I ordered a chinese dirtbike from them. The shipping was a nightmare. They called a week after I placed the order and submitted the CC authorization, shipping company sets a delivery date of 3/5/2021. Order was processed on 2/25/2021. So I think everything is going smoothly. I stay home all day waiting for the truck, and nothing. I call the shipping company on Monday and they start giving me the runaround. I keep at it for days hounding them. They finally admit it's lost on Wednesday. I call powersportsmax and leave several voicemails, no response. So I file a dispute and demand refund from my CC company. On The following Friday, 1 week after supposed delivery, they say they've found my package and are able to delivery on 3/19/2021. So I say sure, why not. I've waited this long, what's a few more days. Same thing happens on the second "delivery date". I call the shipping company and go to town on the poor bastard responsible for talking to customers. Now they say it will be delivered on 3/22/2021. I'm not holding my breath, if it not here at 3pm I'm refusing any shipment and will gladly file suite in small claims court. The only reason this is a 2 star review is because I know the chinese bikes get a bad rap, but they're good beginner bikes if you're mechanically inclined. They're easy to work on and last a long time if you take care of them and DON'T LET THEM SIT. They're carbureted, so the jets get plugged in weeks. read more

Ordered a motorcycle friday paid for three day rush processing it now next Friday still hasn't shipped or taken my money just use Alibaba and order straight from China. read more

Use caution. This company advertised free shipping on Facebook. This was false. When I made my purchase I left a respectable comment in the appropriate section. This company collected my money then put my order on hold for a week and a half. No email notifications or phone calls. When I tried to get in touch I was hung up on after being on hold more than once. I managed to finally get a representative on the phone. They claimed no knowledge of Facebook adds. They admitted my order was put on hold. They claimed they tried to call me. But the call was only after the two weeks and four voicemails and two emails from me. All if the messages had my correct phone and email. As well as my account that was set up. They claimed i left and incorrect phone number. False. My phone number was on many different identical autofill. Plus email and voicemail. Then i confronted them on why if the phone was incorrect why not email. Representative would not answer. read more

Save your money! Buyers BEWARE!!! This company is ABSOLUTEY a joke. Horrible service and customer service. Parts and mopeds continuously break and are made very poorly. They don't stand behind their products or parts. Haven't had it 9 months and Ive had to replace 5 parts that shouldn't break after 200 miles. read more

PowersportsMax - 3rd time I have to replace the $99 exhaust because it broke at the weld. - Motorsport Vehicle Dealers Near Me - South El Monte, California

Ordered a California legal Apollo 125 X16 May 28th 2024, had to do the credit card verification since I was shipping to a different address from the billing which was inconvenient but appreciated. Yes they asked for picture of both the credit card and drivers license. They only required the name and picture and the last 4 of the credit card, so i blacked out the personal info (no big deal). Received it June 4th 2024... built it the next day, put gas in it, 3 kicks and it started right up and road it around. Just like any dirt bike, it required a little suspension tuning. Great experience all around and will be looking forward to my next purchase! read more

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if I could put negative stars I would!! THEE WORST COMPANY EVER! complete rip off! I ordered a Moped scooter brand new and it doesn't work. I've had to get a mechanic to replace the carburetor. they completely blew me off when I contacted them for a refund. read more

Junk company, year old atv that the f frame rusted through. Thru wing stabbed behind it, just told me to take it to a welder locally. read more

PowersportsMax - Broken frame, one year old machine with a 40lb rider - Motorsport Vehicle Dealers Near Me - South El Monte, California

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I bought a scooter from this place and paid for full assembly. This scooter will not run. What so ever. I have followed their instructions and all I am getting is the run around. Zero customer service and absolutely no follow up. If I would have know this company was so bad I would have paid double the price to go with a more reputable dealer. This is sad. read more

I Made a purchase from these people, They Say 100% Satisfaction Guaranteed , and 50 day full refund Guarantee. What a joke. The 125cc go cart ran for 10 minutes before melting electrical wires and smoking and now doesn't work.I emailed them as I live in Las Vegas and they won't honor any of the supposed warranties. Bunch of thieves. They really don't deserve any stars. read more

PowersportsMax - Website warranty - Motorsport Vehicle Dealers Near Me - South El Monte, California

I think this company is a scam. I ordered a custom hoodie for my husbands birthday. After weeks of emails I finally received it. It is the lowest quality hoodie I have ever seen. The material is paper thin and all of the seams are showing. I emailed the company and they told me to send them pictures. I sent them photos and emails and now they are not responding to me. Not sure what to do next. I'll be contacting the BBB if they don't respond. read more

