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    6 years ago

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    5 years ago

    Fantastic customer service! Very pleased with the products and the support. Keep up the good work!

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    Laidlaw's Harley-Davidson - Coolant drips on oil filter.

    Laidlaw's Harley-Davidson

    (577 reviews)

    I always regretted not buying my first Harley here. I have…read morebeen coming to this location for years for parts and service. Even before I had a Harley, (I rode a Kawasaki Vulcan Nomad), I would visit their merchandise section. The store is always inviting , especially after the remodel, and the sales team are not like car dealership vultures, following you everywhere you go. But if you had a question there was always someone ready to answer them. So with all my past visits I would take note how different sales personnel interacted with customers. Then I bought a Harley in 2023 and started logging my mileage on my motor at Laidlaws which requires interaction with the staff. So when I finally decided to trade my 2023 motor cycle I knew who I wanted to work with. And I was not disappointed! Mickey is a 'no pressure' kind-of salesman. He calmly answered my questions. No eye-roll, sighing, condescending comebacks. I had his full attention. I was torn between three bikes. When I narrowed it to what I thought was 'The One' he wrote up the offer and took it to the boss. As I waited I knew the one I picked was not what I really wanted. I was 'settling' for it for the bells and whistles and lower price (pre-owned). It wasn't the color I wanted. When I told him this, without hesitation, he offered to write up another offer on the new motor I originally went in for. His calm demeanor helped make this purchase a pleasant experience. Not once did I feel like walking away from the process. In fact, it didn't even feel like a process. It was just 2 guys sharing information as we talked about 'motorcycle life' stuff. I liked what the final offer was and the deal was made. I would definately make another purchase at Laidlaws. Thanks Mickey!

    Absolutely love this shop! It is a San Gabriel Valley staple. Years and years Laidlaws has been in…read morebusiness. Service department is top-notch! Ty leading the charge on services and everything needed for your Harley Davidson. Motorcloths department is amazing, great service from the girls in there as well. Plenty of options to choose from. Such a cool place to go hang out, on occasion, listen to some music and sometimes they have some pretty good food. You don't have to love Harley Davidson to come hang out at this place. By the time you leave, you will be in love with Harley Davidson.

    Motodynamic - motorcyclepartsandsupplies - Updated May 2026

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