Jason helped me out with my motherboard issue. Turns out it was a short and he was able to resolve…read moreit. Definitely a very capable repair service! He responds to texts very quickly and would highly recommend you to reach out to him for advanced computer repair.

Convenient and great pricing.....fixed my laptop remotely....well versed in desktop and laptop helpread more

I was very impressed with James, he helped me a great deal, was very professional, and was…read moreconcerned about the task at hand on my behalf. Got what I needed to get done in a more than timely manner. Thank you James.

My old friend and tech guru Paul Mullen was struck and killed by a truck while walking home on…read moreSouth Congress in November. This was heartbreaking on so many levels. I still can't believe it. Take care out there, y'all. For the first time in 28 years, I found myself alone at sea with a couple of tech issues that were increasingly problematic. Nerds in a Flash arrived late on a day that I was tightly scheduled and asked for considerably more than they had originally estimated (exactly the same job/problem I had described to them)... but redeemed themselves by cheerfully solving my problem and agreeing to the original estimate. Would I hire them again? You bet, but I recommend that you have them come in on a day that you have a flexible schedule, because your own time pressures are demonstrably unimportant to them.

My IPhone X hadn't been charging right for a while. I thought it was broken and needed a new port,…read moreso I just went to 1up Repairs to replace it. They gave me a good price so I made my appointment and went in. He looked at the phone, cleaned it, and told me the new port wasn't needed! Where do you find that kind of service? This guy is honest so I know I will come back! Thanks John!!!

This man has no dignity and is definitely not a man of his word ..queted me 129 to fix iPhone watch…read morethen when I get there tried to charge me 180 then lie to me that he did not queted that but it's clearly from his store save your self the time and go somewhere else

These guys are great! Alex Hernandez is superb when it comes to taking care of us. As the…read moreAdministrative Assistant at Tucson Dermatology, I can confidentially say that this IT team definitely can handle a medical practice for employee emails, computer access, upgrading computers, and technology hardware issue support. Even from remote locations. The owner of our practice and head dermatologist Dr. Adelman has been with Frankenstein since his time as a provider in Austin Texas from 2008 up until present day 2026 in Tucson, Arizona. Alex has assisted us in our time here in Tucson, AZ remotely, and you cannot tell the difference whether it is remote or in person. Mitch at Frankenstein has helped us out remotely with ethernet dock replacement issues, and from Texas! Alex makes sure we are comfortable after every requests. They really care and take out the time to get the job done. I can vouch for these guys any day of the week!

My mom's landline was hacked three years ago. They stole the phone line and had ATT hand it over to…read morea throwaway cellular account on Verizon. They proceeded to use her phone line to apply for credit, etc. Scary, invasive and cruel. The first thing I did when I got back was have Jeremy from Frankenstein Computers help me tackle the hardware aspects of the problem. He was outstanding. I recently needed his help again with an entirely different problem and he solved problems with ease, in no time flat. Worth every dollar.

Shane from Secret Simple Computer Repair is an absolute wizard. Not only were his services…read morereasonably priced, but he was incredibly efficient with his time and deducing the issues with my semi-ancient desktop computer. I'd become very familiar with the Blue Screen of Death a few days prior to giving him a call and tried to fix things myself (poorly), but Shane resolved the issue within a matter of hours, on my time, at my location. He even had the required parts on hand that were an upgrade to what I currently had installed. I even learned a lot just from discussing the issues with him, and I consider myself relatively tech savvy. Oh, and the computer runs better than I remember it running in years. I can't say enough nice things about Secret Simple, and I highly advise you give them the chance if you're wanting something fixed and fixed right.