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5,000 NEGATIVE STARS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! DO NOT BUY FROM POWERSPORTSMAX!!!!!!!! Their needs to be an option for NEGATIVE stars! We ordered two quads for Christmas. One of the quads was a complete lemon DISASTER. My husband, as well as a certified mechanic, did everything they could to get it running and it just wasn't possible.... The quad starts and idles on choke when cold (smells a little rich), then, after running for about 2 minutes quad bogs down at full throttle, surges then dies. My husband adjusted the idle screw (but it did not have an air/fuel adjustment screw) but would not take adjustment. Then "Zora", our less than helpful customer service representative, sent another new carburetor, this time with an air/fuel adjustment screw. My husband swapped it out, and guess what?! Still, same problem. He then changed the oil for a third time!!!!!! Now he noticed metal chunks in the oil!! For anyone who knows anything about engines......... BIG PROBLEMS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! Powersportsmax then responded with, and I quote.... "Kindly understand there is a speed limit governor, please loose the screw and see if the ATV can go forward smoothly without problem" (yes, that is an exact quote).... WHAT THE F***?!?!?!?!? We have sent 16 emails, back and forth with a someone named "Zora" who has been absolutely NO HELP! Plus, there is no option to call and speak to a manager. Also, if you google search them on maps and call the phone number associated with the business (888) 473-9826, you reach a medical supply company that has an automated person on the line that speaks to you about a special offer if you are over 50 years old...... but don't worry, if your not interested they have a special gift for you...... just hold on the line, then click....phone call over. ***UPDATE*** just called that number again. If you call after 8:00 PM PST, you get "Americas Hottest Talk Line"!!! Who doesn't want phone S** (ex) when trying to fix your quad?!?!?!?!? Anyways, They offered us quote, "To show our appreciation as a valued customer, management would like to offer you $40 reimbursement to take care of adjustment/repair locally"..... Does anyone know a mechanic that can do repairs for $40.00/per1/2 hour let alone per hour?? SEND ME THEIR INFORMATION NOW, PLEASE!!!!! So we said no, and just asked for our money back. Then they came with the real offer, best and final.... (quote) "If you want to return the atv, please be advised that both way shipping and possible restocking fee will be charged based on return policy. We just do not want to waste the money on shipping and trying to look for better solution instead of return. (Still quoting) After speaking with our management, they approved $50 discount to take care of adjustment/repair locally"..... Mind you, at around the 5th email, "Zora" had apparently forgotten who we were, because she asked, and i quote "Do you mean the atv still stay running after you replaced the carb, if so, 1- Please use fresh unleaded gas above #87 (paraphrased)..... (Yeah, its a brand new machine).... 2 - Please open the choke to start the atv, after 2-3 minutes warm up, please close the choke to run the atv, especially when the bike is cold (What?? Yup, got that.... we already explained the bike runs when on choke, but not after it warms up) 3- Please do not twist the throttle suddenly, kindly twist it and accelerate increasingly.... (Well it has a thumb throttle, so no real twisting is required, but, that's neither here nor there). 4- Please adjust the idle screw to make the idle lower or higher for a try... ( I already explained that in my previous two emails!!!!!!)" (end quote). In closing, this is a despicable company with no mind for the customer. DO NOT BUY FROM THESE PEOPLE!!!!!!! Complete scam of a Company **UPDATE #2** After all of the above, We contacted our credit card company to dispute the charges in December 2023, trying to get our money back. Well, after 10 months and two (2) disputes/claims later, this was the response we got, Quote: "Unfortunately, the merchant is not willing to issue credit to your account. We no longer have any additional recourse to pursue a credit for you through the dispute process." Needless to say, this is a company that should not be in business and has absolutely zero ethics in business. They should be ashamed of themselves. we will now be contacting the attorney general in Washington State and California as well as the BBB and anyone else that could help shut this place down!!! read more

Most of the customers complaining about this company hove no business buying these items shipped not through a local dealer. If you are not capable of normal maintence and light repairs out of the box then go buy a new honda for 4x the price. These are really cheap items, note how no one complained about not getting their stuff? That in itself if pretty impressive. read more

