Tom did an incredible job recovering important data from my laptop! He was very informative…read morethroughout the process and explained how my particular hard drive worked and why the recovery was more complex. I would definitely go back!

We needed to recover data from 2 drives on my wife's work from home PC after the SSD card wouldn't…read moreallow the PC to boot up. Tom did a fantastic job of recovering all of the data from both drives. He kept us up-to-date on progress. Checked with us to verify that what he was seeing was the data my wife needed. He even tried some things after he had recovered the data to see if he could figure out why her PC might not be booting. Tom is professional, knowledgeable and prompt. He told us what he was hoped to do and then he did it. Tom absolutely went above and beyond for my wife and I at a time she was extremely stressed out about the situation. I recommend him 100% and would not hesitate to use his services again. 5 stars for sure!!!! Thanks Tom!!!!

I've dealt with AustinPCTech 3 or 4 times since at least 2012…read more Most things I can fix myself, but when it comes to system board failures or Disk Drive crashes, these are the only people I trust and the first call I make. Twice they have recovered most of my data, and only once was the drive too far beyond repair (tbh, I knew that as soon as it happened). Michael has been in the compute business for decades, even since before I built my first PC in the early 1990's. Excellent work and the only guys I trust.

AustinPCTech rendered service for complications from a coffee spill atop my laptop keyboard. I had…read morelow hopes given the volume of the spill, but went forward anyway because I like the computer (fast, large screen, lots of RAM). I've noted the AustinPCTech office in its current location for years, but had never had the occasion to use their services. I went there blindly, as I knew of their longevity from personal observation, and doubted any business would survive in NW Hills without being reputable. I was greeted by Robert and explained my quandary. He advised a reasonable course of action and took the hardware into their work stream. Luck reigned when findings were rendered the next day: the keyboard was toasted but the motherboard, etc were unscathed. A replacement keypad was ordered; Robert worked with me to schedule shipping in accordance with my priority so we could manage cost as much as possible. The part arriveda few days later: I was advised of it's arrival and told to expect a call on completion the next day. Robert called first thing on the day promised -- he must've cranked the work overnight. Back in business, albeit, now using a USB-connected external keyboard to allay risk of another catastrophe while I quaff another cup of joe.

Honest computers is just what the name says. Did a fantastic job getting me a new computer and…read more transferred all my data to the new computer.

I've used Patrick with Honest Computer Repair 3-4 times now since moving from RR to Georgetown 4…read moreyears ago. This last time I had him get my printer working after a change in my WiFi. I've pretty much done this myself over the years but just couldn't seem to find the time, energy, etc.....so enter Patrick! I've always found him to be a knowledgeable, no nonsense, very proficient, quick to respond & just downright good guy. I won't hesitate to call him for any type electronic problem I have!! Thanks, Patrick!

I was very impressed with James, he helped me a great deal, was very professional, and was…read moreconcerned about the task at hand on my behalf. Got what I needed to get done in a more than timely manner. Thank you James.

My old friend and tech guru Paul Mullen was struck and killed by a truck while walking home on…read moreSouth Congress in November. This was heartbreaking on so many levels. I still can't believe it. Take care out there, y'all. For the first time in 28 years, I found myself alone at sea with a couple of tech issues that were increasingly problematic. Nerds in a Flash arrived late on a day that I was tightly scheduled and asked for considerably more than they had originally estimated (exactly the same job/problem I had described to them)... but redeemed themselves by cheerfully solving my problem and agreeing to the original estimate. Would I hire them again? You bet, but I recommend that you have them come in on a day that you have a flexible schedule, because your own time pressures are demonstrably unimportant to them.

Mister Fixit is run by Steve Jackson who really knows what he's talking about. He rattled off…read moresomething like 15 years in the industry and being a Level 3 tech at Dell...I didn't understand it all but he definitely sounded like he knew what he was doing. I was a little hesitant to drop my desktop off at his place of business which is pretty much a trailer full of computer parts and tools but I'm glad I did. Steve cleaned and organized my hard drive, put a slimmed down version of XP on it as well as anti-virus and even some disk burning software(that's what got me into the virus trouble in the first place ;) ...all for $43 with tax. No shit, c'mon, that's a helluva deal! His place is just a block or two west of I-35 on Airport right next to a custom rim shop and I highly recommend the guy.

Once again, Frankenstein Computers has done an excellent job for our church! I took a 3-year-old…read moreDell OptiPlex 5000 SFF desktop computer in for repairs on March 2. John Cloud diagnosed a failed memory stick (oh no! they cost so much now!). I supplied an "extra" memory stick from one of the other computers at our church and John continued the repair diagnosing and fixing some particularly nasty software errors that had resulted from the initial hardware failure. All of our installed software now works reliably again! Great job! The machine was back in service on March 5 for a very reasonable repair cost! We will continue to use Frankenstein Computers for all of the repairs that are too complicated for us locally. Neil Howard Cedar Park First United Methodist church

My mom's landline was hacked three years ago. They stole the phone line and had ATT hand it over to…read morea throwaway cellular account on Verizon. They proceeded to use her phone line to apply for credit, etc. Scary, invasive and cruel. The first thing I did when I got back was have Jeremy from Frankenstein Computers help me tackle the hardware aspects of the problem. He was outstanding. I recently needed his help again with an entirely different problem and he solved problems with ease, in no time flat. Worth every dollar.

Alan is the MVP today. Not only did he figure out my problem, he helped me set up an appt to use…read moremy apple care to solve another problem he figured out I was hesitant. But the reviews were encouraging which is why I am writing one. We did this all remotely. So didn't even spend money on gas! My 2020 MacBook Pro was crawling, I had reset the modem but didn't unplug the cables from the router and somehow that was the fix That aside, my MacBook was kind of a mess so Alan helped me organise all my files and we reclaimed a ton of space on the hard drive. He also tan a malware check (thank god no issues), and installed a fan monitor since my fans aren't working correctly. It's running like it should for the price I paid for it! So 100% you can trust Alan. If he can't fix your problem, he's definitely not going to mess anything up or take advantage of you. Good luck anyone who is reading this! And thanks Alan!

The Doctor helped me repair and migrate data from an old computer. He was extremely knowledgeable,…read morehelpful and patient.

Most excellent 5 Star experience. I spoke on the phone and quickly decided this guy could handle…read moremy laptop. My laptop is an OG commercial laptop, tough as nails and was capable of a comeback. This guy knew it too, fixed me up right. My ancient OG Dell Latitude is back in business, faster than ever and all for an extremely reasonable price. He even had this all done within hours. Thanks Emax, your business put me back in business.

I was calling around a couple places to get an appraisal on how much it would cost to have my…read morelaptop looked at/fixed. Unlike other places that just quoted an hourly price or a flat fee (as one would expect), Eric talked me through the appraisal, asking me for generally what was wrong and computer symptoms. When I brought it to the shop, he was able to fix it in a couple minutes (okay, so maybe the fault was mine that I couldn't figure out what was wrong on my own and fix it...) but I was absolutely delighted. Eric was earnest and helpful. I'll definitely be back if I have any future issues.