Very rare to find a dealer that doesn't throw on unnecessary fees AND offer a fair price. I have…read morebeen riding for 20 years, and was tired of the hassle of private sellers and dealer games. I picked up a super clean gsxr 600 from Lyon and it's been great. Thank you!

Found this place on Facebook marketplace but never actually made a jump till 2 years later. I came…read moreto purchase a 2021 R3 but it didn't happen, not because it wasn't there but it wasn't for me. I am height challenge, feet 5'1". Lyon gave me lots of information and suggestions, he's obviously not just trying to make a sale but he wants to make sure the bike was the right fit for me. I really appreciated his time and honesty, this is the kind genuine that is hard to find these days. I am definitely going to keep an eye on his site for what I am looking for.

I had an excellent experience purchasing my new Suzuki GSX-8T from Bert's Mega Mall…read more A special thank you to JR, who was great to work with from beginning to end. He took the time to work with me, communicated with me throughout the process, and put together a deal that I was happy with. I never felt pressured, and I really appreciated the way I was treated. The entire team at Bert's made the buying experience easy and enjoyable. They gave me a competitive price on the bike and made me feel like they genuinely wanted my business. The best part came when I rode the bike home. The GSX-8T exceeded my expectations. By the time I got home, I knew I had made the right decision. I absolutely love the bike. Thank you to JR, the management team, and everyone at Bert's who helped make this happen. I couldn't be happier with both the motorcycle and the experience. Five stars from me. I would definitely recommend Bert's Mega Mall and especially JR to anyone looking for a motorcycle.

My partner and I came in to look for a motorcycle that was listed on their website and to go to the…read moreparts shop for a helmet. The sales people were not pushy and allowed us to browse the motorcycles. Unfortunately, we did not see the bike that was listed on their website and went straight to the parts shop. The guy helping us at the helmet section (I forget his name but it could be Xavier?) was easy going and let me browse the selection without breathing down my neck and was able to answer my questions when asked. So, where did it go wrong? When his coworker (some young, white kid) decided to jump in to help and then talked back to my partner regarding a display item vs open box item, which was uncalled for and completely rude as hell. We still ended up purchasing a helmet since I really needed one for some plans later in the day. I made sure I spoke to Xavier (I'm sorry if I got your name wrong but I'm pretty sure that's the name that came up when I was paying at the front) about the item I wanted in case he gets some sort of credit for helping out. And kid, there IS a difference between a display item and an open box item. I'm not sure how my partner's question triggered him to answer with such attitude lol. Like it isn't stressful enough to decide which helmet to purchase??

I always regretted not buying my first Harley here. I have…read morebeen coming to this location for years for parts and service. Even before I had a Harley, (I rode a Kawasaki Vulcan Nomad), I would visit their merchandise section. The store is always inviting , especially after the remodel, and the sales team are not like car dealership vultures, following you everywhere you go. But if you had a question there was always someone ready to answer them. So with all my past visits I would take note how different sales personnel interacted with customers. Then I bought a Harley in 2023 and started logging my mileage on my motor at Laidlaws which requires interaction with the staff. So when I finally decided to trade my 2023 motor cycle I knew who I wanted to work with. And I was not disappointed! Mickey is a 'no pressure' kind-of salesman. He calmly answered my questions. No eye-roll, sighing, condescending comebacks. I had his full attention. I was torn between three bikes. When I narrowed it to what I thought was 'The One' he wrote up the offer and took it to the boss. As I waited I knew the one I picked was not what I really wanted. I was 'settling' for it for the bells and whistles and lower price (pre-owned). It wasn't the color I wanted. When I told him this, without hesitation, he offered to write up another offer on the new motor I originally went in for. His calm demeanor helped make this purchase a pleasant experience. Not once did I feel like walking away from the process. In fact, it didn't even feel like a process. It was just 2 guys sharing information as we talked about 'motorcycle life' stuff. I liked what the final offer was and the deal was made. I would definately make another purchase at Laidlaws. Thanks Mickey!

Absolutely love this shop! It is a San Gabriel Valley staple. Years and years Laidlaws has been in…read morebusiness. Service department is top-notch! Ty leading the charge on services and everything needed for your Harley Davidson. Motorcloths department is amazing, great service from the girls in there as well. Plenty of options to choose from. Such a cool place to go hang out, on occasion, listen to some music and sometimes they have some pretty good food. You don't have to love Harley Davidson to come hang out at this place. By the time you leave, you will be in love with Harley Davidson.

Great business! I don't own one of their bikes, but i have a similar one (Brozz Recon.) Their…read moreshipping is fast, their products feel better made and their customer service is top notch. I placed an order for wheel spokes (front and rear, inside and outside spokes) and called them up to request they mark them somehow - they individually wrapped each spoke with item numbers printed from a label maker! That extra touch was really appreciated. Thank you very much, i hope to be able to use some of your parts on my bike in the future!

Enjoying my TT250. Got it second hand. Came here for parts and had them dial in my carb. Everyone's…read morefriendly. Matt the service manager was good to work with. I like that they have all the service manuals and helpful videos on YouTube. Replacement parts are available on site and are reasonably priced.

