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    T-Mobile Experience Store

    4.2 (10 reviews)
    Closed 10:00 am - 8:00 pm

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    SyncUp Drive
    Tony T.

    Andre Illidge! Go see him for whatever you need. Quick service, technical, friendly, and knowledgeable. As soon as we came in seconds we were greeted. Then we were helped with his friendly smile. We were happy with him answering all of our questions. This location is amazing, much better than the one a few blocks away. Clean store and new products displayed.

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    11 months ago

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    3 years ago

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    3 years ago

    I was greeted and helped by Dre! very helpful!!! quick and efficient! Thank you for the customer service.

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    5 years ago

    Helpful 1
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    8 years ago

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    T-Mobile

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    8 years ago

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    T-Mobile

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    7 years ago

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    T-Mobile

    Helpful 49
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    3 years ago

    The help I received from TK was. . Amazing person, smart, great vibes. So helpful and genuine.

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    8 years ago

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    6 years ago

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    Review Highlights - T-Mobile Experience Store

    did a fantastic job transferring my phone numbers from sprint to T-Mobile and setting up my account.

    Mentioned in 3 reviews

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    Verify this business for free

    People searched for Mobile Phones 349 times last month within 15 miles of this business.

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    Best Buy

    Best Buy

    2.4
    (79 reviews)
    0.7 mi
    $$

    Had to hunt down a salesperson. Another customer and I were waiting around for a good 10 minutes…read morebefore we went looking for help ourselves. Once I tracked down Saad though, he was great. Left happy with my purchase and even scored a discount on an Apple product I'd been eyeing. They had the colors in stock which was nice. Better floor coverage would go a long way!

    Went in to buy a TV. 8pm on a Saturday. I knew what I…read morewanted but could not find it. So I asked a disinterested young staff member where I could find it - showed him the item on their website on my phone. He waved me off with "it'll be over there somewhere". I found it after a while. ALL checkouts were closed with a sign saying to go to customer service - where I waited for 10 minutes before the a customer walked away, clearly agitated with the single person working. Five other staff chatted and talked, and watched me. Eventually the red haired young woman at the counter waved me over as though I was a nuisance. I asked why all their cash registers were closed requiring me to line up in customer service. She rolled her eyes, scoffed, and told me they do it there now. She was so rude I asked her "You don't give a shit do you?" She scoffed again, shook her head, and mouthed "nope". When I declined to give my customer number because I would not he buying from them again, she asked why. When I pointed out she'd just agreed she didn't give a shit she grinned - and said I'd put words in her mouth. This place appears to deserve the slow death its dying. I'll stick with Amazon.

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    Best Buy
    Best Buy
    Best Buy

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    AT&T Store

    AT&T Store

    3.0
    (19 reviews)
    0.6 mi
    $$

    I have been loyal AT&T customer for over 14 years. I have AT&T Wireless, DTV, Internet and spend…read moreover $600 per month. Came into this store and worked with Ted. Wanted to buy my 80 year old mother a phone that was easy to use. He sold me on the Samsung Galaxy with easy option. Spent over $600 on phone and charger. Turns out the phone was not even close to being easy and when I came back the next day to return it, I was told i would have to pay a $35 restocking fee. When I explained the situation and asked to have the fee waived the manager Tray said no it could not be done. I told the sales guy how unhappy i was that AT&T would not do me the favor of waiving the fee he said he was shocked and if it was his business he would do it gladly. As a matter of principle I will now move my business to Verizon. When I explained this to the sales rep , he said that I would probably be able to save some money with Verizon and they would probably appreciate me more as a customer. Shocking that he would say that. Proves that AT&T has lost its direction and no longer cares. Update: It appears that AT&T does care. Much to my pleasure I received a call today from an AT&T executive who was genuinely concerned when he read my post. He explained that the situation and the way it was handled was not the way AT&T does business nor is it acceptable. He was very gracious and vey professional. I'm glad there are people like this in leadership at this company who can help train and develop management. He offered to work with me to make this right. I am very appreciative that AT&T leadership understands that they are in the people business and that customers are valuable.

    Horrible management and association. First of all the associate give us wrong colors of phone. Upon…read moreopening it they want us to pay 55 dollar. Then they says manager can only do this. It's has been few days everyday, we tried to get hold of the manager he is not available. Earlier they keep saying manager is coming next day and we came he is not available. They won't even give the manager full name or contact. All me his namr Mike. The best part web under account showing correct color but box stated black.

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    AT&T Store
    AT&T Store
    AT&T Store

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    T-Mobile Experience Store - mobilephones - Updated August 2026

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