This review is related to the service department at Burt's. I purchased a second hand Husqvarna…read moreFC450 (private seller) that required some detailed factory resetting to change ownership of the electronics package so that the app would work on my phone. I thought this would be an easy process, and other KTM dealers in the area told me as much, but this ended up being a massive headache. Getting this solved required interacting with KTM HQ multiple times to sort things out. Allen at Burt's was super helpful in all of this! He figured out what to do entirely remotely (didn't even bring the bike in) and got the account/ownership sorted out with Husqvarna HQ. This was a massive help for a customer that didn't even buy the bike at Burt's. I'll be going to them for any future service needs for sure!

honestly honestly hands down best experience I had servicing my switch at authorized dealer . I've…read morehopped around to so many authorized dealers in SoCal ridiculously expensive and they ruined my motor stick with bert's 100000%! ( they don't charge you a storage fee if you're a couple days late on pick up also) and their rates are way lower than those other guys, and they clearly know what they're doing.....Robbie is the Man ! Robbie went above and beyond to make sure everything was perfect on my boat. He even got some extra stuff exchanged by the warranty without even me asking ....things is brand new now . I can't wait to take it out for the season. Thank you so much guys.!!!

Great service with a quick turnaround!!! Alfonso is great to deal with and always goes the extra…read moremile to make the customer happy.

Alfonso is great. He let me swing by the shop to have my bike checked out and addressed my main…read moreconcerns with some throttle delay. I was able to get my bike back running great the same day unfortunately the very next day I had a completely different issue. I was able to limp it to the shoe before they opened and drop it off, as soon as his shop opened, he called me back, got the bike in, fixed it within the hour, and had me back on the road fast. He's kind, knowledgeable, and honest. No BS pricing. You pay a fair price for the work that actually needs to be done. No pressure, no upselling -- just real peace of mind.

I called M Racing and got an estimate for some work. Talked with David and he was helpful. I…read moredecided to clean my chain and install a new battery myself, went into M Racing and David was very knowledgeable and helpful, I bought a battery, some supplies and David took the time to talk and make suggestions. Last item on the list was an oil change and I opted to have M Racing do that. David did the oil change, took it out for a test drive and was very helpful with suggestions. He spotted a plastic cap on the cooling reservoir tank that needed replacement and we ordered the inexpensive part. I had an issue with the throttle on my bike. It would work fine going through the gears but cruising, there was a slight pause before response in accelerating. For some reason the oil change resolved the issue. The throttle became more sensitive so slight speed changes. It was probably the engine working better with the synthetic oil. Shifting improved immensely, became much smoother and the Triumph feels like is has an automatic transmission. My bike felt like a new bike when driving home with the short term maintenance done. Happy camper. Thanks David. I appreciate your help and workmanship. M Racing - recommended.

Been coming here for a few years now for minor work but this time had my carbs rebuilt, oil,…read moredifferential, and brake fluid service they did a phenomenal job at a fair price, runs like new very happy with the work. Will definitely come back when it's time , maybe brakes or valves adjustment, we'll see. But these guys are my go to for all my motorcycle maintenance/repairs..

Service: 5/5 Price: $$…read more I've been coming here since 2 years ago when I laid down my motorcycle during Sunday morning ride. They took care of my bike and get it back to start. Then I started to bringing my other bikes here for repair and maintenance, overall great service! This shop has affordable and no nonsense labor rate you get from your typical dealership. Huge thanks to Ryan and Tommy!

I've been going here for many many years, for service on my motorcycles. They have been more than…read morehelpful, and super nice. They definitely go out of their way to assist you in whatever you need.

Found this place on Facebook marketplace but never actually made a jump till 2 years later. I came…read moreto purchase a 2021 R3 but it didn't happen, not because it wasn't there but it wasn't for me. I am height challenge, feet 5'1". Lyon gave me lots of information and suggestions, he's obviously not just trying to make a sale but he wants to make sure the bike was the right fit for me. I really appreciated his time and honesty, this is the kind genuine that is hard to find these days. I am definitely going to keep an eye on his site for what I am looking for.

I was in the market for a used motorcycle and came across Arcadia Motorcycle Company. I am so glad…read morethat I went with this place over private sellers! Lyon is the owner and communication was prompt and detailed. I appreciate that Lyon was upfront about the cost and what it includes prior to making the drive out to his shop. Keep in mind that even though there are store hours posted here on Yelp, it is by appointment only. In person, Lyon is personable and great to work with. He is genuine and honest about everything that he has done (i.e. inspection/part replacements) to the bike. His prices are not only reasonable, but cheaper than many others that are sold elsewhere. This will always be my first stop anytime I'm looking to buy a used motorcycle! Thank you, Lyon!

Very friendly great service the only place to get your mini parts. Check this place out. It's got a…read morelot of unique parts available for your bike. Great service!

Had a little mishap within the shipping process and the owner made sure to go out of his way to…read moremake sure I was taken care of. Highly recommend and will continue to purchase through steady garage

Stopped by with the crew and the sales team greeted us as soon as we walked in and offered us some…read morecold water, and out of the blue a young lady offered us some sweet bread,(janelley) that's just the beginning, the fellas and I had a time in the clothing department because of Janelley and Lisa very friendly pair. Janelley helped us find exactly what we were looking for she made it so we didn't have to hold any of the items we were to purchase and the we were laughing 90% of the time in here.

I always regretted not buying my first Harley here. I have…read morebeen coming to this location for years for parts and service. Even before I had a Harley, (I rode a Kawasaki Vulcan Nomad), I would visit their merchandise section. The store is always inviting , especially after the remodel, and the sales team are not like car dealership vultures, following you everywhere you go. But if you had a question there was always someone ready to answer them. So with all my past visits I would take note how different sales personnel interacted with customers. Then I bought a Harley in 2023 and started logging my mileage on my motor at Laidlaws which requires interaction with the staff. So when I finally decided to trade my 2023 motor cycle I knew who I wanted to work with. And I was not disappointed! Mickey is a 'no pressure' kind-of salesman. He calmly answered my questions. No eye-roll, sighing, condescending comebacks. I had his full attention. I was torn between three bikes. When I narrowed it to what I thought was 'The One' he wrote up the offer and took it to the boss. As I waited I knew the one I picked was not what I really wanted. I was 'settling' for it for the bells and whistles and lower price (pre-owned). It wasn't the color I wanted. When I told him this, without hesitation, he offered to write up another offer on the new motor I originally went in for. His calm demeanor helped make this purchase a pleasant experience. Not once did I feel like walking away from the process. In fact, it didn't even feel like a process. It was just 2 guys sharing information as we talked about 'motorcycle life' stuff. I liked what the final offer was and the deal was made. I would definately make another purchase at Laidlaws. Thanks Mickey!