This is the second time I've purchased a vehicle from this co. The first time everything was great. I purchased a 2020 Taotao Lancer 150, which they shipped to me with no problems. They have a service which they call: MCO / Title Service: Expedited MCO Processing ($39.95 Value, Free Now) which I was told that I would get the title in the mail or at the latest, the driver would have the paperwork when he delivered the bike, which he did. I was able to go to DMV the same day. Got my plate ( was about $45) and was riding legally the day I got it. So, I bought another bike from them with the same deal as the first one. Rush Processing, and expedited MCO/Title Service which they say is only a $39.95 value, now free. I got my bike in just a little over a week but there was no paperwork. Nothing! About a few days later I get a voice mail saying I need to call them about my MCO/Title paperwork. Turns out they pulled the old bait and switch. They sent me a different bike that for some strange reason looks excactly like the one I ordered. But the lady I spoke with said since it's a different bike, I need to pay them an additional $232.05 or else she would not send me the title for my bike. Funny thing is that it says expedited MCO is a $39.95 value but I was charged $232.05 for the same, if not worse service. Just a warning to everyone that this co likes doing the old bait and switch routine. If they did it to me they probably have done it before and probably will again. read more

PowersportsMax - This is a pic of my P.O. which clearly shows the Expedited MCO Processing. - Motorsport Vehicle Dealers Near Me - South El Monte, California

I recently purchased a hawk 125cc for my nephew, a 110cc x28? for my son and a 200cc atv for myself. Afterward I started to read online reviews and horror stories, I was very discouraged and regretting my purchase. We have now been riding for a week together, everyday! the bikes all start on first kick/push of a button. the ATV isn't the greatest ive ever had but it gets me down trails just fine. Most importantly, me my son and nephew are all able to ride for a price that was affordable! thank you Powersports max. Andrew B read more

The saying "you get what you pay for" is true when coming to this company. My son received a 50cc dirt bike for Christmas 2020 and we have had nothing but problems with it! One things after another has been broken and all they do is send you new parts! My sons bike started sparking, huge safety concern to me and they just want to continue to send new parts. I guess that's really our only option because the company will make you pay for shipping to send it back even though it's been broken since day ONE!! The key ignition never worked, pull start got stuck and broke, and then it started sparking from a broken spring! We will basically be rebuilding this brand new bike! read more

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This company is a scam. After ordering online, I received an email stating because the ship to address was different than my billing address they needed additional paperwork that included some sensitive information but I could understand why it was required. After I sent that I received another email from their "third party" billing company wanting a picture of my drivers license and credit card. 100% a scam company. read more

i purchased a quad as a Christmas gift for my grandson in late November ,uncrated it ,assembled the unit and no start.Emailed the company a number of times and no satisfaction. After checking this thing out found wiring on the front safety switch was backed out of the harness reassembled and it finally cranked and started ran for 10 seconds died out and has not run since ,weak spark no ignition and they sent me a new battery to fix the issue . DO not purchase from this company these units are crap and they know it ! read more

I brought a xpro 250 . it shipped on on the I received it on DEC 9 2023, By friday the 28th of DEC i had 70 miles on the bike. I went to start it up and it would not start. I sent a video to XPRO and they said it was the Starter Drive Clutch. After 70 miles i cant ride the bike. There so called 50 day (MONEY BACK) warranty is not honored if you road the bike at all. Its also no customer service number. You cant talk to anyone. All they did was send me a Part that may or may not work and now I might have to put out an EXTRA $1000 jus to get the bike running. Do yourself a favor stay far away from these bikes. Go get a real bike from a real dealer . I truly regret this purchase. Please listen to me. STAY AWAY !!STAY AWAY from these people. read more

Purchased a dirt bike for my 6 year old son for Christmas on Dec. 8th. This is what he wanted from SANTA. I was charged $99.95 shipping. Ok, whatever. It'll put a smile on my child's face. Waiting on my purchase, waiting on my purchase, waiting on my purchase (obviously a Christmas gift ordered with MORE than PLENTY of time to arrive, especially with the outrageous shipping price I paid). Still hasn't arrived a couple days before Christmas, we call and leave message. We email a message, asking where is our purchase!!! Warehouse manger, Jose, (I'm assuming) calls back and leaves a voicemail and also email Promising and guaranteeing delivery by 8pm Christmas EVE. Dirtbike arrived December 26th . I felt like crying. Sorry buddy, you musta been a bad boy, Santa didn't bring you your promised, paid for, high priced shipping, dirtbike for Christmas. Arrived December 26th. Can't believe it. Opened, damaged box I will also add. Called and the company could care less about ANY of it. Not to mention, it also takes them DAYS to reply. When they finally did respond, the offered $10 credit/refund. Seriously?! Horrible company, terrible customer service. Ghetto. Never again. Don't recommend. read more

Love my 200cc Fiji. The only mistake I made was I should have bought the 250cc (300cc would be better). I wanted a scooter that could run at 55+ mph for extended periods. So I have to be very aware of holding up traffic while traveling on highways (not freeways). Something for buyers to consider. read more

