Save your money! Buyers BEWARE!!!…read moreThis company is ABSOLUTEY a joke. Horrible service and customer service. Parts and mopeds continuously break and are made very poorly. They don't stand behind their products or parts. Haven't had it 9 months and Ive had to replace 5 parts that shouldn't break after 200 miles.

Ordered a California legal Apollo 125 X16 May 28th 2024, had to do the credit card verification…read moresince I was shipping to a different address from the billing which was inconvenient but appreciated. Yes they asked for picture of both the credit card and drivers license. They only required the name and picture and the last 4 of the credit card, so i blacked out the personal info (no big deal). Received it June 4th 2024... built it the next day, put gas in it, 3 kicks and it started right up and road it around. Just like any dirt bike, it required a little suspension tuning. Great experience all around and will be looking forward to my next purchase!

I switched from the Honda shops many years ago to RPE. Their mechanic is first class and they give…read moreappointments and get your bike back to you as promised. Never have been disappointed !!! Rey Sodini

I wanted to write this review after a few weeks of getting my bike back…read more If you're looking for a spot to repair your motorcycle after an accident, LOOK NO FURTHER Recently, I was rear-ended at a red light by a sedan not paying attention. TBH I was more bummed out about the bike more than the injuries. Insurance reached out and highly recommended the AWESOME team at RPE Motorcycle. After doing some review reading with both HD and RPE, I decided to pull the trigger with RPE. They had glowing reviews from a bunch of people who decided to go this route rather than the dealership. When my bike was picked up, I had to pleasure of meeting Rob. He assured me the bike would "come back SO MUCH BETTER than what it was." He and his team updated me every step of the way, from when parts came in, options for alternative parts, or even if there were any delays in shipping. CONSTANT COMMUNICATION! When I finally got the call that the bike was ready (so much faster than I expected), I rushed over. Rob was there to hand off the keys and we went through what he and his team had done with my baby! He is 100% a man of his word. The bike came back to me SO MUCH BETTER. Since then, the bike has been running smoothly, practically brand fxcking new with that sparkling shine to prove it. Absolutely ZERO issues. So if you're wondering where to take your bike for an insurance claim or any other repairs, STOP READING AND GIVE THEM A CALL! If I could leave 20 more stars on top of this review I totally would. THANK YOU ROB. THANK YOU TO THE TEAM AT RPE !

They have the absolute best killer deals. I went here yesterday to pick up a 2017 KTM 690 Enduro R…read more They were the cheapest within a 300 mile radius. So unless you want to drive to Phoenix Arizona this is the only lace to go. Mickey from sales hooked me up and sold me the bike. He was very friendly, honest and courteous. I can only recommend him. A few things the could have been better: + Motorcycle should have been cleaner + Wait time was too long + Some last minute price uncertainty Usually I would substract one star for each of these but since Mickey was so awesome and helped me all the way through they deserve 5 stars. I will be back for sure!

I'm not surprised this place has bad reviews. This is from my experience here, I called in and…read moreasked for the Out The Door price on a current year motorcycle. The sales guy on the phone wanted my address and other personal information, which they do NOT need. I've called other motorcycle dealers and this is the only place who requested for my address along with other personal information. I inform the sales person, I will not be giving that information out, the sales person puts me on hold and when he resumes the call he said he needs my personal information or he wouldn't be able to help me out, I tell him "Alright, thank you for your time", I then hear his manager in the background laughing at me before he hanging up, f&*%-ing d i c k head.

I always regretted not buying my first Harley here. I have…read morebeen coming to this location for years for parts and service. Even before I had a Harley, (I rode a Kawasaki Vulcan Nomad), I would visit their merchandise section. The store is always inviting , especially after the remodel, and the sales team are not like car dealership vultures, following you everywhere you go. But if you had a question there was always someone ready to answer them. So with all my past visits I would take note how different sales personnel interacted with customers. Then I bought a Harley in 2023 and started logging my mileage on my motor at Laidlaws which requires interaction with the staff. So when I finally decided to trade my 2023 motor cycle I knew who I wanted to work with. And I was not disappointed! Mickey is a 'no pressure' kind-of salesman. He calmly answered my questions. No eye-roll, sighing, condescending comebacks. I had his full attention. I was torn between three bikes. When I narrowed it to what I thought was 'The One' he wrote up the offer and took it to the boss. As I waited I knew the one I picked was not what I really wanted. I was 'settling' for it for the bells and whistles and lower price (pre-owned). It wasn't the color I wanted. When I told him this, without hesitation, he offered to write up another offer on the new motor I originally went in for. His calm demeanor helped make this purchase a pleasant experience. Not once did I feel like walking away from the process. In fact, it didn't even feel like a process. It was just 2 guys sharing information as we talked about 'motorcycle life' stuff. I liked what the final offer was and the deal was made. I would definately make another purchase at Laidlaws. Thanks Mickey!

