Brought in my old phone and a newer phone to get things transferred. 10 minutes go by and she tells…read moreme, "It froze. I don't know what to do". Apparently an error message came up and then the phone froze on the google screen. She asked me if the back came off (because she didn't know) and unfortuately for me it did not come off. She then told me I could try bringing it to a nearby business for a factory reset. I asked how much that would cost but she didn't know. She then tried to suss out if I would buy a new phone because she didn't know how to fix the phone I brought in. That was just about the worst thing she could have done at that time. Thankfully my old phone still worked so at least I didn't leave there with less than what I came in with. Would've been nice if she knew how to get my new phone working but she didn't.

I stopped by there today because my son's phone was not working. He was there on Friday and they…read moretold him he needed a new sim card but would not replace it without a parent there. So I went there today. The woman working in the store today was completely uninterested in helping us. She got the new sim card and threw it on the table. My son was asking her for help and again could barely look up and answer his question. He said his phone was still not working. Her "technical" opinion was that it was the phone. She offered no further advice or help. She had to have been the laziest Customer Service Rep I have ever come across. I am due for an upgrade soon. I will go anywhere else to get my upgrade....there is no way I will ever step in that store again. If I owned that store I would fire her. If she is that lazy with me she that lazy with other customers.

DONT GO HERE I ordered the 15 pro with them telling me I'd get 550 off then 450 then 350 and after…read moreall that when I asked if it's getting shipped there or my billing address which would be 2 hours away they told me it would get shipped there only to find out from the order getting paused i saw that it was getting shipped 2 hours away from the Chester location the guy the manager and her manager all were incompetent and told me they won't do anything for me besides giving me an empty apology this place is the worst t mobile I have ever been in

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

Saturday hours on-line? 10am-7pm. Hours on the door of the store?? 10am-7pm. Time arrived? 1:15 pm…read more Store's closed.

I entered the store in a less than positive mood. Having to go to the store 3 different times in…read moreone day is pretty frustrating as well because my claim couldn't be found the first time. Im saying all of this to say I'm satisfied with the service I received today. My phone was fixed in less than 2 hours. I feel as if the low ratings are people being surprised they need additional things done to their tech before it can even be serviced. The employee I was working with did his best and could only do so much. I have a bigger gripe with my insurance not informing me of the protocols before I went to the store. 1 piece of advice: Maybe get a second landline to help better fulfill claims-My phone couldn't make calls-They couldn't make calls. This meant I had to go home, make another claim over my landline, head back to the store, then pick up my phone another two hours later. It'd save a lot of headaches.

Stopped by Jimmy's to get a screen replaced. JImmy was very personable. Repairs were completed by…read moretime promised. Cost was very reasonable. Definite recommendation

From the owner: Jimmy's Cell Phone Repair specializes in mobile electronic repairs. We repair anything from cell…read morephones, tablets, and laptops to video games, drones, and more! If you have an issue with your device, come to Jimmy's for all your mobile repair needs!

I had lost all hope of my laptop being fixed after spilling coffee on it and dealing with a…read moreterrible previous repair shop and an unhelpful and expensive Apple Store. Mike and Fred were so helpful and restored my laptop to its previous condition prior to the coffee spillage. If you ever have a problem with your computer, come to this local business, you will not be disappointed!

Great service, knowledgeable and fair. Fred went above and beyond and helped me out of a year old…read moreissue that he was uniquely qualified to fix. This man knows his Apples. And what he didn't know about what was keeping my Mac Pro from starting up, he researched and had the parts on hand to fix it. All that and a very reasonable repair bill, and now my 12 core Mac Pro is as good as new. I highly recommend this shop if you want your off warranty Apple products running for years.

another positive experience here. technician was able to work on my ipad immediately.read more

Not just for laptops - also iPhoneMD! I wish all of my problems could be solved this easily. I came…read morein on a Monday afternoon and showed Tom my phone's broken camera and camera lens. He said no problem - he could order the part and have it here the next day. I had to pay a down payment under $100. Came in today and the part was delivered as mentioned and they fixed my phone within an hour and I paid the balance. Good as new. Incredible. Staff were very nice and transparent. Thanks for the quick and quality support!

The worst experience i ever had dealing with any business. The guy is rude, impersonal and so rigid…read morethat is unbelievable. He refused to accept a coupon that he himself posted on his door to the office. The paper does not say it has an expiration date, it does not say you have to present it the day you pick up your product and definitely does not specify of any restrictions or limitations on the coupon. Incredible. Never again !!!!!!!

Very knowledgeable and very efficient unfortunately, my computer cannot be saved, but he gave me a…read moregood price to rebuild it and I had him go ahead and do that

Alla P. I used Ivan's services for a long time since it was…read moreLaptop MD business. He is very thorough and professional. Always completes customers' requests expeditiously. He is excellent problem solver and diagnoses problems with high accuracy. Ability to solve problems and provide customer with solution options, sensitivity to the cost of repairs, quick and reliable service makes this shop very special. Fixbox is my "go to" place for any computer headache, upgrades. Highly recommended for any hardware and software issues with reasonable pricing and 12 months warranty for the job.

Repaired my older HP Printer in record time. Quoted and charged a fair Price. Convienient location…read moreand very friendly service. Will definitely recommend to all my friends.