I called M Racing and got an estimate for some work. Talked with David and he was helpful. I…read moredecided to clean my chain and install a new battery myself, went into M Racing and David was very knowledgeable and helpful, I bought a battery, some supplies and David took the time to talk and make suggestions. Last item on the list was an oil change and I opted to have M Racing do that. David did the oil change, took it out for a test drive and was very helpful with suggestions. He spotted a plastic cap on the cooling reservoir tank that needed replacement and we ordered the inexpensive part. I had an issue with the throttle on my bike. It would work fine going through the gears but cruising, there was a slight pause before response in accelerating. For some reason the oil change resolved the issue. The throttle became more sensitive so slight speed changes. It was probably the engine working better with the synthetic oil. Shifting improved immensely, became much smoother and the Triumph feels like is has an automatic transmission. My bike felt like a new bike when driving home with the short term maintenance done. Happy camper. Thanks David. I appreciate your help and workmanship. M Racing - recommended.

After trying a handful of smaller shops with availability and a shade tree chopper mechanic…read more,getting royaly screwed each time...each time I went deeper in debt with nothing gained on my harley but a couple new things needing to be fixed.. I finally called David at M Racing....got on the waiting list and it was a wait..it seemed like the day was never going to come.. I gave David my budget , tossed him my keys and left it to him.. Minutes seemed like days since fires ruled the sky's, the rich became the beggers and the fools became the wise..hear the prophets make their guess that paradise lies to the west. So join in the quest for the sun.. And then alas, the glorious day came when I got the call from David at M Racing! I took a lyft over, he explained everything to me as did one of his techs..both men absolute gentleman ,both absolutely passionate about their craft.. And get this..they came in at 1/3 my budget.. My bike is running like a bat out of hell now..clean, efficient and strong..like a Harley should...thank you David and the entire crew of professionals at M Racing on route 66 in Monrovia.. I'll definitely be brining my bike back for future repairs and upgrades..

They have the absolute best killer deals. I went here yesterday to pick up a 2017 KTM 690 Enduro R…read more They were the cheapest within a 300 mile radius. So unless you want to drive to Phoenix Arizona this is the only lace to go. Mickey from sales hooked me up and sold me the bike. He was very friendly, honest and courteous. I can only recommend him. A few things the could have been better: + Motorcycle should have been cleaner + Wait time was too long + Some last minute price uncertainty Usually I would substract one star for each of these but since Mickey was so awesome and helped me all the way through they deserve 5 stars. I will be back for sure!

I'm not surprised this place has bad reviews. This is from my experience here, I called in and…read moreasked for the Out The Door price on a current year motorcycle. The sales guy on the phone wanted my address and other personal information, which they do NOT need. I've called other motorcycle dealers and this is the only place who requested for my address along with other personal information. I inform the sales person, I will not be giving that information out, the sales person puts me on hold and when he resumes the call he said he needs my personal information or he wouldn't be able to help me out, I tell him "Alright, thank you for your time", I then hear his manager in the background laughing at me before he hanging up, f&*%-ing d i c k head.

BERTS MEGA SERVICE DEPARTMENT: 2/28/2026…read more 2025 KAWASAKI ZX6-R 5-STAR SHOUTOUT to Robbie Lyle for always treating me like a personal friend and not just a customer. He has always pulled through with me on repairs, follow ups, communication and support with everything from A-Z. He's a genuinely great guy all around and Bert's is absolutely blessed to have Robbie as an important asset and team member professional to help get their clients needs taken care of. Every time I speak to him on the phone or visit him in person, it's nothing less than genuine care and detailed attention to what is needed. Super sincere attitude and respect to the highest standards. Thank you Robbie Lyle and your team members.

absolutely amazing customer service and help choos my bike. Major shout out to Mitch Lawle!!! if…read moreyou want the best and honest experience for service Mitch is your guy.

Non existing customerservice. Nobody answers mails or calls. My shocks are locked in lowest…read moreposition, and appearantly NO help or service whatsoever?! Lifetime warranty my ass !! Wouldnt recommend Shotgun Shocks to anyone‍

I restored a 1988 Harley Softail and needed a quality shock system replacement. There were no…read moreconventional quality shocks available due to the unique configuration of that year. The Progressive suspension company referred me to Shotgun Shocks. I bit the bullet and purchased the Shock kit from Shotgun. The improvement in the bikes ride and stability is profound, well worth the money. I live in a rural area where the roads are in horrible condition. Now I ride the bike everywhere with confidence.

Been coming here since almost 2017! Iykyk lol. Reasonable & straightforward. Theyre pretty busy &…read morelimited these days fyi. I think they have a location in florida too. Nothing bad to say. Ive gotten 3 scooters from them over the time. Thanks.

Overall staff is very helpful and friendly. Mechanic took a while on my bike but eventually found a…read moreresolution so i'm grateful for their effort!

Alfonso goes above and beyond to make sure your motorcycle runs right. He is communicative, high…read morequality, friendly, has urgency, and does it all at a very fair price. I've been bringing my bike here for years and will continue to.

Great service with a quick turnaround!!! Alfonso is great to deal with and always goes the extra…read moremile to make the customer happy.