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    Precision Telecommunications

    5.0 (1 review)
    Closed • 8:00 am - 8:00 pm

    Services - Precision Telecommunications

    Home network installation

    Home theater calibration

    Telecommunications

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    Unified Global Solutions

    Unified Global Solutions

    (59 reviews)

    North Dallas

    They asked for a review. Instead they only send good reviews to be posted. Next time I will respond…read morepositively so they send me a review link... Instead, they want to handle the complaint internally, so they ask "How can we improve"... Where you can improve? Firstly, getting a service that works consistently. Secondly, getting people to answer the phone to respond to calls of distress when the phones are not functioning instead of a "leave a message and we'll get back to you when we can". Getting timely answers instead of waiting without phone service during the work day - or any time there is ANY issue with the phone. Waiting is the death of sales, and our business needs sales to pay your service bill. The phone is the business lifeline. If I wanted to use my personal cell phone for a business line I would set it up that way. However, I want a land line that works consistently and a service provider that answers the phone when something is wrong. That is not what I get here.

    Our phones never work, can never hear a customer when they call. After they call we have to call…read morethem back to actually have audio. They even have the wrong business name show up on our caller ID out. I have called and called and called, no one ever answers the phones, if you leave a voice mail they do not respond. I believe that this is the worst phone service that I have ever had, no customer support, no communication, no working equipment. Trust me, stay away.

    Frontier Internet

    Frontier Internet

    (265 reviews)

    Frontier has been the best internet service company that Ive been with by far! I have a 2 gig…read moreinternet plan for a 2 bedroom 2 bathroom floor plan. I noticed my bill went up $15.00 and reached out to Frontier and spoke with Tanasha. She was so wonderful and I had such a great customer service experience with her. Tanasha helped me receive a far lower price than I have before. Thank you for being awesome! I recommend going to Frontier any time especially if your area services this company.

    1/5 -- Extremely frustrating experience…read more My Frontier internet went down around 1 PM and has now been out for over 9 hours. I work from home, so this outage caused me to lose 4 hours of PTO and I may now have to drive into the office tomorrow because my service still isn't working. What makes this even more frustrating is the complete lack of accurate communication. I tried contacting support and waited forever without getting connected to anyone. I also tried their outage text service and received no useful response. Then, when I finally got Frontier's online outage checker to work, it told me "Outage resolved in your area" with a resolution time of 12:00 AM on August 20 -- even though my internet didn't go out until approximately 1 PM on August 20 and it is STILL not working. I understand that outages happen. What I don't understand is leaving customers without service for hours while providing inaccurate information and making it incredibly difficult to get an actual update or speak with someone. For a service that people rely on to work from home, this has been incredibly disappointing. Frontier needs to do a much better job communicating with customers during outages and providing accurate restoration information.

    Precision Telecommunications - homenetworkinstall - Updated September 2026

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