have had one issue, my router went down and for some reason the receiver I bought in NC lost it's IP information. While I had to pay for the service call, Empire had someone out within 4 days and not only was it fixed within 10 minutes, the installer showed me how to fix it! In summary, if you want good AV (Audio / Video) equipment and installation for your home in a timely manner, reasonable prices, and by good people, give these guys a shout. You'll be very happy you did.

These people are so customer oriented! I will definitely use them again. The tech who did the…read moreinstallation work was extremely polite, efficomet, and explained everything regarding the new setup. Terrific service!

Their customer service is the worst! I had no problems whatsoever when it was FrontPoint but as…read moresoon as it changed to Alert360 things went down the hill. FrontPoint always provided the panel's battery replacement and new sensors for free, forget about it with Alert360. Whenever I tried to contact them to get assistance or to talk to a representative it took me about 30 minutes to be able to find a phone number to call them. Once I had them on the phone their assistance was of no help, some of the agents were even curt and didn't see to care about my issue. For financial reasons I had to cancel the service, last thing I remembered I was told with FrontPoint that there were no contracts and could cancel at any time without problems. Well, since moving to Alert360 it seems that one is under a contract since you have to give them 30 days notice to cancel or else you will be charged. Since I cancelled at the beginning of September they charged me for the month, ok that's fine, but I gave them my notification before October and guess what?! They went ahead and charged me for the month with no service! Ha! I called them twice to get the charge refunded (the woman that answered was pretty rude by the way), last agent I spoke to told me the refund should've been made right away on my first call! He said the refund would be posted in my back account within 5-7 days...it's already half month and no amount has been refunded so I had to dispute the charge which is still in process. Please don't trust this people and their business practices, they will screw you up any chance they get and you won't see a penny if you are asking for money back! **UPDATE: I received a call from one their representatives on October 29 telling me they had sent me a check on October 16 and I should get it shortly. Well, it is now November 7 and I still haven't received any check yet. I submitted a review at the ConsumerAffairs website and the BBB. My bank is also disputing and investigating this issue. I still don't recommend them and wouldn't go back to them even if their service was free... **UPDATE (11/22/24): The company called me to tell me that the check they had sent went back to them due to them missing to write down the apartment number (you would think they have the complete address since they're a security systems company! The irony!), fine, I gave the correct address and the agent says they'll resent the check. Next day, I received another call saying they couldn't send the check since they don't have the complete address! This company is just joking with me at this point! What type of training is the staff getting? They don't know how to write down notes in one's file??? It's ridiculous, a joke and a waste of time! My bank still dealing with the dispute (about two months ongoing now!) which they shouldn't have to...shm. I have updated every single complaint I put out there about this company (Google, Yahoo, BBB, Consumer Affairs, Yelp, etc.) so people will realize the kind of business this is and to PLEASE STAY AWAY FROM THIS COMPANY AND FIND SOMETHING BETTER!

My installer, Pete King, was wonderful! He set our system up exactly the way we wanted it, was…read moreextremely patient with our questions and made absolute certain that we were well informed & comfortable before leaving. Although he was very efficient with his time, we never felt rushed....and believe me, we asked A LOT of questions! We're so excited that we finally have a security system that addressed all of our concerns and needs.

Needed to get my computer secured on a private network. Jim was extremely knowledgeable, patient…read morewith my multitude of questions and courteous as well. Will continue to use them for my future tech needs!

360 Technologies repaired my HP laptop. They were friendly, professional, and prompt, and their…read moreprices were reasoanble. I would use them again.

I was in the market for large scale printer, either new or used. After talking with Mike at 360tech…read moreI decided to give the Designjet T2300 a try. The price they gave me was comparable to the used printers I had been looking at, and this is a new model. From the day it arrived, it has run flawlessly. the service and support at 360 is great, Chris walked me through the set up, color profiles, etc and ever since, I have been making great (big) prints

DONT GO HERE! THE GUYS R SCAMMERS. I paid $200 here to…read morereplace the screen on my iPhone 15 Pro Max and it actually made my phone worse. After the repair I started having brightness issues, charging problems, and serious touch lag -- things that were NOT happening before the replacement. When I came back to show them the problems, there was no empathy and no effort to fix the situation. Instead, they told me I would need to pay another $200. That's unacceptable after already paying for a repair that clearly wasn't done properly. It feels like a cheap third-party screen was used, because the phone hasn't worked the same since. Spending $200 just to be told to pay another $200 again is not reasonable. I left feeling like my time and money were wasted. I would not recommend this place if you expect quality repairs or accountability.

This guy is so cool and friendly and fast. I highly recommend him. He knows his stuffread more