The ATV I purchased had a crushed box. Upon arrival, the the engine oil had all leaked out. I checked and noticed the oil leak appeared to be from on top of the motor, possibly a busted seal or cracked manifold. The leak did not simply come out of the drain plug or dip stick. Also, two pieces of the plastic heat shielding was smashed, making it dangerous for my kids. PowerSports wanted me to completely disassemble the atv and find the problem myself. When I refused, they offered to pay me $100 to find a shop myself and drive it there. Of course, $100 would likely not cover this as mechanics in my area make $150 an hour. I explained this to them and they refused to refund or exchange my product. DO NOT BUY FROM THIS COMPANY. read more

Not a trusted dealer lost my package before Christmas and no response for refund or anything put in a fraud alert to FTC

THIS PLACE IS SELLING MACHINES THAT ARE NOT WELDED TOGETHER CORRECTLY. You should never buy anything from this place. I bought 2 four wheelers 2,500 for Christmas and neither one of them run and one of them broke from the frames weld causing it to collapse in the back while my son was riding it. They offer 50 dollars for me to take it somewhere to get it welded back together!! Not even 2 hours on this thing and I've got to have them both fixed!! This place is going to hurt someone or someone's child. Please don't take this risk!! read more

PowersportsMax - Motorsport Vehicle Dealers Near Me - South El Monte, California

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PLEASE DO NOT BUY !!!! They do not honor their warranty I spent nearly $20,000 with them and parts on the things that was purchase was defective they refuse to exchange they refused fix any defective parts they would send a part but it wasn't the correct one. I have called many of times they DO NOT PICK so now that the warranty's over they want me to pay for the problem. This bike started up one time and after that it didn't do anything I've reached out several times and had no luck . Any questions feel free Rene 3239220182. This company is a scammer. read more

Awful customer service, very hard to reach them if you need help even to order a product. Engine came broken, after a week they decided to send me some part hoping that will fix the issue only from looking at a picture. Now I understand why they only accept credit cards so you can void the purchase! I am stuck. read more

PowersportsMax - Broken engine a week ago, so far they will send some part they think is broken - Motorsport Vehicle Dealers Near Me - South El Monte, California

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Stay as far away from this company as possible. They sell complete junk and don't stand behind it. This exactly -- "Buyer beware! Bought a go kart for my daughter for Christmas. I should have known​ there would be major issues when I had it stopped working 10 minutes after giving it to her on Christmas. I contacted them immediately, then multiple times took weeks to get a call back and now they won't refund it even though they have it back.​" read more

theyll send the bike or whatever you give lie on website about one year free engine and not stick to it my bike has less then 200 miles no hard riding and have issues with the bike already and they won't do a thing about it read more

Bought a go kart it worked once then stopped working tried to get a hold of someone for a year and nothing this company is trash and just stills your money read more

They do not care about there customers. I had contacted them because there were no instructions and instead of getting actual instructions they continuously send a half assed basic set of instructions and if u email them again they will continuously send the same instructions. I bought a go kart from them when it came the wiring was completely wrong, the hoses were all so low grade that they just melt right off the engine no matter how tight u make the bolts they just pop right off and the company could care less. I highly suggest you avoid this business I was optimistic despite all the poor reviews but do your self a favor and avoid this business at all cost. read more

Do not engage with these people. I bought a go-kart for my son, and it arrived with a bent frame. Attempts to resolve the matter have been maddeningly frustrating. I sent a video of the unit failing to operate safely, and they didn't respond. When I followed up, they again evaded, saying they needed to call back (they didn't). When I followed up again, they instructed me to ship it back at my expense, with no offer to resolve the issue. No apology, no plan. Just send it back. This unit came on a pallet in a welded frame. It's not as simple as calling UPS for a return slip. Since they didn't seem to care about having sent me a defective unit, I did not trust them to receive the unit without claiming it was damaged in shipping, etc. They refer to their policy which states returns are at the buyer's expense. Evidently this applies even when they send you a faulty unit. Absolutely absurd policy and practice. When I challenged them on the phone, Juan let me know that "they get sued and contacted by lawyers all the time and the policy holds up in every state". That's a clue that would have been useful to hear before becoming a customer. Stay away. I have nothing but regrets about dealing with these guys. read more

Beware!!! Look elsewhere. Terrible customer service, only purchase if you want a headache.