Absolutely love this shop! It is a San Gabriel Valley staple. Years and years Laidlaws has been in…read morebusiness. Service department is top-notch! Ty leading the charge on services and everything needed for your Harley Davidson. Motorcloths department is amazing, great service from the girls in there as well. Plenty of options to choose from. Such a cool place to go hang out, on occasion, listen to some music and sometimes they have some pretty good food. You don't have to love Harley Davidson to come hang out at this place. By the time you leave, you will be in love with Harley Davidson.

Very friendly great service the only place to get your mini parts. Check this place out. It's got a…read morelot of unique parts available for your bike. Great service!

Had a little mishap within the shipping process and the owner made sure to go out of his way to…read moremake sure I was taken care of. Highly recommend and will continue to purchase through steady garage

I ordered a clutch for my sons dirt bike on 12/28. After giving ample time for holidays ect I…read morecalled on 1/7 to see if we could track the product. I was emailed a tracking number and finally received my package on 1/11. The date on the invoice IS 1/7!!!! The day I called. So if I hadn't had called I would have never received anything.

I ordered a mini ATV for my grandson birthday present. Process started very well in the customer…read moreservice person responsible for shipping called to give me an explanation of how the vehicle would be shipped. Once vehicle was placed together with minimal effort, 1st ride and master chain link was missing and had to be replaced. Called company and here's where they get very low ratings. I called and was told it was my fault and I should have read the 51 page manual that came with the product. I objected to the person on the phone who said she always is the one who gets yelled at, transferring to someone else and I asked how could they treat their customers with sad customer service, she said I paid for a product not customer service. Wow

The WORST customer service! I talked to "Andrew" with Coolster.com and he started yelling because I…read moredidn't understand what he was saying. He couldn't find a part for my coolster and said he finally found one but he wouldn't tell me who it was from. I asked how I was going to have to pay for it. Is it an individual? A company? He said, "What you mean individual?" He said over and over do you want the deal or not? He finally said it's on ebay but if all I will use is Paypal than forget it. He kept trying bully me and said he was the manager and why would I want to talk to the manager then he hung up. The absolutely WORST customer service I have ever experienced! I wish I NEVER bought a Chinese piece of garbage Coolster!!! Buyer BEWARE!

Each and every visit reinforces my appreciation of Rich…read more They usually have the parts I need, if they don't it comes In quickly. I work on my own sleds but it's good to know a shop like this is near to support my hog addiction.

I have been coming here for years . best mechanical knowledge hands down , top notch helpful…read morecustomer service . Just a great place and people to trust with your machine. Thanks !

If you buy a scooter from anywhere else you're going to get screwed I know because I did my…read morehomework they sell scooters for $1,000 cheaper than everyone else and the scooters that they sell are top line with the same type of dependability as Yamaha Honda or Kawasaki. Not only do they sell you a scooter for $1,000 less than everybody else when you comes time to get your oil changed they do it for half the price of everybody else I bought a scooter a year ago I've had it in twice for service every time they charge so little it's almost embarrassing

Seeing a lot of crazy ass reviews on here, but honestly my experience was great! I crashed my…read morescooter a couple weeks ago and needed some of the body replaced. If you don't have a Vespa or a Honda, your scooter is like a one-off so hard to find Chinese imported parts. They were able to get all the parts replaced for me and fixed on the day of. I struggled so hard to find a place that i towed my scooter all the way from San Diego to LA. I was given my invoice before arriving including labor time. They actually worked on it longer than quoted and i was still charged the same price. Still got it back same day! When i got home, i rode it around and it actually feels better than before i crashed. Quieter, no stalling, and they even fixed my trunk area that continuously popped up. The ONLY downside is that i was unaware that one of the pieces i thought i ordered didn't come, so they replaced my front fender with one that is slightly off color. Doesn't bother me much but wish i would have known that. Regardless, i am happy with the price, the service, and the fact that they helped me strap it back into my uhaul tightly before i drove home to San Diego to make sure i was safe. Thank you all so much again. I am very thankful to have my scooter back quickly and feel safe on it again.