Went in to buy a TV. 8pm on a Saturday. I knew what I…read morewanted but could not find it. So I asked a disinterested young staff member where I could find it - showed him the item on their website on my phone. He waved me off with "it'll be over there somewhere". I found it after a while. ALL checkouts were closed with a sign saying to go to customer service - where I waited for 10 minutes before the a customer walked away, clearly agitated with the single person working. Five other staff chatted and talked, and watched me. Eventually the red haired young woman at the counter waved me over as though I was a nuisance. I asked why all their cash registers were closed requiring me to line up in customer service. She rolled her eyes, scoffed, and told me they do it there now. She was so rude I asked her "You don't give a shit do you?" She scoffed again, shook her head, and mouthed "nope". When I declined to give my customer number because I would not he buying from them again, she asked why. When I pointed out she'd just agreed she didn't give a shit she grinned - and said I'd put words in her mouth. This place appears to deserve the slow death its dying. I'll stick with Amazon.

Had to hunt down a salesperson. Another customer and I were waiting around for a good 10 minutes…read morebefore we went looking for help ourselves. Once I tracked down Saad though, he was great. Left happy with my purchase and even scored a discount on an Apple product I'd been eyeing. They had the colors in stock which was nice. Better floor coverage would go a long way!

I like this place and Ali was really friendly and did a great job. I recommend people come here for…read morecell phone issues. I messed up my screen and frame really bad and Ali easily replaced my screen. Fair price.

It was he second time I took an iPhone in to replace the battery... they did a great job and I'm…read morevery happy with the charges too.

Showed up at 12:05...it's 12:11. They're not open. Idk who's running this trash business but that's…read moreno way to run a business. I'll find another LCS to purchase goods from.

Great selection of items, service was amazing from all of the team members. The items are all…read moremarked at an amazing value.

Been here a couple times for cracked phone screens and desktop cleaning, crew was always quick with…read moregreat service!

I went to "CPR Cell phone Repair" to get my 8+ back glass to get replaced and they did not replace…read morebc of not having the proper tools.. even after taking my money but Fly Pc did a awesome job by replacing it less than 1 hour.. Casey keep up the good work thank you so much!

Not only is Spectrum internet service terrible, their customer service is horrible too. We've been…read morewaiting an hour at this store and we only want to turn in our equipment and make sure our account is cancelled. We've will never use spectrum again.

I can't speak for previous customers, but my experience was pleasant, and my issue was resolved…read morequickly, along with receiving faster equipment! The team was very accommodating as well. Thank you, guys!

Horrible management and association. First of all the associate give us wrong colors of phone. Upon…read moreopening it they want us to pay 55 dollar. Then they says manager can only do this. It's has been few days everyday, we tried to get hold of the manager he is not available. Earlier they keep saying manager is coming next day and we came he is not available. They won't even give the manager full name or contact. All me his namr Mike. The best part web under account showing correct color but box stated black.

This is not a rating for the store, this is a rating for a specific employee, Juan. I have bought…read morethree new phones within the past 2 weeks. Fortunately when I got my first phone Juan was the employee that I dealt with. When I got my second phone he was not there and it was a completely different experience. This other guy was super annoying super slow and you could tell the guy really did not know what he was doing. I made an appointment with Juan to go back for the Third phone. I highly recommend him as he is efficient, knowledgeable, kind, and answers questions with patience.

They have really good service. They all are very helpful. They all have very gods manner'sread more

From the owner: Switch today & enjoy America's largest 5G network.read more

The tab of lightning cable snapped off in one of our iPads yesterday and I could not figure out how…read moreto get it out. I called the McKinney store and they said to come right in and they would look at the issue to see if it was an easy fix. The hardest part of the whole process was I forgot to GPS the directions. Once I got there I called and in short order someone was there to help. A few minutes later voila it was fixed. In this moment in time where everyone is stressed your team took the heat off and got us back up and running for "school" the next day. I cannot say thank you enough to the McKinney store for helping out in a time of need.

Fixed my son's Xbox headset which other places wouldn't touch. Guy there was super nice and did…read moregreat work.

He was quick and did a great job! Great prices too. He replaced my screen and got my phone working…read moreagain

From the owner: Adam's Phone Repair is a Family owned business that focuses on screen repair, charging port repair,…read moretablet repair and even laptops. Most phone repairs are done in under 45 minutes and we do our absolute best to meet the needs of our customers by providing the best customer experience possible since we know how important our devices are, especially needing to have access to our mobile phones.

I came into this corporate store very frustrated and had excellent customer service from AJ. They…read morewas so helpful and patient with my frustrations. Highly recommend them for help.

WORSE PLACE!!! I had a horrible experience at this verizon. My experience was so painfully bad I…read morehope people see this and do not go into the store and switch to a different company. The laziest wokers most unprofessional workers. Not helpful at all. The only one that was semi helpful was one guy. Overall the girls avoiding customers, pawned off customers. Hid in the back. One girl was putting a screen protector on her own phone instead of helping a customer. One was just on her phone. They hid in the back. I spent two hours in that store and ended up calling customer support. I went in to this store and requested some help with my phone because for the past couple of months my calls have been randomly dropping mid conversation. At first it would happen every now and then but recently it's gone so bad, multiple times a day. Instead of them trying to find the root problem they told me I should buy a more expensive plan, I refused. Next, they tried giving me a new eSIM, that did not work. Then they told me to talk to apple. I did, apple said my phone did not have problems and that it is verizon. Went back to Verizon. Then they tried to reset my network. That did not work. Then they tried giving me another esim and i told them that did not work the first time. They claimed my phone was defective. Tried to get me to buy insurance to pay for a new phone. Finally agreed to use my one year warranty that comes with buying a new phone. I had to bring that up. They did not disclose to me that my replacement phone would be a LIKE new phone. So i came back to the store to ask for a brand new phone and not a like new one. They told me to go to apple and ask them. That is when i called the customer support. When i asked for a credit or anything for all this inconvenience they told me to just call customer support. I asked if i could at least get a free screen protector since my broke when i had to take it off to get approval for a replacement. So disappointed.