I read the reviews but it was an emergency and Shane couldn't come until the next day…read more I went with another company that said they would be there at 5. At 6:15 a repair guy showed up. Nice guy but immediately I new I was wasting money and time. He'd was basically running through a list on his phone identical to what i had dug up on the internet and tried myself. Not even close and I called it after a wasted hour and $160 I called Shane back. He came as promised right on time next day. Immediately diagnosed the problem. ( confirmed my worst fears ). He then proceeded to recover and preserve my data ( most important to me ) replaced the drives, reloaded windows with all the of specialized settings of this specialized system and got me going. Quick, precise , reasonable, I'll never use anyone else.

Great customer service, fast repairs, and very reasonably priced. The people here seem to genuinely…read moreenjoy helping people, not just chasing money and making sales. If you need an iPhone repair, Longhorn is your best bet in Round Rock.

Got hit with the classic "why today?" Mac hiccup and needed a no-nonsense fix. Longhorn Mac Repair…read morecame up with solid reviews and quick turnaround, so I gave them a shot. Atmosphere: Nothing flashy--just functional, which is exactly what you want when your laptop is on the fritz. Service: Friendly, efficient, and communicative. They're good about quoting before work starts and answering questions clearly (even after hours in some cases), and they'll tell you what can be done same-day vs. what needs parts. I spoke mostly with Patrick and he was very cordial and to the point. These guys know what they are doing, since most of them are former Apple specialists. Notes/Tips: Call ahead or request a quote online if you're on a tight schedule. Bring your charger if the issue seems power-related--it helps them test faster. (General best practice.) Definitely my top recommended for any Apple based repairs needed

Guess it is true that you don't hire a "geek" when you need a pro -- especially one who charges…read morehalf the price and even includes an unexpected senior discount. I called a popular repair outfit with multiple locations, and after their dispatcher (out of state?) checked for 70 miles around, said they could get my Internet connection back in about a week. *gleep* Computer Pro to the rescue. Jon showed up the next day, fixed the Internet problem and more swiftly and efficiently. Answered questions. Hooked up my printer. Untangled stuff. Solved a number of other problems. Made recommendations. And then he came back two days later when I had a separate Internet crash. No charge, he said, after showing up the same day I called to beg for more help. Claimed the second house call was covered under his personal service warranty. He did not leave me unconnected for the better part of a week, but came at once, diagnosed the problems, fixed them quickly, and helpfully answered all my many questions. Way to go! Jon made the process seem as easy as if I were just borrowing a cup of sugar. Wonderful. Felt more like a neighbor helping out than some big deal inconvenience of an overpriced house call -- and then followed up just as fast for my second round of separate problems. Wonderful.

Great messaging response time, fast availability and great service. Thank you!read more

What a great experience! After getting a ridiculous quote and little hope of repair from a chain…read moreelectronics store, we were so lucky to find Toby. He was professional, stood by his quote even when many many hours were given to the repair. He was totally invested in recovering my daughter's lifelong memories and he did! We have already recommended his services and will continue to do so. Thanks!

From the owner: Call for help with recovering you failed hard drives or lost information. Also, help business and…read morehome businesses set up a proper network with security and compliance.

Needed my new AIO installed, and an M.2 I'd had for awhile. He was able to get everything done the…read moreday I brought it up, set up my drives, even did a fresh windows install when cloning it didn't work. Even went into my BIOS and fixed some fan settings that I wasn't even aware were off. He does most everything for a very affordable price aswell, had other businesses contacting me with $100 price tags just to talk to them to get quote for my issue. If you need someone to setup stuff because you don't know or or don't have the time I would highly recommend him. For the record aswell if anyone is still unsure, he was servicing a very expensive, custom-built 3D modeling/gaming PC, not a simple pre-built from Best Buy.

I reached out to Michael after several attempts with Geek Squad to fix my gaming PC. He spent time…read morecommunicating quickly with me about the issues I was having and didn't make me feel like I was dumb despite not knowing much about tech and computer stuff. I highly recommend contacting Michael if you're having issues or simply need something professionally installed !! Definitely will contact him again when I decide to upgrade my parts :) bonus points for being super friendly