I wasted over a year dealing with this company. Dallas constantly lied to me and failed to keep his…read moreword multiple times. He ended up damaging my drive more per another company I sent my drive to. Dallas may seem genuine but constantly ghosts you when you text him for an update. He consistently told me he recovered lots of data (around 2TB) and I asked for proof like pictures or videos of my data and he just completely ghosted me and never provided me proof. Then when I kept hounding him to give me this assurance he ended up sending me my drive back with someone else's data on it (after he initially sent my drive back with literally nothing on it). Completely lack of accountability and constantly makes excuses for his lack of integrity. Take this review for what you will but I'd just completely disregard having this company do data recovery.

Crooks. Thieves. Save your sanity and your devices from these people…read more 7 mo of trying to get my phone back. I travel, sent so many emails and calls to have phone sent to me. Dumb excuses culminating in them telling me the hotel I'm at signed for it. The specific person they said signed for it not in the office that day.

Quick and efficient screen repair! However, need to make sure their Groupon states that the offer…read moreis only good for not previously repaired screens. That disclaimer is not listed in the fine print. James- thank you for the quick response below . While you provided the same price, I had still already purchased the Groupon specifically for this purpose. Fortunately, we contacted them and they refunded our money.

Excellent work performed. I needed new iPhone battery. It was completed in under 20 minutes. I have…read morehad 4 batteries replaced over several different phones the last 10 years.

I was told it would take 30-40 minutes to replace my screen for $199. I returned 45 minutes later…read moreto a locked door with a sign on the door stating the shop was closed and the owner was around the corner with a phone number to call. I called, he said he would be back in 30 minutes and would fix my phone then. Don't use this place if you value your property and want to make sure you get it back in a timely manner.

The repair on my iPhone was successfully completed. Courteous service and quick turnaround. Very…read moresatisfied with the results. I will use the business again should I require any other services that are offered by iRepair.

This company is outstanding. They have now fixed my third family computer-- they are my go-to guys!…read moreThey have the quick turnaround I needed, fair pricing and let me know exactly what was going on in a language I understand. Thank you so much-- I will continue to recommend you to everyone I know.

Do not take your computer here unless you want to be challenged to a fight in the parking lot…read more Seriously. That's exactly what happened to me Friday in Allen, TX, by PC Geeks' tech, Geoff Bennett. Apparently, geeks like street fights these days. Who knew? My account is below if you care to read it. My encounter with this business started normally enough. I was having a power problem with my PC, and took it to PC Geeks last Saturday. I was checked in by a gentleman there who said that the tech working on my computer would be Geoff, that the upfront charge for diagnostics was $49, and that Geoff would be in touch with me Monday after diagnosis. I spoke with Geoff on Monday, and he indicated that a part needed to be ordered, and that it would take a few days to receive the part. When I called Friday I was told the part wasn't there yet. Being a bit perturbed, having the expectation that the repair would have been done by Friday, that the part had not arrived, and that I was having to do all of the follow-up on the repair - having had no deliberate updates from PCG - I told Geoff to cancel the repair, and that I would just source the part myself. I was nearby, and showed up within 10 minutes of my phone call, and asked for my computer. Geoff brought my computer to the front desk. I started to pick it up to leave, and Geoff bellowed, "I TOLD YOU IT WAS 4-5 DAYS FOR DELIVERY OF THIS PART!" When I countered with my understanding that the job would be finished Thursday or Friday this week, he cut me off and yelled, "ARE YOU CALLING ME A LIAR?!" "OK Geoff, I think we're done," I said. "Give me an f-ing break," I mumbled as I reached for the door - as any normal, self-respecting person might do when met with a boorish idiot like this. Geoff heard me and followed me out to the parking lot trying to provoke a fight, saying "what did you say to me?" I repeated what I said, "give me a break." He corrected me and said, "no you said give me a f-ing break." "What's the difference?" I said. "Do you want to go? I'm ready to go [fight] right now!" he said. I squared up to him with my computer still under my arm and said, "are you really doing this?" He continued and said, "do you want to go, because I'm ready!" I told him I was leaving, I put my computer in the car and left. I don't normally or regularly write business reviews or post complaints. If a business' service doesn't line up with my expectations I may express my dissatisfaction directly, but I usually just to move on and take business elsewhere. I take exception when someone follows me to the parking lot and threatens me. And you should too. By the way, I took my computer directly to Best Buy, and they diagnosed it, no charge. They did not have the part, but the tech was very nice and allowed me to pick his brain for 5 minutes. I went home, and ordered a part on Amazon. It is being delivered (overnight, no charge). And I am installing it myself today.