I purchased a fiji 200 efi through this company a few months ago and had nothing but problems from the start. first not all the parts were there . Was missing mirrors and Storage box for the back . called the company and they sent the mirrors but said luggage box wasn't included . i sent pictures of there own add showing it and they finally agreed to send one (never did) then it started chewing up belts so i called again and again submitted to the proper department and got a belt. all of this in the first 100 miles ridden by me. chewed another belt so i called again and suddenly my brand new scooter with less than 200 miles on it is out of warranty .this company is a sham , has really crap customer service and what they sold me is a lemon . NEVER AGAIN will i buy anything from them read more

I ordered an Apollo x18 rfz from here around October, the bike I got came with Kickstarter grind the make the return process so difficult and you have to pay more money send it back for there mistake that's 1400$ down the drain I can't even give the bike away, save your time and money and buy something of quality and from someone who cares I'd give 0 stars if I could. read more

This place is a joke. They take your money and bye bye they go. I recieved my Atv it has all kinds of damage to it right out of the box. They say reported within 3 days. We have sent emails after emails phone calls after phone calls and nothing. I should not have to buy parts to make a brand new Atv run. The racks are broke , the plastic is broke I'm not a very happy guy. I guess they sell you a brand new Atv but then send you a used one THIS PLACE IS A JOKE read more

Fradulant company and website. Purchased a dirt bike for my son and it arrived with several missing parts and also damaged parts. I purchased an expensive warranty for this dirt bike. They do not honor warranty repairs or damaged parts like they claim. They will not even respond. Phone number provided on website is a nonworking number. Even the reviews on the website is fake and not real. I wrote a review and when you click submit, it just redirects you to the homepage to buy something. The dirt bike is extremely cheap made. No way Im putting my child on this bike. Pay the $300 in shipping and buy elsewhere. Its not saving any money when your spending $100's on replacement parts that wont even work with this cheap homemade bike. Nothing is compatible with it except Chinese parts that has to be purchased overseas. Complete waste of $1500. Again, buy anywhere except from these crooks. read more

Horrible experience! This company conducts criminal acts of selling damaged/unusable items. We even purchased a 12 month warranty, which was not honored. We received the ATV with a bent handlebar, wheel misaligned and cut electrical wires. We asked to receive a replacement or return the item for a refund. They wanted to offer us $50 as a resolution to have the ATV repaired locally. $50!!!! We are now in dispute with the bank as the company has made it very clear over email correspondence that they will not replace the parts or take back the item (unless we pay $600 to return the unit). read more

This is the worst company ever . I purchased a gas powered motorcycle from them on 12/9/20 for my grandson as a Christmas present . Never ran and all I get out of the company are parts sent to me a 64 year old women who is supposed to k ow how to install a carburetor , battery and tire tube that is flat and wo t hold air . I also pair additional $180 for this bike to be put together as I don't know a thing about putting a motorcycle toghether . I would think that would mean they would test it to make sure it ran !! Nope no such luck . Stuck with this and getting nowhere. Contacted bbb and attorney general and am waiting for response . DO NOT BUT FROM THEM read more

Buyer beware! Bought a go kart for my son for Christmas. I should have know there would be major issues when I had to call and ask for a new battery and fuel pump after one time of riding the go kart. Now my son has ridden his Christmas present 6 time and I have spent over $500 in repairs, go kart is still not working. Called customer service is a joke. "Sorry, you warranty is up"! Read all the negative reviews about this company and be smarter than I and heed their advice, but ELSEWHERE! read more

So far so good. I haven't gotten the bike yet but this is a pre-review of the experience so far, with a final review when the motorcycle actually arrives and i inspect it. I bought a 2018 Lifan KP Mini 150cc. Order was placed, sent to their warehouse and shipped within three business days as promised on their site. Their courier, R+L Trucking, has so far been prompt with getting it across the country and informing me of the delivery time and date, although i've seen many bad reviews of their service. Hoping for an undamaged crate with the product i paid $1,600 for, undamaged. Saw that sweet price, couldn't pass it up, now lets hope it is what they say it is. Keeping my faith strong in these people. Will return when it arrives. (FOR FIRST TIME BUYERS) These are all chinese made vehicles. Most of them are TaoTao. Look them up. They aren't THAT bad but they aren't great, certainly not Honda and Yamaha quality. You have to immediately remove all fluids in whatever you bought and replace it with what factory specs recommend. Check all hoses and lines, and also check bolts and screws. Any threaded point of contact make sure its torqued and locktite. You aren't getting Japanese quality here. Keep this in mind. Don't write a bad review because you thought it was kosher out the box. Instead, look up the model and brand you are prospecting and learn about how to maintain it, because chinese made power sport vehicles are low quality, hence the very inexpensive price, so you need to be handy with a wrench and a toolset. read more

Didnt recieve dirtbike due to there shipper requireing signature upon delivery. Would have been fine if they would have told me that but there website claims there shipper will call you and they wont. Website also claims they dont use ups but that who ships. They rip me off for $280 so beware of this. read more